Money robber
This bank is too greedy on money. You will get charged 45$ right away if you have late deposit just a not a 5$ charged its 45$ be ashamed on your self!!!
Last update made it worse
The app no longer displays my balance at a glance (yes, it’s set up properly) and my Apple wallet debit card transaction notifications come in hours after the fact now. This app just keeps getting worse.
Access blocked when on VPN
Stupid decision. App also just randomly stops working and gives you "We are unable to complete your request at this time" errors when you need to do something important
Useless update
Cannot update since my iOS is 16.7 and this now requires minimum 17. Why would you cut out half your customers? We all don’t go out and buy a new phone every year. Very disappointed.
Can’t even update right
Today when I checked the app all I saw was a button to “update” but when I pressed it, it just sent me here with no actual way to update it. This horribly made app is entirely useless.
Terrible app!
I have had nothing but trouble with this app. It rarely opens on the first try, if at all!
Terrible
What a terrible app honestly so bad to use is always down for maintenance and always having issues loading stuff up
Password incorrect?!?!
I have to login website with the “wrong” password.
Cant use app or update, caught in a loop!
App says i need to update, phone says ISO is up to date... around and around I go...
So now I cant access my banking!
USELESS APP!
So now I cant access my banking!
USELESS APP!
Never
Never works properly
With the new update, I’m locked out
My phone is an iPhone 8 and my phone doesn’t support iOS 17 or later. The app doesn’t allow me to do anything on the app anymore it just tells me to update to a version that I can’t get on my phone. I guess I’ll have to do any online banking through the website now…
New Updates Required
Used to love using the mobile app, but for people with older phones they continue to push out older IOS models. Now I have to buy a $1000 phone to access the app.
up to date bs
My phone isnt up to date, and the app expects it to be. i wont be able to use my card until i have an up to date phone.👎👎
Recent update
No longer can use on my phone due to new update. Prior it would bug out and I’d have to delete and re download. Recently there was a whole two days when I couldn’t even get into my online banking. I don’t want to have to buy a new phone to use an already faulty app.
Worst banking App
I've had this ACU business banking since previous ownership opened the business accounts with ACU.
This app is crashing more than working. Also, they update and fix the app every weekend, but it is still not working. There is no point talking to their employees; they have no knowledge either.
It is better to deal with RBC Business instead of ACU.
This app is crashing more than working. Also, they update and fix the app every weekend, but it is still not working. There is no point talking to their employees; they have no knowledge either.
It is better to deal with RBC Business instead of ACU.
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Bad App
This app makes it hard to have a bank account with Assiniboine. Often the app is down and I’m unable to access my account, especially on payday when I need to use the app the most.
Useless
This app won't even open for me! I'm in a wheelchair, this is a huge problem. Talk to the bank and they are like oh well, try again later. Unbeleivable!
How can a banking institution have this bad of an app?
I’m starting to wonder if I should trust a credit union when they have such a horrible app and website! Every other time I try logging into the app I get an error… not password, just app issues. When I go to the website I can’t find a way to login to access my account! What’s the use in having a website that says I can check my accounts but has no way to do it! I’ve lost faith in ACU because of this!
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ACU app
I cannot access this app on my phone now after the update my phone is too old so how are we supposed to do digital banking I do not want to purchase a new phone just to access this app this is ridiculous
The app doesn’t even work.
Can’t log in for 5 consecutive days with no message of there being any maintenance. Works fine on the web just not on their own app. This app is horrendously bad with constant issues.