Alerts
I’ve been facing multiple issues with alerts for over a year since purchasing the 3XO. Even though I’ve configured all alert settings, I only receive a few—mainly start, stop, and occasionally seat belt alerts.
There are also inconsistencies: when starting the car, the app sometimes shows a stop alert first, followed by a start alert, and then another stop alert. At times, the stop alert doesn’t trigger at all.
After renewing the subscription, the situation has worsened—now even the start and stop alerts are not being received reliably. Overall, the alert system feels unreliable and needs improvement.
Additionally, when I previously raised the same issue, someone from the showroom contacted me and asked me to bring the car in for inspection. However, the showroom is over 100 km away from my hometown, which makes it highly inconvenient for an issue that seems to be related to the app/service rather than the vehicle itself.
There are also inconsistencies: when starting the car, the app sometimes shows a stop alert first, followed by a start alert, and then another stop alert. At times, the stop alert doesn’t trigger at all.
After renewing the subscription, the situation has worsened—now even the start and stop alerts are not being received reliably. Overall, the alert system feels unreliable and needs improvement.
Additionally, when I previously raised the same issue, someone from the showroom contacted me and asked me to bring the car in for inspection. However, the showroom is over 100 km away from my hometown, which makes it highly inconvenient for an issue that seems to be related to the app/service rather than the vehicle itself.
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Great features but the app is slow and a few bugs that needs sorting
Crashing at launch after the recent update. The connected car features, trip data , document synch etc are great features. The UI is nice and clean
The downside is that the app is very slow on most occasions especially the vehicle control features. The app goes in a long loading loop frequently. There are some bugs related to incorrect data too
- the speed , fuel average , distance are wrong for many trips.
- the low beam on status is shown when the lamps are clearly off
- the car shows unlocked when in reality it’s locked.
Feature Suggestions
- break down trips into smaller sub trips when there is a break in between. Right now it clubs a lot of trips in a single day into one trip.
- in the live tracker allow the option to align the map to north , right now it aligns by vehicle direction only. Aligning the map north allows to get a familiar view of the map which makes its easier and quicker to understand where the vehicle really is
The downside is that the app is very slow on most occasions especially the vehicle control features. The app goes in a long loading loop frequently. There are some bugs related to incorrect data too
- the speed , fuel average , distance are wrong for many trips.
- the low beam on status is shown when the lamps are clearly off
- the car shows unlocked when in reality it’s locked.
Feature Suggestions
- break down trips into smaller sub trips when there is a break in between. Right now it clubs a lot of trips in a single day into one trip.
- in the live tracker allow the option to align the map to north , right now it aligns by vehicle direction only. Aligning the map north allows to get a familiar view of the map which makes its easier and quicker to understand where the vehicle really is
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Response from developer
Hi, allow us to address your concern. Please share your contact details at customercare@mahindra.com for us to connect with you
Thanks Anand MAHINDRA : true Indian revolutionary in automobile: Proud to say I’m using Indian.
Just brought home the White Scorpio N, and it truly lives up to its name—the Big Daddy of SUVs! From its commanding road presence to the refined interiors and powerful performance, every drive feels premium and full of confidence.
The AdrenoX app takes it to the next level with smart connectivity, remote controls, and personalized features that make the experience seamless and futuristic.
A big salute to Shri Anand Mahindra for giving India a world-class SUV that blends power, technology, and luxury while keeping it proudly Indian. Driving the Scorpio N is not just about owning an SUV—it’s about owning a piece of Indian excellence. 🇮🇳✨
The AdrenoX app takes it to the next level with smart connectivity, remote controls, and personalized features that make the experience seamless and futuristic.
A big salute to Shri Anand Mahindra for giving India a world-class SUV that blends power, technology, and luxury while keeping it proudly Indian. Driving the Scorpio N is not just about owning an SUV—it’s about owning a piece of Indian excellence. 🇮🇳✨
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ISSUES I AM FACING AS A USER
I am facing an issue with this application, I have XUV 400 which is an electric vehicle, and whenever my vehicle is fully charged, and i drive it. I get spammed with a 100 or 200 notifications saying your vehicle remote charging stopped. Every time I charge it, I get fed up but the notifications, please fix this issue and also the remote function of turning on the AC isn’t actually working even if it is being shown in the remote control section!
