Alamo 13.1
Downloaded this app to support my runner. The app did not track my runner. It shows that she hasn’t started the race over an hour after the start of the race. Without the tracking ability for my runner, it’s just a social media app for photos. Long story short, it doesn’t allow you to track the runner which is the only reason I downloaded the app
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Curse this app
Absolute disaster of an app. A pox on every marathon that uses this app to track family and friends in a race.
not up-to-date, what the heck?
Got a link to obtain the app for the Army 10 miler 2025 and when I open it it’s still 2023. What the heck?
FAIL
Worst app ever. Nothing works. Absolute ridiculous FAIL.
Runner Tracker stopped working
Trying to follow a couple of friends in he Philadelphia Love Run. Initially the tracker worked fine. Now it won’t open
Worse app ever!
My whole group tried using this app to follow each other while running the LA Marathon. It was horrible and just drained my battery! It doesn’t let you know when you passed checkpoints. It only shows the course map and supposedly where the runners are which was inaccurate and/or you couldn’t even see what mile marker.
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Abysmal user experience
To echo others’ sentiment, I can’t believe such large, renowned events use this for participants and spectators. The simple process of adding myself and setting up tracking permissions for my family/friends was confusing and inconsistent — I ended up adding them on Find my Frinds via iOS. The new for the one spectator that could follow me, the tracking, GPS, etc was so incorrect, they could t use it at all. If LAM sticks with this app again next year, I will not be redownloading it.
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Can’t track my wife
The most basic function of this app is to track a runner, I could’t do that! This app doesn’t deserve a single start.
LA Marathon organizers should be ashamed of themselves
What a waste of time and an embarrassment for whoever decided to choose this platform for the LA Marathon. As the other reviews indicated, it was incredibly difficult to create an account, as the date of birth options weren’t readily available to input. After all the headache of creating an account and adding my wife so that I could track her, the app didn’t track her for a second of the race. LA Marathon organizers, you should know better than to choose this as an app. Just look at the reviews. You should be ashamed.
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App tracking doesn’t work
The app tracking initially worked, when my friend was at the LA marathon start line. It then crashed and didn’t show his progress at all. Everyone else I spoke with at the race had this same problem. Even the split time tracker crashed during the race. Caused us to miss our friend and we couldn’t cheer him on along the course.
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Disappointing
Surprised that major races use such a buggy app! Hope it performs better in the future.
Doesn’t work
This is the worst app. It worked for about 30 minutes then stopped tracking runners. Would not load or refresh. Still shows the runner at 30k and it’s the race is finished. You’d think the LA marathon would use a better app, at least one that works.
Stopped tracking…
The amount of times that I had to reset this app was insane. I am tracking 3 runners and when they got to the 35k mark the app just stopped updating. Such a disappointment.
Frustrated BEYOND
Worst app EVER!! Tried to track my husband during the 2024 LA Marathon and it STILL has him only at the 25K and I’m already home with him 😒. This is such a frustrating app because I needed to know where he was so I could be there for him at the end. I really hope they either fix the app or move onto something better for next year! Deleting and I hope I never have to reinstall this garbage app!!!!!!! 😡
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Simply doesn’t work
Over complicated , and unusable
Only works before the race!!
This app needs lots of work!! Once the race started the application slowed down and results lagged way behind. My friend and I finished the race and now 90 minutes later it has a needing to complete 10K more miles.
The worst app
Been spectating marathons for some time now and this was my first year cheering on friends at the LA Marathon. Also the first time using this app. The app kept crashing. Within 30 mins of using, the app stopped working. I couldn’t track any of my friends. Disappointed that a big marathon as LA would use such subpar app. There’s various apps that exceed performance. Being able to track friends esp at multiple mile markers is what makes the experience truly special. Can’t relay at all on this app. Even now I can’t pull up results. What a joke.
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Answer: Never
Question: When is this app helpful?
WORTHLESS.
ASICS should be ashamed to be associated with this garbage.
WORTHLESS.
ASICS should be ashamed to be associated with this garbage.
Needs improvement
Your predicted time and predicted clock time are reversed and your predicted ETA is wrong because of the reversal. Your app loads very slowly. I think you need surge servers on Saturdays and Sundays when your usage goes up due to various races. Also, cell networks get swamped around marathons. You may want to consider ways to make the runner tracking work with low data speeds since that is what people looking for friends may be checking. Good luck with the app!
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This App is awful!
Halfway through the LA Marathon I could not get updated results for several runners. App kept looping. Figure this out folks, it’s not that hard!
