AcneTrack User Reviews

What users say

Top reviews

pay gate

terrible pay gay sickening

Amazing

This app is amazing

Good functions but even premium version is limited and has issues

The scan worked well and the suggestions are nice. Hoewever even in premium version you can only scan 10 foods & 10 products per week. Also you cannot change the end date of your period if you missed to put it on that exact date. The food suggestions are not adjustable to vegan or vegetarian diet.

Bilal

Absolutely a trash charging me £9.99 every month. And no option for cancellation of that.

Eigentlich gute App aber Fehlerhaft

An sich gut gedachte App und ich dachte ich kann meinen Hautfortschritt fotographisch gut fest halten, nur kann ich die im Verlauf hochgeladenen oder erstellten Bilder gar nicht mehr sehen.
Ich sehe also den Fortschritt zwischen 1. Tag und Tag X überhaupt nicht. Etwas enttäuschend

.

ok oui il aide un peu mais il est troooop long en plus sa ma forcer a payer sinon sa me dis aucun info

Sans intérêt

C’est avec un avis plutôt positif que j’ai installé l’application. Puis j’ai découvert (car précisé nul part) que c’était 4,99€ par semaine pour un « guide » de soins selon IA. J’ai une légère acné, et quelques points noires, pas de cicatrice, ou quoi que ce soit. Or l’application (d’après des photos) indique directement que je fais partie d’une minorité et que c’est très grave, si je ne réagis pas immédiatement, autant dire que c’est légèrement exagéré. Puis avant même d’avoir plus d’informations on vous demande de payer. Demandez à une autre ia gratuite la même consigne et elle vous le fera sans problème.
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Not good!

I did a whole 10-20 minute intro (including photo analysis) just to get hit with a £29.99 price tag i paid it but but honestly don’t download all on this app is fake.

N’importe quoi

Je voulais juste des infos pour quelques petits boutons d’acné, et au final on me fait croire que ma peau est fichue. On m’annonce direct des trucs alarmants pour me faire peur et me pousser à payer un traitement. C’est abusé et pas honnête. J’aurais aimé qu’on soit clair dès le début au lieu de faire perdre du temps et de mettre la pression. Ridicule
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Response from developer

Bonjour, merci pour votre retour. Si notre application vous a fait cette recommandation, c’est probablement lié à l’analyse détectée à partir de votre photo. Dans le cas contraire, il est possible que la prise de photo (lumière, angle, qualité) ait influencé le résultat. Comme toute technologie, des erreurs peuvent arriver, et nous en sommes désolés. Nous vous invitons à contacter notre support à contact@acne-track.com afin de revoir cela ensemble et vous donner un retour plus précis.

hervorragende app

ich hatte jahrelang richtig schlimme akne und dachte ehrlich da hilft nix mehr. die app hat mich mehrere monate begleitet, ich konnte meine fortschritte tracken und hab mega gute tipps bekommen, vor allem zu skincare usw. alles an einem ort, super praktisch. hätte nie gedacht dass sowas mir hilft, vor allem auf so natürliche weise. kann ich echt nur empfehlen
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hate the cost

im only 13 qhydo i need to pay just to get rid of my acne

Schlechte App.

Schlechte App nach allen Eintragungen wurde Geld für die App verlang.

Tellement content

Top app pour mon suivi d’acné qui me complexe beaucoup. Merci pour cette app 🙏

Sucks

So I have kinda bad acne and I heard about this app so I got it and I did the face scan thing and it added spots to n my face and I wet to my camera and those spots weren’t there also you have to pay for everything

Response from developer

Hello, thanks for your feedback. Just to clarify: the app does not add acne or spots to your face. The image you see is your own photo, scanned by our system. Sometimes lighting, angles, or skin texture detection can highlight areas that may look different from what you notice in your camera. Regarding pricing: the analysis and tools we provide rely on advanced technology and infrastructure that have real costs on our side, which is why some features are paid. We’re constantly improving, and we already have 100,000+ users who are getting value from the app. If you experienced anything unusual or have questions, feel free to reach out at contact@acne-track.com — we’ll be happy to help!

TOTAL SCHLECHT

Ich habe beim öffnen der App alles eingetragen was ich gefragt wurde. Am Ende der Befragung könnte ich mir keine einzige Statistik oder Funktion angucken, ohne die Premium App zu kaufen?! NICHTS

Response from developer

Danke für dein Feedback. Nur zur Klarstellung: Die App bietet eine erweiterte Analyse und personalisierte Funktionen, die auf aufwendiger Technologie basieren - deshalb sind einige Inhalte Teil der Premium-Version. Unser Ziel ist es, möglichst präzise und hilfreiche Einblicke zu liefern, was ohne diese Systeme nicht möglich wäre. Wir arbeiten kontinuierlich daran, die Erfahrung zu verbessern. Wenn etwas nicht wie erwartet funktioniert hat, schreib uns gerne an contact@acne-track.com - wir schauen uns das im Detail an.

money greedy

The app could be good in principle, but there are many reasons why it seems shady. There are countless TikTok accounts linked to this app where all the users are AI, just like the people shown in the app itself. Furthermore, they want $10-$30 for this app, and there isn't even a way to use it for free, except that you wouldn't have access to everything. So, in conclusion, it's a useless app; you don't need it, you'll just get ripped off.
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Response from developer

Hi, we're sincerely sorry for this experience. AcneTrack is definitely not a scam, 100,000+ users trust it. We understand the frustration with a paywall, but our annual plan is less than €0.08/day to cover the AI, analysis and recommendations we provide. We'd love to make things right, reach out at contact@acne-track.com for any help regarding the app.

Horrible app

The app is a scam everything on it is an, definitely don’t recommend the other reviews are fake, to do anything it literally makes you pay for anything and everything, even on the description pictures you can see it’s a I, please don’t get, waste of time!

Nah

I need to pay but I’m not

You will get scammed

First of all it worked Great But then suddenly it stops working and I wanted to delete and install the App But suddenly it wants 30 euros again pls dont buy this or you will get scammed. I learned from my mistakes and I recommend you dont buy it

Response from developer

Hello Sela, We are truly sorry for this experience. This is not supposed to happen, and we sincerely apologize for the frustration caused. If you already purchased access, you can restore it at any time by tapping the “Restore Purchase” button on the paywall page of the app. This will give you full access again without paying. Please feel free to contact us at contact@acne-track.com if you need any assistance. Our support team is here to help. We will make sure this gets resolved quickly. Thank you for your patience, and again, we sincerely apologize for the inconvenience.

This doesn’t help

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Response from developer

Hi, sorry to hear that it didn’t help in your case. We’re constantly improving the accuracy, and many users have already seen significant progress using the app, with hundred of positive reviews. If you’re open to it, feel free to contact us at contact@acne-track.com so we can understand your situation and improve your experience. Your feedback helps us make the app better for everyone.