Hoping to see you fix these issues ASAP! and can you let me know if there is any way to connect your car to remotely control it faster? It takes like a min or so in connecting which is very annoying.
Hoping to see you fix these issues ASAP! and can you let me know if there is any way to connect your car to remotely control it faster? It takes like a min or so in connecting which is very annoying.
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Response from developer
Hi, we are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.
App launch delay and crash
Hello Dev team, I am using this app since August 23. This app is very slow while connecting to the control console to use some function e.g lock/unlock(mostly I am using this feature only) and sometimes it’s not responding also. There are many times when I have tried(in all conditions e.g good wifi, mobile data )to open app but it got crash and sometimes app goes to login prompt again again. Please look into it and try to solve these bugs. And this app is not at all open in single time, I need to close the app and open it again then only it will start loading all the data.
One of the worst car app experience. Maruti app is better then this.
One of the worst car app experience. Maruti app is better then this.
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Response from developer
We are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.
Most worst application related to car connect
I have never seen this type of Application which is worst while connecting
It will never connect properly and the data that it is showing is completely wrong
If we try to do any remote operations it will will take almost 15 to 20min to connect
My recommendation is not to renew this after subscription expires
Mahendra is cheating their customers by showing some thing which is not at all tested from their end and simply releasing, they will get money-and simply and by end of the day customers used to suffer and also customer service is also same they will never try to resolve our complaints simply they will tell you will receive a call in 24hrs, even it is 240 hrs we don’t receive any call
It will never connect properly and the data that it is showing is completely wrong
If we try to do any remote operations it will will take almost 15 to 20min to connect
My recommendation is not to renew this after subscription expires
Mahendra is cheating their customers by showing some thing which is not at all tested from their end and simply releasing, they will get money-and simply and by end of the day customers used to suffer and also customer service is also same they will never try to resolve our complaints simply they will tell you will receive a call in 24hrs, even it is 240 hrs we don’t receive any call
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Adrenox connect for XUV 7OO
I recently purchased the Mahindra 7OO, and while I was excited about the features,I have encountered significant issues with the accompanying app. 1.
Incorrect Vehicle Status: The app frequently shows that my car is still running even when it's parked. This is not only misleading but raises concerns about the vehicle's safety and status.
2.Lack of Updates**: It seems like Mahindra needs to prioritize fixing these bugs. Relying on an app that fails to provide accurate information is unacceptable, especially when it comes to locating your vehicle. I urge Mahindra to address these issues as a priority. A reliable app is crucial for the overall ownership experience, and without it, I feel uneasy about using my vehicle. Please update the application and resolve these critical issues soon!
Incorrect Vehicle Status: The app frequently shows that my car is still running even when it's parked. This is not only misleading but raises concerns about the vehicle's safety and status.
2.Lack of Updates**: It seems like Mahindra needs to prioritize fixing these bugs. Relying on an app that fails to provide accurate information is unacceptable, especially when it comes to locating your vehicle. I urge Mahindra to address these issues as a priority. A reliable app is crucial for the overall ownership experience, and without it, I feel uneasy about using my vehicle. Please update the application and resolve these critical issues soon!
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After changing the password, new password not working
I lost connectivity to my scorpion through adrenox, after trying few times it asked for the password, I lost password, tried forgot password, changed password, after supplying new password, it was showing incorrect password, after try forgot password, it was throwing error try next day, this login mechanism is very much immature. Also observed it was very slow connection when it was working. Hope Mahindra will fix password related problems sooner. I dint expect this kind of inconvenience from Mahindra. Similar issues reported a year back still the issues are not fixed.
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Worst Car Connect Application
My adrenox app is stuck since renewal of subscription. I’ve renewed my subscription of my XUV700 AX7L MH47BE0360 on 11th May 2024 I Cannot access my remote function from my cellphone device as my Adrenox app is stuck it’s not even showing the updated status of my Vehicle after renewing the subscription Even the Infotainment system has connection issues Most of the times Alexa doesn’t work properly I think if Team Mahindra should really focus on quality and reliability of the features they offer Whats use of making a tech loaded vehicle if your costumers cannot use it. Facing such kind of problems after spending such heavy price and buying flagship product by Mahindra What a let-down! Even when this application was working in my device App takes very eternity to connect to vehicle And most of the times doesn't even connect to access the remote functions. This kind of problems are not expected I as customer had high hope from Mahindra. Heartily Disappointed.
