insurance
Response from developer
Thank you for your great feedback and 5-star rating! Kind regards, The Acorn Team
Great app!
Response from developer
Thank you for your great feedback and 5-star rating! Kind regards, The Acorn Team
Dave M
Response from developer
Hi Dave, thanks for the 5‑star review. We’re really pleased to hear the app works well for you. If you ever have any feedback or suggestions, please get in touch with our customer service team. The Acorn Team
Furkan
Response from developer
Appreciate your review! Happy to hear you’re having a good experience. — The Acorn Team
Worthless
Response from developer
Hi, we’re sorry to hear you feel this way. We’d really like to understand what’s happened and see how we can help. As we can’t discuss individual policies here, please contact our customer service team using the details in your policy documents or on our website so we can look into this for you. The Acorn Team
App not working
Response from developer
Good morning, we're really sorry for the inconvenience. There was a brief outage that affected some users, but it was resolved the same day. Everything should be working normally now. Thanks again for your patience and for using the Acorn Taxi App. — The Acorn Team
Malik
Response from developer
Thank you for sharing your feedback. We're sorry to hear that your experience with the app hasn’t been smooth. I have shared your comments with the team so we can make updates based on your feedback. Thanks again. — The Acorn Team
My account has been deleted
Response from developer
Thank you for sharing your feedback. Sorry to hear about the trouble. If the issue still persists, please submit it through the app, and our team will look into it as soon as possible. Thanks again. — The Acorn Team
Ruine
Response from developer
Good Morning, thank you for your feedback. We're sorry to hear you're having trouble finding your car's details in the new app. These can be found by tapping into your policy from the Policy Dashboard and tapping manage at the top of the screen, here you will find your Make, Model, Registration, Usage and License Authority. If there's something specific you feel is missing or not displaying correctly, please let us know, we're keen to look into it and improve your experience. Kind regards, The Acorn Team.
Poor
Response from developer
Thank you for sharing your feedback. Sorry to hear about the trouble. If the issue still persists, please submit it through the app, and our team will look into it as soon as possible. Thanks again. — The Acorn Team
Downgrade of the Year
Response from developer
Good Afternoon, Thank you for your feedback, we appreciate you taking the time to share your thoughts. We're sorry to hear the new app isn't meeting your expectations. We've made some significant changes, and we understand it can feel quite different from the previous version. If there is any specific areas you find confusing or clunky, we'd love to hear more, as your input helps us improve the experience for everyone. Regarding PayPal payments, we've noted your comment and will take this into account as we continue to develop the app. Kind regards, The Acorn Team.
Changed for the worse
totally ruined
Response from developer
Good Morning, thank you for your feedback. We're sorry to hear you're having trouble finding your car's details in the new app. These can be found by tapping into your policy from the Policy Dashboard and tapping manage at the top of the screen, here you will find your Make, Model, Registration, Usage and License Authority. If there's something specific you feel is missing or not displaying correctly, please let us know, we're keen to look into it and improve your experience. Kind regards, The Acorn Team.
Very bad app
Response from developer
Good Morning, thank you for your feedback. We understand how frustrating it can be to log in multiple times a day. The current login process is designed to help protect your sensitive information, but we recognise the inconvenience it may cause. Please rest assured that our team is actively exploring more efficient login methods to improve your experience. Kind regards, The Acorn Team.
Gone backwards!
Response from developer
Good morning, Thank you for your feedback. We'd like to look into this for you straight away, could you please provide more detail. Kind regards, The Acorn Team
Not Efficient
Response from developer
Good Morning, Thank you for your feedback. We’re sorry to hear about your negative experience. Please be assured that your comments will be shared with our team. While we can’t confirm any immediate changes, we are actively improving our app. Kind regards, The Acorn Team.
super quick and easy
Response from developer
Good Morning, Thank you for your great feedback and 5-star rating! Kind regards, The Acorn Team
Fantastic!
Response from developer
Good Morning, Thank you for your great feedback and 5-star rating! Kind regards, The Acorn Team