Never gets jobs
I literally never gets jobs from the moment this app was created my work went down %99, the problem is i keep an eye on the app all day long i like went super in the end of they’re list.
Affiliate
Very easy app with very simple instructions ,On time payment , friendly staff .
ABSCOD
This app is great and extremely easy to use for our office and technicians!
Great App!
I have been using the app now for several years. Once you get used to working with it, it is great! Just a learning curve but all our techs and admins use it. No complaints!
Adel jrad
I am using the app for many years and I can only say thank you to the team behind the hard work that they do to make this amazing tool available to affiliates, easy navigation, control of work orders and many more - I noticed also improvements and updates that makes the app even better
Not great.
Work orders from True Source using this app always take significantly longer to do costing their clients more money. Very buggy and frustrating to use. Use Service Channel IVR. It works much better.
Very poor design, features, and functionality
This app errors all of the time whether it’s location is off. It loses signatures etc. I have mentioned some better fixes for example the needing a signature before you can take notes is just obscure. You should be able to do all of your work take your notes and then go talk to a manager to get a signature and have all your notes in hand. I literally screenshot signatures and when the app confirms that it completed work because I hear all the time how I didn’t get a signature or something like that and I told him to refer to the pictures. It also has only 500 characters that it allows in the notes which doesn’t always even allow for proper notes especially if you’re trying to quote something that requires detail of the issue plus a bunch of parts. The App software was designed so poorly that you can’t even use the zoom feature on your camera. You literally have to open up your camera and take a picture and then upload it to the app if you want to use your zoom. I could literally go all day long.Unfortunately it’s very sad how poorly this App is made and that no one is trying to fix it or listen to my suggestions. my guess is that they don’t have a very experienced team that designed this.
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Complete waste of time! Does not work!
We get emails saying go to the app to accept a work order and there’s nothing under pending work orders.
We emailed true source back and we only get emails back Stating go to the app under pending work orders.
This goes back-and-forth to three times until they retract the work order
My opinion is this is a complete waste of time
We emailed true source back and we only get emails back Stating go to the app under pending work orders.
This goes back-and-forth to three times until they retract the work order
My opinion is this is a complete waste of time
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