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Response from developer
We are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.
### Review for Mahindra 3XO
I recently purchased the Mahindra 3XO, and while I was excited about the features, I have encountered significant issues with the accompanying app. 1. **Incorrect Vehicle Status**: The app frequently shows that my car is still running even when it’s parked. This is not only misleading but raises concerns about the vehicle's safety and status. 2. **Location Accuracy**: The vehicle's location displayed on the app is often incorrect, especially when the car is stationary. Today, on August 25, 2025, the app still reflects a status from August 19, 2024. This discrepancy is alarming and could pose serious problems in case of an emergency. 3. **Lack of Updates**: It seems like Mahindra needs to prioritize fixing these bugs. Relying on an app that fails to provide accurate information is unacceptable, especially when it comes to locating your vehicle. I urge Mahindra to address these issues as a priority. A reliable app is crucial for the overall ownership experience, and without it, I feel uneasy about using my vehicle. Please update the application and resolve these critical issues soon!
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Response from developer
We are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.
Par Excellence service
I recently had the pleasure of purchasing the Mahindra XUV 700, and I couldn't be more satisfied with my experience. From start to finish, Mahindra provided exceptional service that truly exceeded my expectations.
First and foremost, the XUV 700 itself is an outstanding vehicle. The design is sleek and modern, combining style with functionality. The interior is spacious and comfortable, equipped with the latest technology and features that make every drive a joy. The performance is top-notch, offering a smooth and powerful ride that handles beautifully on all types of terrain.
What made the experience even better was the excellent customer service provided by the Mahindra team. From the moment I walked into the showroom, I was greeted warmly and given detailed information about the car. The staff was knowledgeable, patient, and attentive to all my questions and concerns. They guided me through the entire purchasing process seamlessly, making sure I felt confident and informed every step of the way.
Furthermore, the after-sales service has been equally impressive. The team has been prompt and professional in addressing any follow-up queries and ensuring that my car continues to perform at its best.
In summary, the Mahindra XUV 700 is a fantastic car, and the customer service provided by Mahindra is truly exemplary. I highly recommend both the vehicle and the brand to anyone in the market for a new car. Thank you, Mahindra, for a wonderful experience!
Best Regards,
John Nair
First and foremost, the XUV 700 itself is an outstanding vehicle. The design is sleek and modern, combining style with functionality. The interior is spacious and comfortable, equipped with the latest technology and features that make every drive a joy. The performance is top-notch, offering a smooth and powerful ride that handles beautifully on all types of terrain.
What made the experience even better was the excellent customer service provided by the Mahindra team. From the moment I walked into the showroom, I was greeted warmly and given detailed information about the car. The staff was knowledgeable, patient, and attentive to all my questions and concerns. They guided me through the entire purchasing process seamlessly, making sure I felt confident and informed every step of the way.
Furthermore, the after-sales service has been equally impressive. The team has been prompt and professional in addressing any follow-up queries and ensuring that my car continues to perform at its best.
In summary, the Mahindra XUV 700 is a fantastic car, and the customer service provided by Mahindra is truly exemplary. I highly recommend both the vehicle and the brand to anyone in the market for a new car. Thank you, Mahindra, for a wonderful experience!
Best Regards,
John Nair
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Futuristic#
One of the best experience, my personal suggestion & seek support for the both app is sometimes very slow responding though major time it works well but not quick
I have a issue with the AWD function mostly it has some JERKS while driving specifically on low speed like bump, turning or circles and service center guys have no clue for the same hope you will resolve it at your end.
At the end it’s one of the best vehicle in its range and driving is best in all way, only in service area need to improve.
Thank you
I have a issue with the AWD function mostly it has some JERKS while driving specifically on low speed like bump, turning or circles and service center guys have no clue for the same hope you will resolve it at your end.
At the end it’s one of the best vehicle in its range and driving is best in all way, only in service area need to improve.
