ADIB Egypt Mobile Banking Reviews: Is It Legit?

Customer Experience

Positive experience0.0% of reviews
Neutral4.2% of reviews
Negative experience95.8% of reviews

~ Based on 24 written reviews from the US App Store.

Is ADIB Egypt Mobile Banking Safe?

ADIB Egypt Mobile Banking does not appear safe based on available data. AppsHunter Safety Score for ADIB Egypt Mobile Banking is 48/100.

This assessment is based on 33 user ratings, with an App Store average of 1.8/5.

Safety Analysis

15.6% of ratings point to a safe experience
3.1% of ratings suggest some concerns
81.3% of ratings point to a risky experience

~ Based on 32 App Store ratings for ADIB Egypt Mobile Banking.

Is ADIB Egypt Mobile Banking Legit?

ADIB Egypt Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for ADIB Egypt Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst banking app

Really disappointing app and waste of time. It crashes most of the time and rarely works. I am not sure how a big bank like you can’t develop a good and dependable app for your customers. This is only for ADIB bank in Egypt. The app for ADIB in UAE itself looks great and has good reviews. I am not sure why the guys developing ADIB Egypt don’t learn from their colleagues in UAE. It’s better to cancel this app altogether and tell customers to go to your website on their computers instead of wasting their time on this terrible app!!
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Honestly unusable

The app crashes when I attempt to login so practically unusable. The web online banking at least works but it is very inconvenient to use.

hello everyone

I want to make avnew password I don’t know what happened you sent me his website I doesn’t work. I don’t know phone or your website. I think from your website fix it for fix it from our customer our customer website soso bad.

Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

Very poor app

Very poor app

Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

Worst banking App ever

This is hands-down the most unfriendly, outdated banking app I’ve ever used. From the registration moment, it lags horribly and rejects a perfectly valid national ID with zero explanation—no error details, no hints on what’s wrong.
When you finally manage to get in (or try to), the app offers almost nothing useful: limited tools for checking options, researching transactions, or basic self-service. No real support options—no in-app chat, no clear technical contact, just frustration.
For a well-established bank like ADIB Egypt, this is embarrassing and unacceptable. It fails at every level to match the bank’s reputation. Avoid if you value your time and sanity.
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Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

App crashing

The new app release is crashing upon launch. There is no way to use the app.

Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

Moe

Worst bank, worst app lousy customer service and support both at branch and online, big mistake I will end bank relations soon, I was charged a debit card I never received when I visited the branch I was told to call the help center, I finally got the debit card but I was charged for it again, I opened my account in September 2025 and got my debit card in January 2026, my account was put on restriction tow Tims and a number of incoming transfers were sent back because the personal banker who opened my account failed to ask me for all the required documents and complete all the required forms, I finally was able to resolve all the issues and I did receive an apology from the bank.
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Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

Moe

Worst bank, worst app lousy customer service and support both at branch and online, big mistake I will end bank relations soon.

Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

Not supported on ios 26

Black screen even if i reinstall…

Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or alternatively you can chat with our customer service team through the chatbot on ADIB Egypt Website, or by calling our hotline on 19951.

البرنامج لا يعمل

البرنامج لا يعمل مع IOS 26

Response from developer

عزيزي العميل نعتذر عن تجربتك السابقة، لنتمكن من مراجعة بياناتكم واتخاذ الإجراءات التصحيحية اللازمة برجاء الاتصال بنا على الخط الساخن 19951 أو التحدث معنا على موقعنا الرسمي أو مراسلتنا على البريد الالكتروني التالي 19951@ADIB.eg

No biometric login

No biometric login

Response from developer

Thank you for taking the time to write this feedback and we will use your recommendation to make better online banking experience, your satisfaction is our priority

يحتاج لتطوير

يحتاج انه مبرمج قوي يمسكه ليكون تطبيق ممتاز وسهل وتنضاف له مميزات حصرية مثل انستا بي كتصميم واداء

Response from developer

شكرا لاختياركمADIB Egypt ، سوف يتم مراجعة اقتراحاتكم

اسوء ما يكون

مستحيل يا جماعة بنك بالحجم ده يكون التطبيق بتاعه ضعيف و سىء جداً

Worst bank service I have ever experienced.

