Very glitchy but found a way to make it make a real impact
The forced turn taking and conflict resolution features are very glitchy. Sometimes it takes a very long time to get a response from the mediator and she will get confused between who’s talking and lock the wrong person out.
However, we switched to using the open form couples sessions, and sometimes it takes a little bit to get a response back, but this feature works very well keeps us on task and on topic and really gets to the bottom of what we are trying to get out or what the other person is trying to get out and to the root of why these things are happening. It asked the uncomfortable questions that we haven’t asked ourselves.
The self reflection is amazing very intuitive. Very helpful. Help me discover things about myself that I couldn’t quite get to the bottom of during therapy itself.
If the glitches get worked out and they come up with an app feature to send you notifications when it’s your turn to talk I would give this a million stars out of five stars any day of the week
However, we switched to using the open form couples sessions, and sometimes it takes a little bit to get a response back, but this feature works very well keeps us on task and on topic and really gets to the bottom of what we are trying to get out or what the other person is trying to get out and to the root of why these things are happening. It asked the uncomfortable questions that we haven’t asked ourselves.
The self reflection is amazing very intuitive. Very helpful. Help me discover things about myself that I couldn’t quite get to the bottom of during therapy itself.
If the glitches get worked out and they come up with an app feature to send you notifications when it’s your turn to talk I would give this a million stars out of five stars any day of the week
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Response from developer
Thank you for such a thoughtful review, and for writing to us directly. Your feedback helped us find the bug in the conflict resolver that sometimes gave the turn to the wrong partner. It’s fixed in our next update. We’re also working on faster mediator replies when partners take turns at their own pace, and a “your turn” notification is on our list. We’re so glad the sessions, solo ones included, have been helpful for you both. We’d love for you to take another look once the update is out.
