Needs massive improvements
I was very excited for this african alternative to uber eats. I was massively disappointed that my food took more than 3 hours to arrive. They don’t seem to have an independent network of delivery. African food is expensive, the delivery fees are very high expensive . My order cost me $87 for 2 dishes. if we’re paying all that and can’t even have a timely delivery, it’s not worth it.
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Excellent
I’ve been dealing with their services for a very long time before COVID-19. and all I could say is inclusive positivity kind and gentle services. Customer service is a top-notch they fix every mistake before customers even notice and to me, this is the best thing ever.
Genuinely Horrible experience
Absolutely fraudulent. They delivered my $64 order to a completely wrong address I’ve never used or lived at. Then they refused to refund me, even with photo proof it wasn’t my apartment. App is buggy, possibly unsafe, and customer service is useless. I’ve only ever used one address on my account, and they still blame me for their mistake. Never using this scam again. Stick to Uber Eats or DoorDash . At least they respect their customers. DO NOT TRUST THIS APP.
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Stolen order/ no customer service
Wanted to try it for the first time. No customer service, driver stole my food. Forgot I could follow him on the map. Been at my location for “20 mins” with nowhere to be found. This app is a scam, just grab an uber and go get your food and back.
App
Their app is something else😡😡😡