Thank you
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My journey to Dharamshala
My XuV700 experience on a journey to Dharmshala. As we ascended into the hills, the engine's deep hum filled the air, accompanied by the distracting sound of glass rattling, diverting the driver's attention. Despite expectations, the auto lights proved insufficient, requiring constant manual adjustments in darkness. However, the rear seats provided comfort, minimizing fatigue, yet with limited boot space when all seven seats were occupied. Additionally, it's worth noting that it is a petrol guzzler, delivering an average of only 10 kilometers per liter, which was disappointing. Throughout the journey, one eye was always on the petrol meter, adding to the concern about fuel consumption.
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Response from developer
Hi, we are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.
Fuel Diary needs improvement
As it is, the fuel diary is a glorified summation logic that simply adds the total fuel cost for a given time interval. This is hardy what one wants. Rather, we would like to know high level metrics like overall cost per km, overall mileage. These metrics should also be provided at each fueling event level. Once a refueling event occurs, conclude the final odo reading for the previous fueling event and calculate these metrics, overall and at a event level. You already have the data, the app has the potential to be the one stop app for all our needs, but this.
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Worst ever and super frustrating disappointing experience of Scorpio N Petrol
On 14th May 2023 We have bought Scorpio N petrol automatic from Sagan Autowings Pune.
On the very same day of delivery we found that vehicle was having lots of scratches and paint cuts on its doors and body .
It’s music System was not functional properly , when we enquired about it , we were told that latest update is awaited from Mahindra and Mahindra .
After informing them that we will go to Consumer forum they did lot of touch work , painting polishing and delivered the car to us.
Now last week again music system was not working so they took my car again under the name of first service due and got it fixed.
Today to my biggest surprise one nightmare happened when I tried opening the car ,it was not opening with its remote keys , when we tried opening with physical key , vehicle did not open , I tried their Adrenox App but it is non responsive as if Vehicle has given up its soul to restart.
We have lodged complaint through RSA and awaiting the help . Feels very helpless of taking the car and having faced so
Many issues in one month time only .
It’s most pathetic experience .. definitely not expected from Mahindras.
I am definitely going for Consumer forum case.
On the very same day of delivery we found that vehicle was having lots of scratches and paint cuts on its doors and body .
It’s music System was not functional properly , when we enquired about it , we were told that latest update is awaited from Mahindra and Mahindra .
After informing them that we will go to Consumer forum they did lot of touch work , painting polishing and delivered the car to us.
Now last week again music system was not working so they took my car again under the name of first service due and got it fixed.
Today to my biggest surprise one nightmare happened when I tried opening the car ,it was not opening with its remote keys , when we tried opening with physical key , vehicle did not open , I tried their Adrenox App but it is non responsive as if Vehicle has given up its soul to restart.
We have lodged complaint through RSA and awaiting the help . Feels very helpless of taking the car and having faced so
Many issues in one month time only .
It’s most pathetic experience .. definitely not expected from Mahindras.
I am definitely going for Consumer forum case.
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Response from developer
Hi Mahesh, we are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.
Fuel log issue
It has been 10 months now. I am facing an issue with the Fuel log feature. Initially soon as fuel is filled, a line to fill details used to appear. Unfortunately it does not come always. The design is such that when sensor senses the filling of fuel, the app shows a notification. Since this did not work I have asked the technicians in the showroom to inform the app dev team to introduce a add button to manually enter details and not wait for the notification. To me this is a good feature as user can enter the details by himself instead of waiting for the sensor notification. Please check for the feasibility and try to get this feature implemented. Thanks
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Not very good even after > 1 year of launch
The idea behind implementation is good but sadly even after more than 1 year it’s still has bugs
1. When car is remotely started and it shuts down after 10mins you get a wrong notification that engine start command unsuccessful whereas it should be ‘engine stopped’… such an blatant obvious bug which the developers have refused to fix.
2. The remote commands while initiating are hit or miss even if the Vodafone signal is full. Time to initiate is long could be understood if it works every time but it doesn’t. You have to again open app and try again. Developers could have easily built a timer/wait time which shows that now the car is ready to take commands instead of just a never ending blue bar .
3. This service is not free post 1yr/2yr of purchase ..: so the customers demand of basic features as advertised getting it right.
If we are paying we should get like it’s advertised.
