Adobe Acrobat Sign User Reviews

Customer Experience

Positive experience9.4% of reviews
Neutral4.3% of reviews
Negative experience86.3% of reviews

~ Based on 255 written reviews from the US App Store.

What users say

Is Adobe Acrobat Sign Safe?

Adobe Acrobat Sign does not appear safe based on available data. AppsHunter Safety Score for Adobe Acrobat Sign is 46/100.

This assessment is based on 635 user ratings, with an App Store average of 2.3/5.

Safety Analysis

28.9% of ratings point to a safe experience
5.2% of ratings suggest some concerns
65.9% of ratings point to a risky experience

~ Based on 619 App Store ratings for Adobe Acrobat Sign.

Is Adobe Acrobat Sign Legit?

Adobe Acrobat Sign appears to be a legitimate app. AppsHunter Legitimacy Score for Adobe Acrobat Sign is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No recommend

I pay one time forever I change my Apple ID now I can’t sign in

Useless

Completely non functional… the app gets to “generating agreement” and spins forever. This is also a thinly veiled email capture for adobe.

This is the nail in the coffin for me, I’m cancelling my adobe subscriptions.

Login is impossible

Trying to login with a google workspace account, but the app says it doesn’t support hardware 2fa tokens. Works on a desktop browser. This app is worthless.

Worst app

Having downloaded on phone, again it takes back to website and no option to sign myself on the app.

Get competent devs

They can’t even follow googles auth instructions so now you can’t even sign in with google.

Un useable

Can’t figure it out

Spinning wheel of doom

I cannot even sign in to use the App. What is happening to you Adobe.

What is this stupidity?

I have paid subscription. I go on the web and the web page tells me that I have to download an app and I can’t use the AdobeSign functionality on the web from my iPad. I download the app and the app is showing me the website indicating that I need an app and it’s not working. Are you people mad?

There’s a bug

To send a document the app request you to get the app. When selecting send a document nothing loads. Please fix.

Users signed out everytime

The app automatically logs me out when I close it so I have to sign in everytime single time I want to use the app. How can a company like Adobe ignore this massive madness?

Useless

This is literally just a progressive web app (PWA) of Adobe Acrobat's website—effdctively same as if you were to open Safari to acrobat.adobe.com & tap the “Add to home screen” option under the share sheet. As a result this "app" merely provides links to open the main Acrobat app in order to do anything useful (...such as signing a PDF 😂)
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Literally unusable

December 2025
My Adobe account forces me to sign in via Google sign in bc that’s how I set the account up back when I subscribed.

This app also forced me to sign in via Google, but the app then rejects the Google sign in as the app doesn’t comply with Google’s policies.

Such a basic function that renders it completely useless. 1 star is 1 too many.

Horrible app
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Doesn’t work

Useless

Broken

Adobe doesn't seem to be maintaining this app anymore. Every button either crashes the app or redirects you to download a different adobe app.

can’t sign in, app doesn’t meet google requirments

was really hoping to take advantage of this apps since Acrobat for ios doesn’t allow “send for signature”. but i can’t sign in with google (how i signed up on the .com site). It gives an error saying the app doesn’t meet google not meet googles policies.

I tried to get “app support” but it just goes out to the general adobe support site. very disappointing unfortunately. Adobe is usually way better than this.
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Horrible app, unusable

The app is unusable. Made by imbeciles. None of the functions work and the buttons literally say “get the app”. It’s like they just copied the website and put it here. Nothing works. What’s worse is, you can’t use the site on mobile and it just takes you to this unusable app when you click on anything. Horrible product. I have no clue how the project manager for this app is employed, I can only think the position was given out of nepotism or some other internal politics at Adobe. These people should be fired for making such a horrible product for a brand that is somewhat favorably viewed. I cannot reiterate my disgust at this horrible insult of an app.
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Trash

Adobe used to be so simple to use and with each update its become such a hassle, already looking into alternatives.

Doesn’t let me sign in anymore

Adobe apps are all trash anymore. They need serious quality control.

Terrible app for paid software

Terrible app. We pay monthly to have acrobat and adobe sign. Unreal how terrible this app is. Literally un-useable from an iPhone. I don’t normally post bad reviews but this is ridiculous. Just spent twenty minutes trying to figure out how to do something on here while traveling that I do multiple times a week on a desktop. Adobe can do way better with this and with the desktop situation too.
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Does not work

I think the app is confused about what the intent of the app is. When I want to eat sign, it tells me to “download the app” and brings me back to the App Store.