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ACE Online by ACE Academy User Reviews

ACE Online by ACE Academy
ACE Online by ACE Academy
FROST INTERACTIVE SERVICES PRIVATE LIMITED

Customer Experience

Positive experience35.0% of reviews
Neutral10.0% of reviews
Negative experience55.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is ACE Online by ACE Academy Safe?

ACE Online by ACE Academy has mixed safety signals based on user ratings. AppsHunter Safety Score for ACE Online by ACE Academy is 69/100.

This assessment is based on 238 user ratings, with an App Store average of 3.4/5.

Is ACE Online by ACE Academy Legit?

ACE Online by ACE Academy appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ACE Online by ACE Academy is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

I faced lot of bugs in this app for IOS

You can’t delete manually downloaded video & skip 10sec animation is too small & when you want to switch next class then automatically close this app
RawalsarkarRawalsarkar

Videos not playing

The videos are just buffering and not playing at all. Tried deleting and logging back but didn’t work. Really hampering the progress.
Sb0510Sb0510

Worst experience

It has been a week I’m unable to access the course both on my phone and laptop. Even after informing the problem so many times through mail and call there is no improvement. You are sending me the same auto generated mail that you will do something. My studies are getting hampered. If you can’t solve the problem, then please refund my money
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Swati@27Swati@27

Gate Da review

I was enrolled in da recorded classes . The dbms and ai ml lectures were good . The best part of the course was engineering maths taught by Aditya Vangala sir . The Probability and calculus lectures were top notch and concise. All these concepts were taught in 65 hrs . I loved it and would recommend it to all aspirants
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Srihari SrikanthSrihari Srikanth

Video is not playing!!

The app is not working since yesterday Both in mobile and laptop, i have registered complaint to the support team and no reply yet Already time is too short for the preparation and you are providing such a terrible support. Atleast give a reply to the complaint !!! And its not the first time im having this bad experience from the support team, right from the beginning itself i have had some issue with the app , till now (3 months) its not resolved. Atleast a proper explanation is not given by them regarding the bugs
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2025Aspirant2025Aspirant

Not Supported on iPad

I am using updated version of iOS on my ipad, but the problem is as usual with the videos. Only audio is available , video is all black.
07sandeepsingh07sandeepsingh

Face Issue with Login

1. I am Not able to login into App even it’s a registered device
2. The concept of register device is showing Hell of issues which very difficult for the students to access the content
SSGK@BSSGK@B

Excellent content, app needs some improvement

The material provided by ace is of high quality for ECE GATE preparation. However, the app needs minor improvements with respect to updating your progress. Overall, I recommend this material for structured learning.
Mamba@2001Mamba@2001

Good

I just started to use ACE Online app and it is good. All the options are working fine, I can download notes easily. Overall the app is good.
poorviag22poorviag22

Excellent

Ace Online delivers exceptional GATE exam preparation with its comprehensive, well-structured content. Their experienced instructors simplify complex topics effectively. The tailored study material and practice questions elevate readiness for the exam. A stellar resource ensuring a solid foundation for GATE aspirants.
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RonnieRishabRonnieRishab

Most unreliable online platform

Please remove your online services if you can’t manage it. No customer support, no online query service, even the complaint ticket number is not generated. My online app has suddenly become unaccesible. I’m going to file a fraud case on you guys.
student Hyderabadstudent Hyderabad

Give access to both laptop and mobile

Its very disgusting
u r providing download option only in mobile but not in windows( laptop) but your asking to select only one device, its depends on our flexibility and availability of device , we can’t take our laptops to every where ,some times we are using in mobiles, but most of the times we are preferred to laptop, but its restricting to much , Its not a over night syllabus to cover. Please understand , Or else please provide download option for windows too
Please resolve this ASAP
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Dhanaraj236Dhanaraj236

Don’t expect to much from ACE

i thought ace was one of the best coachings for gate but after purchasing thw course i have realised that its the worst. only some teachers are good others are bad at explaining. Also they only solve pyq as practice problem in class. The server is down almost every other day i have to uninstall and again install the app .
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Kratos WoshKratos Wosh

Issue regarding live class and recorded classes

I am unable access live class. When I tap on the live class the app is asking for the review the class and closes but not opening the live class. I am not even able access recorded classes. When I tab on a recorded session , the app is closing immediately without responding please fix the issue.
charan Dcharan D

Response from developer

Hello Charan, We're sorry to know about the trouble you've experienced. I hope our member from the technical team was of help and resolved this issue. We regret for the inconvenience caused. Please feel free to reach out to us on help@ace.online for any information or to report any kind of trouble you experience with the app. Regards, Team ACE.

Please fix issues for iOS 16.1 version

I’m unable to login the app even after submitting login credentials. I have been facing this issue since a week and a ticket was raised for the same and the last information I received is- ticket is under investigation 3days back. Kindly resolve the issue as soon as possible, as we have less time for preparation. Hope this can be prioritised.
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HimajaBompelliHimajaBompelli

Lectures missing/filter messing up the functionality of the videos

Recorded lectures are missing eg Dbms says 25 lectures are recorded but when you click on it only 10-12 lectures are available when you use filter some lectures are removed and others are added I am guessing the filter section of recorded sections is buggy for ios app please fix this asap!
theD000mSalyertheD000mSalyer

Downloading of videos not available

Please provide download option in app.
Prasad221Prasad221

Response from developer

Hello Prasad, We're sorry to know about the trouble you've experienced. We're working on this, and we'll revert back once this has been fixed.

Please improve the iOS version

On iOS 16 update I can’t even login to my ace online app. first of all the video was blanked and only audio plays in background please do some improvement ASAP. We don’t have much time right now. And also some time the video got stuck only audio plays.
Shree guruShree guru

Response from developer

Hello Sreeguru, we're sorry to know about the trouble you had with the ACE Online app on your iOS device. We understand that you were unable to login to the app and secondly the videos wouldn't play and audio plays in the background. Please accept my sincere apologies for the inconvenience caused. This may have happened in case if your using the Beta version of the iOS 16. This also have happened due to an intermittent issue within the app. Intermittent issues like these are usually resolved by uninstalling and reinstalling the app. Therefore, we request you to please try uninstalling and reinstalling the app. In case if uninstalling and reinstalling the app doesn't help, I kindly request you to please write to us at help@ace.online so that our tech support team can help you troubleshoot the issue. We've tried reaching you over the phone however, there was no response. Please let us know a favorable time you'd like us to reach out to you and we will get in touch with you over the phone and help resolve this issue at the earliest. Your patience is highly appreciated. Regards, Team ACE.

Please include download option

The app is working fine but please do add download option so that we can download the videos and watch in offline with out any internet issues
samadabdul187samadabdul187

Working fine

Latest version is working fine compared to previous versions. Developers should roll out dark mode feature asap.
gvk49gvk49

Response from developer

Thanks for your rating! We have forwarded your request to our concerned team so that they will start working on it, once it is updated then you will receive a notification to update the application. In case you have any issues then please write back to us by visiting https://support.ace.online/support/home we will be happy to help you at any time.