Horrible experience
However I downloaded this app back in June 2024 - when this feature wasn’t even available. Apparently I received 2500 coins for free when I first joined, but they are all now expired.
And no matter what - They won’t let me use the Freefit feature, as it requires 2000 (!!!) coins.
Why??!???
Horrible experience.
Response from developer
Hi, how are you? Thank you very much for the Feedback:) We take it to our attention and will continue to improve the app for you! For anything else you can contact us at active@movement4life.co.il or call us to 2742*
love it! this is what i use for steps counting!
Response from developer
Hello :) We really appreciate your support! We will continue the hard work to improve the app for you.
Horrible experience
However I downloaded this app back in June 2024 - when this feature wasn’t even available. Apparently I had 2500 coins but they are all now expired.
And no matter what - They won’t let me use the Freefit feature, as it requires 2000 (!!!) coins. Why??!???
Why have a feature that can’t be used?
Why have it require 2000 coins????
I even tried to connect my Apple Watch but it just won’t connect. I do steps but they don’t get updated in the app. What a nightmare!!!
Horrible experience.
איזה חרא דבר
Response from developer
Hey there! Thanks a lot for your feedback, We really appreciate it and are always working on making the app even better for you. feel free to contact us at active@movement4life.co.il or call us to 2742*
מסך לבן
Response from developer
Hi, how are you? Thank you very much for the Feedback:) We take it to our attention and will continue to improve the app for you! For anything else you can contact us at active@movement4life.co.il or call us to 2742*
My steps aren’t being counted
Response from developer
Hi, how are you? Thank you very much for the Feedback:) We take it to our attention and will continue to improve the app for you! For anything else you can contact us at active@movement4life.co.il or call us to 2742 *
Great app for motivation!
Response from developer
Hello :) We really appreciate your support! We will continue the hard work to improve the app for you.
bad coins system
there needs to be an option to manually input physical activity.
it’s also inconvenient to have to download another external app (freefit) in order to schedule workout classes. would be simpler to have it all in the same place
Response from developer
Hi how are you? Thank you very much for the feedback. We are doing our best to improve the application and service for the user audience. We recommend that you try our support center again at active@movement4life.co.il or call us at 2742 *
Love this but …
Response from developer
Hi how are you? Thank you very much for the feedback. We take it to our attention and will continue to improve the app and service for you! You are welcome to contact our support center at active@movement4life.co.il or call us to 2742 *
מזייף בקישור לapple watch
Response from developer
Hi, how are you? Thank you very much for the Feedback:) We take it to our attention and will continue to improve the app for you!
אפל ווטש
עובד נהדר 🙂
האם יש אפשרות להוסיף נתונים רפואיים מהשעון? כמו בארה״ב
Response from developer
היי מה שלומך? תודה על חוות הדעת :) אנחנו לוקחים לתשומת ליבנו את ההצעה וממשיכים לשפר את האפליקציה למענכם! לכל דבר נוסף ניתן לפנות אלינו בטלפון 2742* או במייל active@movement4life.co.il
שירות לקוחות גרוע
Response from developer
היי, מה שלומך? תודה רבה על המשוב :) חשוב לנו לשמוע אותך כדי להמשיך ולהשתפר! אנחנו מצטערים שזו הייתה החוויה שלך ומזמינים אותך לפנות אלינו שוב כדי שנוכל לפתור את הבעיה בהקדם האפשרי. במידה וניסית לפנות אלינו דרך ערוץ אחד, אנא נסה ערוץ נוסף. ניתן לפנות אלינו בטלפון 2742* או במייל active@movement4life.co.il
אפליקציה גרועה
מוריד לי 1000 בסביבות ה 1000 צעדים ביום וגם 10 דקות מכל אימון.
בלתי אפשרי להגיע ליעדים שהצבתם ככה. בנוסף לא עונים במייל ששלחתי.mr1987
דן
Response from developer
היי, מה שלומך? תודה רבה על המשוב, אנחנו תמיד שמחים לשמוע את חברי האפליקציה! מצטערים על אי הנוחות, ומזמינים אותך לפנות אלינו בכדי שנוכל לפתור את הבעיה בהקדם האפשרי. במידה וניסית לפנות אלינו דרך ערוץ אחד, אנא נסה ערוץ נוסף. ניתן לפנות אלינו בטלפון 2742* או במייל active@movement4life.co.il
הסנכרון עם האפל ווטש לא אמין
swimming not considered
The App is great, and I would have given it 4 + stars. Unfortunately, after a regular day of workout, which includes swimming, I discovered that the app does not take that into account as exercise. On such days, I also do less steps, because activity is focused on different exercise. This prevents me from reaching daily goals and probably even weekly goals.
The response from support was a vague “ we are sorry, but this is not an option.” Very disappointing!!!
Response from developer
Hi, thanks for the review :) Currently the app measures steps, other workouts are counted as part of an exercise goal, measured by minutes and heart rate of weekly intense exercise, which is achieved using a smartwatch. For more information you can contact us by phone 2742 * or by email active@movement4life.co.il
The app is terrible
Also it does not sync with my garmin or with the Apple health app. Tech support is not helpful either
Response from developer
Hi, thanks so much for the suggestion! We take it to our attention :) Currently the app measures steps, other workouts are counted as part of an exercise goal, measured by minutes of weekly exercise. For more information you can contact us by phone 2742 * or by email active@movement4life.co.il
לי
Response from developer
היי לי! תודה על המשוב :) שמחים שאת נהנת מהאפליקציה. המטרה שלנו היא ליצור כלכלה מבוססת בריאות. בעזרת תמריצים אנחנו מקווים לגרום לאנשים ללכת יותר ולפתח אורח חיים בריא. מבטיחים שאנחנו ממשיכים לשפר ולשדרג את האפליקציה כל הזמן.
מורמורמור
Response from developer
איזה כיף לשמוע :) תודה רבה על חוות הדעת!
