Can’t change password
I think this app is useless and not helping at all
Pls improve this app
Response from developer
Hi, thank you for your feedback, and we're sorry for the frustration you experienced. We'd like to clarify that your login password and transaction PIN are two different security credentials. If you've forgotten your login password, you can easily reset it by using the "Forgot Password" option on the login screen of the app. If you've forgotten your transaction PIN, it can normally be changed within the app if you still know your current PIN. However, if you've completely forgotten your transaction PIN, you'll need to contact our Support team for assistance. This security measure is in place to help protect your account and funds from unauthorized access. We appreciate your suggestion and are always looking for ways to improve the app and make these processes clearer for our users. If you need help recovering your transaction PIN, please send a message to our Support team, and they'll be happy to assist you.
