Afalcon Helper
Tools & After Sales Support
0 ratings
Free
Rating summary
About
Afalcon Helper makes after-sales support easier for Afalcon Luxe customers. Submit and follow service requests, attach product photos and invoices, browse product documents, estimate air-conditioning capacity, and review service policies from one app.
When a service address needs a map point, choose it manually with Choose on Map. Afalcon Helper does not request device location permission or read the device GPS location.
The app also includes multilingual English, French, and Simplified Chinese interfaces, an optional AI troubleshooting assistant, passkey support, and optional private push notifications for service updates.
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What's New in Afalcon Helper
1.9
October 9, 2026
Meet the Appliance Buddies! • A friendly new look with cheerful illustrations and gentle animations • A tidier tab bar with clearer icons and one-line labels • Friendlier loading, empty and error screens • Pick your device type with buddy icons when you report a problem • Fixed: the AI chat message box and calculator buttons no longer hide behind the tab bar Animations switch off when Reduce Motion is on.
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