Couldn’t even sign up
Well that’s about it! I downloaded the app and the opening page asks for my email so I put it in. A message comes up saying my email isn’t recognized (duh). No option to do anything else. Guess I won’t be working with them!
Good but small issue
This is good! Really good. But I am just having a small issue nothing too serious. I have filled out everything I needed to fill out for my profile, but it is still saying that my profile is incomplete. I don’t know if it is me missing something or if something is wrong I don’t know. But over all it is good. Really recommend 👍
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Could use some updates
Unfortunately my agents aren’t getting my messages when messaging through the app. Also, unable to upload files unless on a desktop.
App is useless
Can’t login or get past the first screen😂
Personal Information is not encrypted
Even the bank, credit card, insurance, loans apps, etc., have the decency to encrypt your account numbers, tax IDs and personal ID numbers. This app literally spells out every little detail, leaving you exposed and vulnerable to hackers. You can do better than that, Syngency. Sheesh!
Response from developer
Thanks for reaching out, Ida. Please rest assured that all information on the app is encrypted in our databases, and is sent & received securely. If you have other concerns, feel free to reach out to us via email at support@syngency.com
Log in
I can’t log in
Response from developer
Sorry to hear you're experiencing an issue logging in! We'd recommend reaching out to your agent to confirm the email address associated with your account. If you need to reset your password, you can click "Forgot password?" to set a new one.
👎
I like the other one better
Can’t log in?
I can’t even log in. I have created and account. I’ve done everything correctly and redownloaded it a bunch of times it just won’t let me log in. It just says loading for ages… what is that about?
An App That Actually Does What It Says It Will.
Clean, efficient, powerful and straightforward. Excellent app. What else can I say??
Perfect
Flawless
App not working
I can’t load the app in it’s just stuck at the loading screen!!
Horrible app
I can’t even log in.
I have re-installed it 4 times.
It is also difficult to upload any files
I have re-installed it 4 times.
It is also difficult to upload any files
Response from developer
Hi there – we're happy to help with these issues. Please email support@syngency.com and we can find out why you can't login.
Poor
Doesn’t allow you to update your schedule. This needs an update because the website can be very hard to access if you don’t have a specific link to your account.
Response from developer
Hi there – please update to the latest version of the app, which allows you to add book-outs from the Schedule screen.
Can’t upload images from mobile app
There is no option I can find to upload images by mobile. And can’t even upload my profile photo. Needs a lot of update and fixing.