Bugs on initial launch are understood but after more than a year of launch … not acceptable anymore
1. When car is remotely started and it shuts down after 10mins you get a wrong notification that engine start command unsuccessful whereas it should be ‘engine stopped’… such an blatant obvious bug which the developers have refused to fix.
2. The remote commands while initiating are hit or miss even if the Vodafone signal is full. Time to initiate is long could be understood if it works every time but it doesn’t. You have to again open app and try again. Developers could have easily built a timer/wait time which shows that now the car is ready to take commands instead of just a never ending blue bar .
3. This service is not free post 1yr/2yr of purchase ..: so the customers demand of basic features as advertised getting it right.
If we are paying we should get like it’s advertised.
Bugs on initial launch are understood but after more than a year of launch … not acceptable anymore
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Response from developer
Hi, allow us to address your concern. Please share your contact details at customercare@mahindra.com for us to connect with you.
App need many improvements
My observations:
- app takes lot of time to launch. Sometimes it doesn’t launch then I have to forcefully close the app and restart again. This is happening frequently.
- When I see the vehicle status, it shows wrong information. With sample, currently the vehicle status is showing doors open, lights on and it also says that data is updated as on yesterday. So it is not providing information in real time.
- There are delays in getting the notification. Like when I start the vehicle, I get the notification on mobile after a minute or so that vehicle has started.
- not sure if the problem is only with iOS because I’m using this app on iPhone.
- Enabling device for vehicle controls. Also take lot of time to launch.
- So, basically, the performance of the app is not up to the mark and needs lot of improvements.
- app takes lot of time to launch. Sometimes it doesn’t launch then I have to forcefully close the app and restart again. This is happening frequently.
- When I see the vehicle status, it shows wrong information. With sample, currently the vehicle status is showing doors open, lights on and it also says that data is updated as on yesterday. So it is not providing information in real time.
- There are delays in getting the notification. Like when I start the vehicle, I get the notification on mobile after a minute or so that vehicle has started.
- not sure if the problem is only with iOS because I’m using this app on iPhone.
- Enabling device for vehicle controls. Also take lot of time to launch.
- So, basically, the performance of the app is not up to the mark and needs lot of improvements.
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App is very slow Internet never work
The downside is that the app is very slow on most occasions especially the vehicle control features. The app goes in a long loading loop frequently. There are some bugs related to incorrect data too
the speed, fuel average, distance are wrong for many trips.
the low beam on status is shown when the lamps are clearly off
the car shows unlocked when in reality it's locked.
the speed, fuel average, distance are wrong for many trips.
the low beam on status is shown when the lamps are clearly off
the car shows unlocked when in reality it's locked.
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Response from developer
Hi, we are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.
Air conditioner on starting
I have 02 issues with the applications
1. When we remotely turn the car ON it automatically switch the AC on. We are in north where winters are very cold. We need to warm up the car in morning a bit to save on engine cold running condition and same time need to heat the car up. I want to turn on My car before leaving home to parking as it took me 02 mins to reach parking and I want to give the engine a warmup cycle before I start drive. But as I put the remote start it turns on the AC which put additional AC load on engine before it gets warm up. As automotive theory the engine has to warm up a bit before putting any load. So developer should address the problem which are engineering requirement. Moreover if someone want a cool car he may turn the AC on using the same application.
2. When i remotely turn the car ON. And after reaching at the car and clicking unlock switch off the engine. Why to crank multiple times if we alt ready started the engine.
1. When we remotely turn the car ON it automatically switch the AC on. We are in north where winters are very cold. We need to warm up the car in morning a bit to save on engine cold running condition and same time need to heat the car up. I want to turn on My car before leaving home to parking as it took me 02 mins to reach parking and I want to give the engine a warmup cycle before I start drive. But as I put the remote start it turns on the AC which put additional AC load on engine before it gets warm up. As automotive theory the engine has to warm up a bit before putting any load. So developer should address the problem which are engineering requirement. Moreover if someone want a cool car he may turn the AC on using the same application.
2. When i remotely turn the car ON. And after reaching at the car and clicking unlock switch off the engine. Why to crank multiple times if we alt ready started the engine.
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Response from developer
Hi, we are here to assist you. Please share your contact details at customercare@mahindra.com for us to connect with you and understand your feedback.