Don’t subscribe
Terrible
Horrible
Coins not added
Response from developer
We sincerely apologize for the inconvenience you've experienced with your coin purchase. It’s disappointing to hear that your issue has not been addressed promptly. Please be assured that we are looking into this matter to ensure that you receive the coins you paid for, and someone from our support team will get back to you as soon as possible. Thank you for your patience and understanding.
Literally did nothing
Tutorial not good
Response from developer
Hello, We're sorry to hear that you're having difficulty with the tutorial and the prompts in the app. We appreciate your feedback and understand how important clear guidance is when starting with new features. We are continually working to improve the user experience, and your comments will help us make this better. If you have any specific suggestions, please feel free to share them with us! Best regards.
Cannot download image
Response from developer
Hello, We're truly sorry to hear that you're having trouble downloading images after spending your credits. This sounds frustrating, and we understand how disappointing it is. Our team is looking into this issue to ensure it's resolved promptly. Thank you for your patience as we work to fix this problem. Best regards.
Doesn’t replicate the product
Not following instructions
How can I get a refund
A Very Fun App
Response from developer
Hello, We're thrilled to hear that you're enjoying HEXA and finding it beneficial for your creative projects! It's wonderful to know that our app is helping you express your artistic side. If you ever have any feedback or suggestions, please don’t hesitate to share. Thank you for your support!
Use my picture
Not good!!!
Response from developer
Hello, We're truly sorry to hear that your experience with Hexa has not lived up to your expectations. We understand your frustration regarding the coin system and the quality of some backgrounds. Your feedback is valuable, and we will take it into account as we work to improve our app. Currently, Hexa focuses on creating designs rather than video content, but we appreciate your suggestions. Please reach out to our support team if you have further concerns or if you wish to provide additional feedback. Thank you for your honesty.
Not good!!!
Coins were removed before a week
Contacted support and they are yet to return my missing coins, I’d appreciate if the process of returning the coins could be hastened up please, as I’m still perplexed as to why my coins would be removed despite terms of use showing all coins remain even after subscription ends, it makes no sense.
Do rectify this soon enough.
Paid for the 7.99 subscription and despite claiming all coins will remain even after subscription ends, I find that my coins have been removed and it’s not even up to a complete week yet. App’s not bad but this is horrible and I want my coins back.
Response from developer
We're very sorry to hear about the trouble you're experiencing with your coins. We understand how frustrating this situation is, especially since your subscription should ensure that all coins remain available. Please rest assured that we are prioritizing your issue, and our support team will follow up on it as soon as possible. Thank you for your patience as we work towards a resolution.
I would find a different product
Total Frustration
Pessimo
Response from developer
Olá, Lamentamos muito saber que você sente que o aplicativo carece de opções e que você o considera caro. Seu feedback é valioso para nós, e levaremos seus comentários em consideração enquanto nos esforçamos para melhorar nossas ofertas. Agradecemos sua contribuição e esperamos que você nos dê outra chance no futuro. Atenciosamente.
Cobro excesivo
Add stuff
Response from developer
Hello, We appreciate your feedback on the design options available in Hexa. We understand that having more variety is important to our users, and we are working on adding new design options in future updates. Your input is invaluable to us as we strive to improve the app. Thank you for sharing your thoughts!
意味わからん
Response from developer
こんにちは、アプリに対するご不満をお聞きし、誠に申し訳ありません。ご期待に沿えていないようで、ご意見をありがとうございます。私たちは、AIの理解力と機能性を向上させるために継続的に取り組んでいます。ご意見をありがとうございました。今後、より良い体験を提供できることを願っています。
