Works well
Works perfectly well in my experience! I appreciate that it lets you access your barcode through the app, so I have a way to check out books even when I forget my library card.
The only app that does not offer push notifications
I find it so bizzare that you refuse to offer push notifications. It is literal insanity. I will never understand it. Every other app offers it. I don't think it is even remotely a big ask. Theres no legitimate excuse.
App doesn’t work
When I try to log in, the page goes blank. I haven’t been able to use this app since it launched. 😡
It is just ok
I got it not knowing what to expect but I believe it useful in case you forget you library card plus you can renew from your app that’s nice. but the other options on the app I don’t find useful
So helpful!
I love that I can renew things at home, search through the catalog and make hold requests, and see what’s due soon. This is great to manage my card and my kids’ cards all at once.
I love that we can search our current check outs.
I would love to be able to search by series or author though. Sometimes I don’t know the title.
Also, a way to search recent check outs would be amazing, but I don’t know if it’s possible.
Thanks for such a great library system and making it easily accessible at home.
I love that we can search our current check outs.
I would love to be able to search by series or author though. Sometimes I don’t know the title.
Also, a way to search recent check outs would be amazing, but I don’t know if it’s possible.
Thanks for such a great library system and making it easily accessible at home.
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Bad
Bad
It Needs To Be Face ID Capable Or Keep Me Logged In
In this day and age of 2024, the app needs to either keep us signed in or be Face ID enabled. It’s not always easy access to my library card in order to sign in.
Awful
This app frustrates me regularly. Adding books to lists often backfires. The book covers are so blurry. Too many books have “no preview available,” so of course those don’t show up on my lists…Which leaves a blank spot on my list, which I can’t choose even if I know what is supposed to be there. It looks so much uglier than our last app, and works so much more poorly. Sometimes it brings me to tears out of frustration.
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Frustrated with list feature!
I’ve ignored PROBLEM Please please FIX THIS!!
This app has a wonderful list feature, but it’s totally unusable. Every time I try to access any of my LISTs….. I’m thrown out of the app!!!!!!
This glitch needs your immediate attention or please remove feature.
I appreciate your help, thank you.
This app has a wonderful list feature, but it’s totally unusable. Every time I try to access any of my LISTs….. I’m thrown out of the app!!!!!!
This glitch needs your immediate attention or please remove feature.
I appreciate your help, thank you.
Glitching when trying to review my saved lists
I’ve had a few bugs with this app but normally signing out and signing back in fixes them. However, I have found a bug that isn’t able to be fixed by signing back in. Every time I want to view my saved lists (which is a lot of lists of books I want to read) I can’t scroll all the way to the bottom. Every time I try it will kick me out of the app after a certain amount of books. I have probably over 50 saved lists and I cant see past the first 10. Please please fix this!!
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Hold issues
The app does is not working and will not allow holds to be placed.
App fail!!
January 5,2023
App doesn’t provide working access to “hold feature” or “library map” (There be more lost features?)
ACPL App is currently unusable!!!!
I did call library -to discover numerous features inoperable within all libraries 😢
FYI hope returns to excellent tool for patrons soon
App doesn’t provide working access to “hold feature” or “library map” (There be more lost features?)
ACPL App is currently unusable!!!!
I did call library -to discover numerous features inoperable within all libraries 😢
FYI hope returns to excellent tool for patrons soon
Unusable a Fail update 1/2023
This application no longer works,
cannot putting any books on hold ??
cannot putting any books on hold ??
Solid
Sometimes the app is glitchy but it’s mostly pretty solid. I use it a lot to renew books and check for new releases to borrow.
My reading list has disappeared!
I have (had) a list of over 90 books that I wanted to read, and when I went to check it today...it was gone, disappeared, vanished! Apparently, one of the last updated did a number on this feature, as I can’t even create a new list to add books to. I am sick over this! I will never be able to recall all of the books on that list. So frustrating!
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Response from developer
The update to the app was necessary because the library moved to a new system. We had some issues over the first week, but everything is working correctly at this time. If you're still having trouble after updating to the latest version, please reach out to us at developer@acpl.lib.in.us.
Needs Fixed
At first I used it all the time and it was great. Then it got updated and now it won’t even let me sign in. I would give it five stars if someone could just help me actually use the app!
Update
Edit: I uninstalled my original 4.22 version and reinstalled it and regained former functionality. I’m able to check on my materials, renew, and place holds again. This makes me so happy. Changing my review.
With older versions of this app I could place holds and renew materials. This version won’t even pull up the what materials I have checked out or allow me to place a hold or renew. It either needs to be rolled back to a previous version or rewritten completely. I used to love this app.
With older versions of this app I could place holds and renew materials. This version won’t even pull up the what materials I have checked out or allow me to place a hold or renew. It either needs to be rolled back to a previous version or rewritten completely. I used to love this app.
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Please fix
Please fix this app! I miss the functionality of it!!
Needs Fixed!
This app used to be amazing and very useful before they made adjustments to it. Now, the app does not allow me to place holds. Terrible app now and very frustrating! I hope that they make it usable again
Awful app!
This would be a great platform if the library could get their terrible new website to agree with the app. The search function is barely useful since it won’t bring up anything remotely similar to what I’m searching for. My ACPL library username and password will either work on the app and not on the website or vise versa. Can’t recall how many times I’ve changed passwords. And now it won’t even load properly so I can see my holds/checkouts or renew online, causing me to gain late fees. And yes, I did email the developer as they mentioned in other reviews. Maybe they’ll actually fix the problems with this app/website.
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