Also locked out
App continues to not open on an iPhone. Come on Roland get this fixed. Or be honest and tell us you have quit working on it.
It just doesn’t start
It used to work before. Now it is stuck on the first screen. Surprisingly disappointing for Roland. I used to trust this company
Response from developer
Your feedback is very much appreciated and I'll make a note of it for you and pass it along.
Can’t get pass opening page
It used to work fine now it won’t go pass home page on any my devices
Response from developer
Sorry to hear you are dissapointed with the app and thank you for leaving a review. Please feel free to reach out through our customer support portal and we will gladly assist you further. https://www.roland.com/cloud/contact-us/
Why have an app that won’t work at all
Unable to get past the Roland logo.
Response from developer
Sorry to hear you are dissapointed with the app and thank you for leaving a review. Please feel free to reach out through our customer support portal and we will gladly assist you further. https://www.roland.com/cloud/contact-us/
Latest iOS version (apparently) breaks this app
As others have also noted, the app hangs at launch on the Roland screen. The responses that have been given to others have not resulted in any improvement to the app’s performance and functionality. Be extremely wary of purchasing the handsomely priced product for which this app is the companion. Instead try a competitor. Roland clearly wants you to.
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Response from developer
Thank you for this feedback. We will be looking into this further and sorry to hear you are having this issue.
Locked out
I am unable to open the Phone mini app. All I get is a screen with the words Rowland. And that’s all I keep reloading the app, but always get the same result. I’m very disappointed because I’m unable to play with my band. Because I can’t access the app. Do you have any suggestions? Thank you.
Response from developer
I’m sorry to hear you’re having trouble. Thank you for leaving a review. Please don’t hesitate to reach out to our customer support portal; we’d be happy to assist you further. https://www.roland.com/cloud/contact-us/
I have an Idea!
Yes this has 12 custom fingerings. However, I got this expecting to play it like a clarinet. So in my mind the “transpose” buttons do not function. When I create custom fingerings that make perfect sense to me as a clarinet player and want to play a sharp G it plays a different note entirely like very different. That is because this instrument was designed for people who have never seen a woodwind in their lives. The sharp button is not actually a sharp button it does not take the note you play and make it sharp. Same with the flat button. This becomes extremely apparent when you see the default fingerings. However, there is a super easy fix just make it so I can have 36 custom fingerings in the actual app and create a way to change the transpose keys into acting like any regular key. That would literally make everyone happy. I also noticed that the play along feature does only show default fingerings it would just be a cool quality of life improvement if that could also be custom. Honestly, besides the fact that it is confusing and basically impossible to play sharps and flats (with custom keys and clarinet logic) at the moment, this is still one of the best gifts I ever got and I am so thankful to use it and this amazing app. But seriously I’d like to see an update that adds the features I recommended.
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Response from developer
Thank you for the thoughtful review! it's great feedback and I'll gladly pass not along for you.
Its a little lame.
For a complete beginner I dont hate on this app as much as others. I mean, it’s the cheapest product like this that they have. I wanted more songs. I need more practice. They only give you 11, which is lame. In general, the app is light on just about everything but I was happy just to have what they gave. I think the product it’s been out for a long time, but obviously not doing support for it much but I think the product and the app. Are pretty cool pair.
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Response from developer
I truly appreciate all the feedback you’ve provided. Thank you for taking the time to leave a review.
Great looking app
This app looks great but the only problem is it won’t let me connect my Roland ae-01 to it, tried different ways to connect with no result so app is a waist of time
Great app
Works fine fine for me fantastic sounds and easy to use no problems I sound like a pro thank you very much.
Very mad 😡
When I’m playing the aerophone with the app it is making a squeaky noise which sounds very off.
Disappointed!!!!
Same as the other fellow above... first thing I’ve tried was playing along with a song from my library on iPhone X.
All songs show “This song is not compatible with the App”
Look all over the net, forums, YouTube, Rolland site... Nothing
Wrote to Rolland Support, let’s see if they reply
All songs show “This song is not compatible with the App”
Look all over the net, forums, YouTube, Rolland site... Nothing
Wrote to Rolland Support, let’s see if they reply
Needs to work
I want to make it more karaoke clean
disappointing...
Aerophone Mini is a blast to play. I love it! However this app is hugely disappointing. I have iphone xr running ios 13 and one of this app’s advertised key features just doesn’t work. Trying to play along with song from phone, playback of track audio sounds like old-time scratched and skipping record. Not even close. Support is chasing one knowledge base article after another and no seeming way to get an answer very easily.
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