A nightmare to sign in
There seems to be an issue where the app will automatically log you out and it is a nightmare trying to login back in. The login and password can be reset multiple times and still not work despite being correct. If you try more than thrice it kicks you out. In the year and a half I’ve had this it has not been fixed.
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signing out
this app is constantly signing me out. i have to force close and then open it again
Signing me out
Won’t let me login to the app. I’ve tried trying to start a new account, forgot password and it won’t work. Worked great until this update and hope the 1 star will help them see and fix the bug
Broken
Slow, doesn’t have HomeKit or Matter
Hot garbage - rarely works
Moved into an apartment building that uses this. Whatever your name is IOTAS or ADT, this whole system is complete trash. Barely works half the time for the last two years I’ve had this thing. For a commercial “smart” home hub + app combo, the building management would’ve been better off using something like Hubitat or an Apple TV as a smart home hub, for what I’d imagine to be less money to implement than this piece of e-waste.
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App does not work
For some reason my app worked for a semester and then over break, SOMETHING must have happened cause the app crashes every time I open it. I’m sick right now and I can’t move to turn off my lights and I have a 9:30 tomorrow. I’m kinda upset.
Useless "smart" home technology
My apartment complex forces me to use this useless smart home/hub set up. App crashes constantly. Half of the time the commands you do on the app. Don’t actually get transferred over to your devices. Hub is off-line almost more often than it is online. Customer service for this app is extremely slow and it can take around three weeks to have your problem resolved after you first contact them. this app is absolutely not worth the headache, but my apartment complex charges us a technology fee and forces us to use this. If it was up to me, I would never use this product.
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Always crashing
After a few days of using the app I have to reinstall ist because it crashes instantly after opening it
Bad
This app keep crashing. I have to uninstall and reinstall all the time
Useless
I hate this app. I’ve had other apps for keyless entry, and being able to regulate AC and they worked much better. This app almost never allows me to unlock my home from my phone and hasn’t allowed me to change my AC in a long time. Now it won’t even open all the way into the app. It’s literally always something with this app. At this point I’d much rather have a physical key, and physically get up to adjust the AC.
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Crashes
Since the last update the app immediately closes when I try to open.
Usually works, but could be much better
The app has an annoying sign out behavior where if you open the app, but don’t interact with it for a period of time, it signs you out. The only way to regain access is to force quit the app switcher or input login credentials. This seems like unintended behavior.
The app also does not support locking or unlocking doors With Siri or shortcuts. Given that scene currently already integrate with Siri and Shortcuts, it doesn’t seem that hard to extend it to include door locks.
The app also does not support locking or unlocking doors With Siri or shortcuts. Given that scene currently already integrate with Siri and Shortcuts, it doesn’t seem that hard to extend it to include door locks.
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Horrible app
Most of the time this app does not communicate with your devices so your task is not completed. Crashes constantly. Setting schedules for your smart thermostat is such a headache. The user interface is not intelligent whatsoever. I only use this app because I have no other choices since my apartment has this built into it. If it was up to me, I would 100% never use a hub system like this for smart home device devices.
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New bug fix…. App no longer works.
The app worked fine before an update a day ago. Now it just closes as soon as you open the app.
Bad app
This app is very inconsistent in working the lights, I can’t login as it just circles and circle, why is this happening monthly
Garbage
We’ve been living in a “smart home” building for 4 years. The only option inside our condo is to have iotas. It is a nightmare. It hasn’t worked correctly since day one. Constant connectivity issues. I know of three separate occasions that an iotas professional had to come out to our building to troubleshoot issues that affected everyone. You will be happy to pass on using this system.
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Update killed entire network
The most recent update killed the entire smart home network in my apartment. Unable to get it back and running now
Broken
None of my stuff works anymore. A lot of people in my apartment building have been complaining too.
Stopped working
Was working for the past 6 months and now completely non functional. Tried re-downloading and resetting the app
Easily hackable
Be careful
