Agentica MedOps

Agentica MedOps is the workforce application for emergency medical services and non-emergency medical transport companies. It puts the day's work in the hands of the people running it - in the vehicle and in the office. Accounts are issued by your employer. There is no public sign-up. The app adapts to your role. Drivers and EMTs see their runs and paperwork. Dispatchers, phone operators, supervisors and administrators see the board, incoming work and the whole team. Everyone gets the screens relevant to their job, and nothing else. FOR CREW ON THE ROAD Trips See the trips assigned to you, with pickup and drop-off details, patient requirements and special instructions. Update status as you go so dispatch always knows where the run stands. Vehicle inspections Complete start-of-shift and end-of-shift checks from the phone. Scan the vehicle QR code, work through the checklist, attach photographs of anything that needs attention, and submit. Defects reach the fleet team immediately. Patient care records Capture the information required for the run while the details are fresh, and submit it straight from the vehicle. Roster, hours and leave Check your upcoming shifts, review the hours you have worked and request leave, without calling the office. Training Read and watch the material assigned to you, and keep your certifications current. FOR DISPATCH AND OFFICE Dispatch board Follow the day's transfers as they progress, see which vehicles are moving and step in when a run needs attention. Work Finder See transport work as it is offered and accept it in the moment, so an empty return leg becomes a paid trip. Team visibility See who is on shift, who is equipped and who is reachable, from wherever you are. Multiple companies If you work across related operating companies, switch between them in the app without signing out. COMMUNICATION Push-to-talk radio Talk to dispatch and to the rest of your crew over a live channel. Hold to talk, release to listen. You join your shift's channel automatically when you come on duty, and you keep hearing traffic with the screen off. Bluetooth push-to-talk button Pair a Bluetooth PTT button and key the radio without touching the phone - clip it to your uniform and keep both hands on the wheel. The app recognises the common Zello-class buttons and can learn an unlisted one from the button itself, so a new model works without waiting for an update. In-app calling Call crew and dispatch inside the app instead of sharing personal mobile numbers. Incoming calls ring on the lock screen like an ordinary call. Available to the people your administrator gives an extension. Messaging Send and receive messages across the company, acknowledge what you have read, and snooze what can wait. Messages and radio stay inside your organisation: there is no public discovery and no way to reach anyone outside it. Notifications Get alerted when a trip is assigned to you or changes, when work is offered, and when someone needs you. LIVE LOCATION FOR DISPATCH While you are on shift, your vehicle's position is shared with dispatch so they can route work efficiently and record accurate arrival and departure times. Location sharing stops when your shift ends. SECURITY Patient information is sent over an encrypted connection and stored on your employer's own server, visible only to that company's authenticated staff. Sign-in credentials are held in the device keychain, and no patient data is left on the phone after you sign out. BUILT FOR THE ROAD Large touch targets, high-contrast screens that stay readable in daylight, and flows that work with one hand while you are moving. Transmission on the radio always releases automatically, so a microphone can never be left open in the cab. Agentica MedOps is powered by Agentica AI. Continued use of GPS running in the background can dramatically decrease battery life.