Awful
Very difficult to use. Limited functionality. Very time consuming to access and to get recordings. Cannot recommend at all
펌웨어업데이트 안됨
펌웨어 업데이트 하다가 계속 22%에서 오류로 팅김..4-5번 하다가 포기 ㅠㅜ
ライブビュー復活
今回のアップデートで走行中のライブビューが復活しました。
前バージョンで走行中にライブビューが見られなくなり最悪のバージョンアップと諦めていましたが今回復活しました。
改善を望む多くの声が届いたのかどうかは不明ですが今回は◎です。
前バージョンで走行中にライブビューが見られなくなり最悪のバージョンアップと諦めていましたが今回復活しました。
改善を望む多くの声が届いたのかどうかは不明ですが今回は◎です。
Worst software ever!
Shame on BMW to even promote this. Absolutely rubbish. Only can be used with BMW WiFi so CarPlay has to be deactivated. Takes forever to look at any stored images. Firmware update impossible . Constant crashes trying to update. Should have saved my money and bought another dash cam with software that actually works. Avoid like the plague
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Useless on iPhone
The app is useless on iPhone because somehow you have to turn off your Car Play and than you can connect with your phone. However, even when car play is turned off, still you cannot connect with the video recording! Useless device and useless app if you have iPhone!!!
앱 개발자들은 본인들이 직접 써보면서 업데이트 하는거죠?
뭐 업데이트 해야된다고 하면 튕기고 뭐해서 안된다 연결이 안된다. 아무것도 아닌걸로 시간 다 잡아먹고 결국 업데이트도 못함
Clunky
I expected far more from the BMW Advanced Car Eye system given the premium price tag.
One of the biggest frustrations is that you have to disconnect Apple CarPlay every time you want to watch or access videos from the camera, which feels completely unnecessary and inconvenient in 2026.
The firmware updates are also poorly implemented. After every update, the camera’s sound alerts are disabled and I have to reconnect via Bluetooth, re-pair the device, and manually turn the alert volume back up again. This happens every single time and quickly becomes irritating.
Another recurring issue is the voice recording feature, which seems to switch itself on and off without any input. This makes it difficult to trust that the system is working as intended.
For a camera system that costs this much and carries the BMW name, I expected a far more polished, reliable, and user-friendly experience. The hardware may be decent, but the software and app let the whole package down
One of the biggest frustrations is that you have to disconnect Apple CarPlay every time you want to watch or access videos from the camera, which feels completely unnecessary and inconvenient in 2026.
The firmware updates are also poorly implemented. After every update, the camera’s sound alerts are disabled and I have to reconnect via Bluetooth, re-pair the device, and manually turn the alert volume back up again. This happens every single time and quickly becomes irritating.
Another recurring issue is the voice recording feature, which seems to switch itself on and off without any input. This makes it difficult to trust that the system is working as intended.
For a camera system that costs this much and carries the BMW name, I expected a far more polished, reliable, and user-friendly experience. The hardware may be decent, but the software and app let the whole package down
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펌웨어 업데이트 안되시는 분들
설정 들어가셔서 주파수 5에서 2.4로 바꾸셔서 업데이트 진행해보세요
アップデートが改悪に
デフォルトだった走行中のライブビューが見られなくなった。
アップデートしない方が良い。
アップデートしない方が良い。
펌웨어 업데이트 좀 해라!!!
저번 펌웨어 이후 버그나서 주행화면 안나오는거 언제꺼지 방치할거냐! 애지가히 해라 진짜
Плохое приложение
Приложение очень долгое, долго грузит вкладки, постоянно просит подключиться дополнительно по wifi, а carplay ему всегда мешает, без отключения телефона от carplay ничего не посмотрите..(
Not worth the purchase
Having just paid £615 for the advanced 3.1 I wish I’d read the reviews of the software on here beforehand. It’s nothing short of shocking and a real disappointment from BMW! All of the previous reviews are correct: have to disconnect CarPlay, have to keep reconnecting the Bluetooth, firmware update gets to 99% then crashes. When you can manage to pull up a video the picture quality is really good, such a shame it’s not the complete package!!
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Good camera, useless app
Update March 2026. V1.1.1:
Still loses volume on beep and voice.
Still randomly turns audio on and off.
But, now any downloaded video files run at warp speed when you play them back in the app! Journey at 30mph looks like I’m Lando Norris.