I had a terrible experience using this bank and its services. I strongly advise against using it for any kind of wire transfers. I usually send money to Egypt and was recommended to use this bank by Taptap Send application. I sent the money through the app and everything was cleared, but the recipient had to visit the bank four times and was given different reasons for the delay each time. When I contacted Taptap customer service, they assured me that the wire transfer had gone through and that the problem was with the bank. However, the bank did not provide any explanation for the delay and their customer service was the worst I have ever experienced. I will never use this bank again.
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Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better please share the details of your complaint via email to 19951@adib.eg, or by calling our hotline on 19951.

Worest

حرفياً زبالة

Response from developer

عزيزي العميل نعتذر عن تجربتك السابقة، لنتمكن من مراجعة بياناتكم واتخاذ الإجراءات التصحيحية اللازمة برجاء الاتصال بنا على الخط الساخن 19951 أو مراسلتنا على البريد الالكتروني التالي 19951@ADIB.eg

تطبيق اديب

السلام عليكم ورحمة الله
توقف التطبيق عبر الهاتف الايفون خاصتي وقمت بالاتصال بخدمة العملاء وتحدثت مع الموظفة المسؤلة وطلبت مني مسح التطبيق واعادة تنزيله على الايفون وقمت بذلك ولا تزال المشكلة قائمة !

Response from developer

عزيزي العميل نعتذر عن تجربتك السابقة وأنه تم حل هذه المشكله ، لنتمكن من مراجعة بياناتكم واتخاذ الإجراءات التصحيحية اللازمة أذا مازلت تواجه نفس التجربه برجاء الاتصال بنا على الخط الساخن 19951 أو التحدث معنا على موقعنا الرسمي أو مراسلتنا على البريد الالكتروني التالي 19951@ADIB.eg

App keeps crashing

The app keeps crashing when connecting via WiFi. When connecting via mobile data, it throws a connection error! The app used to work normally before.

Response from developer

Dear Valued Customer, Please accept our apology for any inconvenience. To help us serve you better if you still facing the same problem please share the details of your complaint via email to 19951@adib.eg, or you can send details through the Internet banking message center, or by calling our hotline on 19951

تطبيق لا يعتمد عليه

بقيت اخاف وانا بره مصر واحتاج انفذ عملية و لا يشتغل. حصلت قبل كده

Response from developer

عزيزي العميل نعتذر عن تجربتك السابقة، لنتمكن من مراجعة بياناتكم واتخاذ الإجراءات التصحيحية اللازمة برجاء الاتصال بنا على الخط الساخن 19951 أو التحدث معنا على موقعنا الرسمي أو مراسلتنا على البريد الالكتروني التالي 19951@ADIB.eg

ADIB EGYPT application is not working outside the country

ADIB EGYPT application is not working outside the country

تطبيق بنك أبو ظبي الاسلامي مصر لا يعمل بالخارج

Response from developer

عزيزي العميل نعتذر عن تجربتك السابقة، لنتمكن من مراجعة بياناتكم واتخاذ الإجراءات التصحيحية اللازمة برجاء الاتصال بنا على الخط الساخن 19951 أو التحدث معنا على موقعنا الرسمي أو مراسلتنا على البريد الالكتروني التالي 19951@ADIB.eg

البرنامج لا يعمل

البرنامج صار له اكثر من 3 شهور لا يعمل

ويعطي انه لا يوجد اتصال انترنت على الرغم من وجود اتصال

Response from developer

عزيزي العميل نعتذر عن تجربتك السابقة، لنتمكن من مراجعة بياناتكم واتخاذ الإجراءات التصحيحية اللازمة برجاء الاتصال بنا على الخط الساخن 19951 أو التحدث معنا على موقعنا الرسمي أو مراسلتنا على البريد الالكتروني التالي 19951@ADIB.eg