Voll mit Fehlermeldungen
Response from developer
Hallo! Das tut uns leid. Nach einem Update sollte die App natürlich zuverlässig laufen. Bitte prüfe, ob die neueste Version installiert ist, und installiere sie im Zweifel neu. Bleiben die Fehler, teile bitte Screenrecording, Version und Gerät in unserer Community unter adobe.ly/fireflycommunity, damit unser Team das prüfen kann. Danke! ^LS
Waste of time n money
Response from developer
Hi there, we're sorry Firefly isn't creating what you expect. We'd love to understand where the results are missing the mark. Could you share a few examples of prompts that produced unexpected outputs and what you were hoping to see instead? If the generated results don't follow your prompts or produce unexpected content, we'd like to understand more. As a workaround, try using more specific prompts with clear subject, style, and composition details. If you want more consistent results, our guide on writing effective prompts may help: https://adobe.ly/textpromptsguide. If the issue persists, please contact us via our community at https://adobe.ly/fireflycommunity with examples or screenshots so we can investigate further. ^RS
Love it but new app breaking bug
Response from developer
Hi there, thanks for the detailed feedback, and sorry for the experience. That "Slow Down" message is meant to catch unusually rapid generation activity. A couple of things that sometimes help in the meantime: Fully close the app (swipe it away, don't just background it) and reopen it Log out of your Adobe account in the app and log back in — this resets the session. If it's still stuck, uninstalling and reinstalling can clear a corrupted local session cache. If none of that clears it, please reach out to us via our community at https://adobe.ly/fireflycommunity so we can review your account's generation logs and figure out why the limiter is triggering incorrectly. We'd rather fix the real issue than have you wait it out. We appreciate you sticking with Firefly through this. ^RS
Not unlimited
Response from developer
Hi there, thanks for sharing your experience. We understand how upsetting it is to see "slow down" messages after an upgrade, especially if you purchased an unlimited plan. As a workaround, please try signing out and back in, and avoid using VPNs or network-switching while generating. If the issue persists, please email us at ffandroid@adobe.com with details about the problem, including any screenshots or screen recordings of the error, so we can investigate and assist further. We appreciate your patience and feedback. ^RS
Premium features far far to expensive
Generation issue
Firefly is way to difficult to work with
Response from developer
Hi there, we're sorry to hear about your experience. We understand how disappointing it can be when Firefly doesn't follow your prompts as expected, produces inconsistent results, or prevents you from editing images that you believe should be eligible for use. We also recognize your concerns about credit usage and moderation outcomes. We want to investigate further and help. Please get in touch with us at adobe.ly/psecosystemcommunity with examples of the prompts and images that caused these issues so our team can review them. You may also find our prompt-writing guide helpful for improving results: https://adobe.ly/textpromptsguide. Thank you for sharing your feedback. ^RS
Aspiring animator
dosent even work😭
Credit woes
Reference problem
Response from developer
Hi there, thanks for the honest review, glad you're liking the app overall! Some limits (real people, graphic content) are there for safety and won't change. If you want to get more consistent results in the meantime, our article on how to write an effective text prompt can really help sharpen what the model produces: https://adobe.ly/textpromptsguide. Your note about the filtering is heard, and we'll keep working to make the flow feel fairer and smoother. ^RS
酷い
は？笑 まだ一枚も生成できてないんだけど… 逆に何ができんのこのアプリ
今どきAIの削除なんてフリーのサイトでもできるだろ
Response from developer
生成削除の際に「読み込めません」と表示されてしまうとのことで、ご不便をおかけしております。 お手元ではどの素材でも同じ問題が起きる状況でしょうか。 検証環境では問題なく作業が行えたため、お手元の環境固有の問題の可能性がございます。 一般的な対処として端末の電源を落としての再起動 ネットワークの再接続 ログアウト/ログイン、 端末自体の容量不足がある場合には容量の確保 １．設定アプリを起動 ２．「一般」から「iPhoneストレージ」をタップ ３．Adobe Fireflyをタップし「Appを取り除く」 を実施 して改善があるかご確認頂き、 改善が見られない場合、アプリの再インストールをお試しください。 お手数ですが、よろしくお願い致します。iku
War mal die beste App, von wegen unlimitierte Generierungen.
Response from developer
Hallo! Vielen Dank für dein tolles Feedback!😊 Es freut uns sehr zu hören, dass du zufrieden bist! Wir sind immer hier, um dir ein großartiges Erlebnis zu bieten. ˆLS
Great
500 credits subscription
Update!!!!!
WTF is going on?!!! I canceled f subscription a month ago!!! Why you keep charging me?! For what?! You even hacked my phone and stole money out of my wallet! Refund it now f idiot and stop stealing peoples money!!!!
Excellent
Response from developer
Hi there! Thank you for your kind words! We're so glad to hear you're enjoying the app. Your support means a lot to us! ^RS
Why credits?
Response from developer
Hi there, thank you for sharing this feedback. To clarify: credits are tied to compute costs, since each generation uses real processing resources on our end, which is why plans include a set allocation rather than unlimited generations. We know iterating to get the right result can use credits quickly, and that's genuinely useful feedback for us to pass along. To be clear, there's no incentive on our end to make results intentionally worse — that would hurt trust and retention far more than it would help. If credits are running out faster than expected, our team would like to know, as this may indicate areas where we can improve efficiency or provide guidance to help you achieve better results in fewer attempts. We'd also encourage you to share this directly via in-app Help or by contacting us at https://adobe.ly/fireflycommunity, since feedback like yours on pricing and credit structure does inform product decisions. Thanks for taking the time to write this out. ^RS
Awful at responding to clear prompts.
The Greatest
Good app
Response from developer
Hi there! It’s wonderful to hear that you’re enjoying the creative possibilities the app offers. We appreciate your enthusiasm and are glad you love the flexibility it provides! Keep exploring and creating! ^RS