Update November 2025: Latest software and firmware updated. Still the same random voice recording on and off, still the volumes go back to zero each time you get in the car. Another * gone
Update July 2024: Updated with the latest firmware. Reset the volume & voice again. Low and behold, next time I get in the car all the volumes at zero again. BMW, seriously, sort this out!!!! You lose another * for taking so long to fix this.
Had the ACE 3.0 front camera fitted to my 22 plate 5 series as a replacement for the Surround Camera/Drive Recorder option which was deleted from my build due to chip shortages. On the surface, being hardwired, it’s always ready and the image quality seems good. Stick a 128GB Samsung Pro microSD in (suited for dashcams and CCTV) and good to go. However, still, after several updates and over 12 months, 2 problems remain: - Set the volumes on the app, for the beeps and voice replies, and it’s fine for a while, then randomly turns itself back to silent again. - The car has integrated Apple CarPlay and yet you have to faff about disconnecting CarPlay before you can connect the app to the dashcam. Really?? Surely this can be improved? Ideally, there would be the App in CarPlay, where you could use the big display on CarPlay to access the camera.
Still loses volume on beep and voice.
Still randomly turns audio on and off.
But, now any downloaded video files run at warp speed when you play them back in the app! Journey at 30mph looks like I’m Lando Norris.
Update November 2025: Latest software and firmware updated. Still the same random voice recording on and off, still the volumes go back to zero each time you get in the car. Another * gone
Update July 2024: Updated with the latest firmware. Reset the volume & voice again. Low and behold, next time I get in the car all the volumes at zero again. BMW, seriously, sort this out!!!! You lose another * for taking so long to fix this.
Had the ACE 3.0 front camera fitted to my 22 plate 5 series as a replacement for the Surround Camera/Drive Recorder option which was deleted from my build due to chip shortages. On the surface, being hardwired, it’s always ready and the image quality seems good. Stick a 128GB Samsung Pro microSD in (suited for dashcams and CCTV) and good to go. However, still, after several updates and over 12 months, 2 problems remain: - Set the volumes on the app, for the beeps and voice replies, and it’s fine for a while, then randomly turns itself back to silent again. - The car has integrated Apple CarPlay and yet you have to faff about disconnecting CarPlay before you can connect the app to the dashcam. Really?? Surely this can be improved? Ideally, there would be the App in CarPlay, where you could use the big display on CarPlay to access the camera.
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肝心な時に使えない！
後方画像が録画されてなく保険会社に提出出来なかった。
Режим парковки
Здравствуйте, добавьте через По возможность голосом активировать/деактивировать режим парковки, или чтобы через удержание какой то из кнопок можно было включить или выключить, было бы намного удобнее
동영상 전송이 한번에 된 적이 없음
이걸 앱이라고 만든건가 동영상 전송이 한 번에 된 적이 없다 심지어 2-3번 해도 전송중 블랙박스가 뻗는 경우가 허다함 망치로 블박 뿌시고 싶음
Camera firmware 1.29.00 breaks key functionality
The app was working well until I upgraded two Ace 3.0 Pro cameras to firmware rev 1.29.00. Since then, the app shows a black screen in “live” mode, and it is no longer possible to preview or download video in the app.
アップデートで不便に
アプリを最新のバージョンへアップデートしてACE側のファームウェアを更新するとProの場合ライブビューが廃止されます。
走行中の映像が出ないのでかなり不便です。
ユーザー目線で考えられていないのが残念です。
開発陣はきっと自社製品を使っていないのでしょう。
高額な商品を販売しているのだから、もっとユーザーの目線に立って考えるべきです。
走行中の映像が出ないのでかなり不便です。
ユーザー目線で考えられていないのが残念です。
開発陣はきっと自社製品を使っていないのでしょう。
高額な商品を販売しているのだから、もっとユーザーの目線に立って考えるべきです。
Бесполезно
При подключении требует обновление каждый раз, когда начинаешь обновлять, приложение вырубается и так по кругу. Приложение бессмысленное
Really poor for BMW
I was going to give this app 2 stars but it’s not even worth that! Really poor from BMW and I certainly expected better when I purchased this device for my X3. The app never connects to my iPhone it constantly tells me I’m connected to car play even when I 100% am not. It’s dreadful it’s inconvenient it’s rubbish!
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