Aeropost User Reviews

Aeropost
Aeropost
Aeropost International Services

Customer Experience

Positive experience45.9% of reviews
Neutral2.7% of reviews
Negative experience51.4% of reviews

~ Based on 37 written reviews from the US App Store.

What users say

Is Aeropost Safe?

Aeropost appears safe based on user ratings. AppsHunter Safety Score for Aeropost is 94/100.

This assessment is based on 1,237 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 1,237 App Store ratings for Aeropost.

Is Aeropost Legit?

Aeropost appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Aeropost is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Me

Always have trouble with payment I had to call the bank but eventually got through

Response from developer

Hello! We are truly sorry for the trouble you experienced with our payment system. We want to ensure your future transactions are seamless. Please contact us at https://bit.ly/3QnCbjH so our team can investigate this and assist you with any payment issues you may have. Thank you for your patience!

Nice App

Great

Grecia Segnini

Excelente atención

Service

Top service!

Excellent service

Excellent service! But a bit experience 😫

Response from developer

Hello Della! thank you so much for sharing your feedback with us! We’re glad to hear you had an excellent service experience. If you have any suggestions you’d like to share, please feel free to email us at social.media@aeropost.com. We’re always open to listening to our customers and taking their feedback into consideration. Thank you again for taking the time to share your experience with aeropost.

Love aeropost

Top tier fast delivery

Demoras, excusas y disculpas

Es una lástima que aeropost se haya convertido en un sinfín de disculpas, siempre culpan a alguien más de sus demoras, faltas de respuesta y responsabilidad, nunca aceptan sus errores, toca esperar o toca esperar y de malas, porque nunca dicen realmente que pasa con los envíos, porque se demoran, etc, no los recomiendo.
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Prealerta y galería de fotos

El prealerta no sirve de nada. Una ves el producto llega a Miami hay que volver a introducir toda la información como si no se hubiese hecho una pre alerta.
Cuando se abre la galería de fotos del producto en Miami no se puede cerrar la galería hay que cerrar la app y volverla a abrir

Response from developer

¡Hola! Lamentamos mucho lo ocurrido y queremos ayudarte con todo lo que necesites. Si nos compartes los detalles al correo social.media@aeropost.com, con gusto le daremos seguimiento y te asistiremos en lo que haga falta. ¡Gracias por escribirnos, quedamos atentos a tu mensaje

100% gente responsable

Muy buena atención estoy satisfecha con el servicio prestado gracias sigan así

Prealerta y galería de fotos

El prealerta no sirve de nada. Una ves el producto llega a Miami hay que volver a introducir toda la información como si no se hubiese hecho una pre alerta.
Cuando se abre la galería de fotos del producto en Miami no se puede cerrar la galería hay que cerrar la app y volverla a abrir

Response from developer

¡Hola! Lamentamos mucho lo ocurrido y queremos ayudarte con todo lo que necesites. Si nos compartes los detalles al correo social.media@aeropost.com, con gusto le daremos seguimiento y te asistiremos en lo que haga falta. ¡Gracias por escribirnos, quedamos atentos a tu mensaje

Muy práctico

Prealertar y hacer seguimiento fue mucho más fácil con esta app

Pantalla en negro iPhone 16 pro

La app abre y se queda en negro , intenté reiniciar, pero nada

Exp

Mi experiencia ha sido excelente. El soporte atiende rápido y tuve un inconveniente el cual lo solucionaron al momento
Los recomiendo!

No responden

No responden para liberar mi paquete llevo una semana hablando para que lo liberen y no responden

Pésimo servicio

Me parece un pésimo servicio porque las entregas son demasiado demoradas, incluso hasta más de dos semanas para algo que ya tienen en bodega. No me parece justo por los precios que cobran, no recomiendo usar esta plataforma

TERRIBLE COMPANY

The worse shipping company ever. They never take responsibility for anything. They take your money and you never receive the package for an unknown. The WORSE!

Response from developer

Hello, We are very sorry for the inconvenience caused, could you please provide us the information of your package to social.media@aeropost.com so we can verify your case and help you with it? We look forward to your kind reply!

This app is ridiculously stupid

Extremely buggy, doesn’t work all the time like right now as I’m making this review.

Response from developer

Hello! We are sorry for any inconvenience you have had with our app. We are continually working to improve it and make sure it meets your expectations. We appreciate your feedback and will continue to strive to provide you with the service you deserve, we are here to help!

Service

Goeie service van David en Alex

Fallo al registrarme

Ya me registré con mi correo, pero cuando ingreso (con mi cuenta existente) me pide volver a registrarme, y obvio sale que ya estoy registrada con ese correo

Prices are inaccurate

I shipped a package with them that is below the $100 customs threshold yet they are billing me $120 for the package of dome security cameras weighing just 3kg

Response from developer

Hello! In order to provide you with better assistance, we invite you to contact us through our WhatsApp: https://bit.ly/3QnCbjH or send us an email to service@aeropost.com. We will gladly validate your package information and calculated charges to provide you with the best possible clarity. Our commitment will always be to provide transparency and the best experience in your shipments. We remain at your disposal to help you with any additional questions.