Afalcon Helper
Tools & After Sales Support
0 ratings
Free
Rating summary
About
Afalcon Helper makes after-sales support easier for Afalcon Luxe customers. Submit and follow service requests, attach product photos and invoices, browse product documents, estimate air-conditioning capacity, and review service policies from one app.
When a service address needs a map point, choose it manually with Choose on Map. Afalcon Helper does not request device location permission or read the device GPS location.
The app also includes multilingual English, French, and Simplified Chinese interfaces, an optional AI troubleshooting assistant, passkey support, and optional private push notifications for service updates.
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What's New in Afalcon Helper
1.8
October 3, 2026
A refreshed look: - New welcome screen and sign-in, with a language button in the header - A new repair request is now three simple steps, with photo grids and a map - My tickets and ticket details show a clear timeline - Tools with common error codes, a calculator and AI help - Admins: a faster ticket desk with an Awaiting reply filter and one forward panel
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