Manage your health and benefits from a single app. Access digital tools for coverage, claims, and personalized health advice. Engage in health programs, earn rewards, and discover curated health products.
What We Love
- 👍 Easy claim submission process
- 💬 Responsive customer service and chat support
- 📱 Clean and intuitive interface design
- 🏥 Helpful health concierge services
- 🎯 Convenient access to benefits information
- 🛍️ Useful marketplace with deals
- ⚡ Quick turnaround on approvals (historically)
- 🎁 Wellness programs and points system
Room to Improve
- 🐛 Persistent login issues and forced re-authentication
- ⚪ Blank/white screens after login
- 🔄 App crashes frequently
- 🐢 Extremely slow app performance
- 📵 Face ID authentication doesn't work reliably
- 🔐 Two-factor authentication glitches
- 📱 Poor iPad/tablet optimization
- 🚫 Mobile website redirects to broken app
- ⏳ Slow claim processing (2+ weeks)
- 🎯 Confusing navigation and UX
- 💰 Expensive products being aggressively marketed
- 🔌 High data usage requirements
- 📊 Points system devalued significantly
- 🖼️ Limited image upload functionality for claims
