ace.fan User Reviews

Top reviews

Great Concept But

I received an email from the marketing manager to sign up today and I really like the idea of this app but it is not saving any of my information. It is just a lot of technical issues. But I am very excited to start getting my content out there and networking with people once the issues are fixed!

Can’t get verification code

I’ve been trying for half an hour to get a verification code to even create an account.
I used the exact same email Ace emailed me on asking me to join.
I double, triple, checked that I typed it in correctly.

AMAZING

This app is so cool I love the idea it took a couple minutes to create my account and everyone is so nice this app deserves 5 stars

Awesome!

I haven't yet found an app that is like this! Setup took about 5 minutes and I've been able to meet some really cool people already!

I like the idea but

Been trying to make my account but keep getting an error code about strings and bytes. Totally confused but excited about the platform once I can get into it.

This app is horrible

Been trying to verify my bank info for two days now and the app is so trash I can’t even remove the number pad after entering the amounts deposited into my bank account. Reached out to customer support for the last three days still no answer they took my money and it’s not showing up in my wallet. Don’t waste your time with this app very unprofessional
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Response from developer

Hi Trey, we've been trying to contact you the last few weeks to help solve your issue. I'm sorry you are having troubles, we will attempt to contact you again. (UPDATE) Hi Trey, thank you for getting back to us. Upon our tech and accounting team's investigation we saw that you only funded your account but didn't actually make a purchase for the token, which is why you were not seeing the tokens in your wallet. Since you deleted your account we refunded your amount per our account deletion flow.