App stops working - NO customer support! Do not buy!
The app stopped working after just a few months - (I paid for a year) and I’ve tried giving feedback in the app (which is monitored by an AI Bot that told me it would refer the issue to a human who could help and “they’d be with me in a minute.”
I waited with the app open for an hour, and finally gave up - but tried 5 more times over the next week - and still now (2 weeks later) have received no response!
I also emailed them repeatedly, and have no response.
People listen: there IS NO customer service and they clearly couldn’t care less about customer issues once they have your money. I’ll try next to see if Apple will take any action - but be warned - if you buy the app, you may be throwing your money away!
I waited with the app open for an hour, and finally gave up - but tried 5 more times over the next week - and still now (2 weeks later) have received no response!
I also emailed them repeatedly, and have no response.
People listen: there IS NO customer service and they clearly couldn’t care less about customer issues once they have your money. I’ll try next to see if Apple will take any action - but be warned - if you buy the app, you may be throwing your money away!
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Watermarked Even Though I Paid?
I am a bit disappointed that everything is watermarked now even though I paid for one week? Didn’t used to be that way. I will be going elsewhere after my weekly subscription is up. Did not used to be that way. I am so peeved. I work so hard for my money and you add watermarks to everything. That just ruins it.
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Love
I pictured the couple just like this!
Hermosos Recuerdos
Impresionante
Rip off
paid for a yearly subscription and out of nowhere I get messages that I need to purchase additional features that were included in my original app. Now the app does not work at all, 4 months before my subscription is up. The help function is useless. They told me to uninstall and redo and that didn’t work and now it says no purchase can be restored. Cannot get an actual real person to help and I’m out 4 months of premium. Shame on this developer!! I’m filing a complaint with Apple and the Better Business Bureau.
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