BE CAREFUL WITH FREE TRIAL- WILL TAKE YOUR MONEY AND DENY YOUR REFUND. APPLE WONT DO ANYTHING.
I canceled my free trial two days before it was supposed to end, yet the app canceled my access immediately and still charged me for the subscription. I only used the app on day one of the free trial and did not use the paid service at all.
I requested a refund and was only given a partial refund, even though I canceled before the trial period ended. I then disputed the remaining charge, but my dispute was denied.
I do not believe this charge is valid. I canceled within the free-trial period, immediately lost access to the service, and did not receive or use the subscription I was charged for. I am requesting that the remaining amount be refunded in full. I had to call Apple support. They even refused it with Apple support so I’ll considered the $5 as paying me a honest review from me.
I requested a refund and was only given a partial refund, even though I canceled before the trial period ended. I then disputed the remaining charge, but my dispute was denied.
I do not believe this charge is valid. I canceled within the free-trial period, immediately lost access to the service, and did not receive or use the subscription I was charged for. I am requesting that the remaining amount be refunded in full. I had to call Apple support. They even refused it with Apple support so I’ll considered the $5 as paying me a honest review from me.
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Notetaker
This app charged me 100 dollars for no reason and never gave me my money back 10/10 don’t recommend
7-23-26 still no resolution. Customer service won’t respond or assist with app issues. Stay away!!!!
Purchased lifetime option, app began to have issues and the only fix is a refund. This is a classic bait and switch, company won’t help or assist when there are issues. Now they don’t offer the lifetime membership so by refusing to help they don’t have to honor the lifetime purchase. Not able to access previous meeting notes or audio for the last six months. I have been trying for two months to resolve and no response but a refund. Totally unacceptable
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Expensive but functional
Traps you into a weekly charge. Hard to get out
??.?
It only will record fo approximately 20-30 minutes. I don’t understand that? But time you stop and restart you have missed so much.
Otherwise great app
Otherwise great app
5-21 - still no resolution. Customer service won’t respond or assist with app issues.
Purchased lifetime option, app began to have issues and the only fix is a refund. This is a classic bait and switch, company won’t help or assist when there are issues. Now they don’t offer the lifetime membership so by refusing to help they don’t have to honor the lifetime purchase. Not able to access previous meeting notes or audio for the last six months. I have been trying for two months to resolve and no response but a refund. Totally unacceptable
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Doesn’t work don’t waste your time
Records but won’t transcribe. Don’t waste your time much better free apps that work
Really fix the lifetime purchase option
Recently I already own the lifetime purchase, and I can’t get it back. Please fix it very quickly.
Fantastic tool
I usually say I know take her for everything it’s become my personal assistant. It’s fantastic smooth, and it looks amazingly professional.
never got refund
poor avoid
Response from developer
Dear user, We sincerely apologize for the frustration you experienced with app. We understand how upsetting this can be, and it's definitely not our intention to mislead users. To cancel your subscription, please follow this link: https://support.apple.com/en-us/HT202039. For a refund, you need to contact Apple Support. Reach us via support@evolly.app.
Pretty good overall
I like how it gives to show for a story or a noval really like it hope people enjoy it as much as I do (started today lol)
Customer service won’t respond or assist with app issues
Purchased lifetime option, app began to have issues and the only fix is a refund. This is a classic bait and switch, company won’t help or assist when there are issues. Now they don’t offer the lifetime membership so by refusing to help they don’t have to honor the lifetime purchase. Not able to access previous meeting notes or audio for the last six months. I have been trying for two months to resolve and no response but a refund. Totally unacceptable
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Took My Money and Ignored My Emails
I purchased a lifetime membership for AI Note Taker, and this has turned into a completely unacceptable experience. The app no longer recognizes my lifetime membership, and despite trying to restore my purchase multiple times, I still cannot access what I paid for. I’ve deleted and reinstalled the app, attempted the restore process repeatedly, and nothing has worked.
What makes this even worse is the complete lack of customer support. I have emailed the company three separate times asking for help, and not once have they responded. When a company is willing to take your money for a lifetime membership but cannot be bothered to provide basic support when something goes wrong, that raises serious concerns.
At this point, I’m left wondering whether I’ve simply been scammed out of my money. Paying customers should not have to chase down access to a product they already purchased, especially when the company offers no communication or accountability. Extremely disappointing.
What makes this even worse is the complete lack of customer support. I have emailed the company three separate times asking for help, and not once have they responded. When a company is willing to take your money for a lifetime membership but cannot be bothered to provide basic support when something goes wrong, that raises serious concerns.
At this point, I’m left wondering whether I’ve simply been scammed out of my money. Paying customers should not have to chase down access to a product they already purchased, especially when the company offers no communication or accountability. Extremely disappointing.
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What I needed ..
I waffle and with my accent the dictation is not captured correctly. But this App succinctly summarises my long waffle voice notes and even breaks it down with easy to see bold subheadings, nice and neat!
Great when it works
When it works properly it’s a good app but I have now lost two long meeting recordings as the app tried to create the transcript and notes. Not sure if I can trust the app now for critical meetings.
Life time subscription
I purchased the lifetime subscription and I’ve had this subscription for a year and now I can’t access my account. I’ve emailed and they haven’t responded back.
Lifetime Purchase Access Not Honored (titled Premium at Purchase)
Do not purchase this app.
I purchased a lifetime (non-consumable) “Premium” upgrade for this app on Jan. 15, 2025.
After later updates, the app started glitching and crashing and now no longer recognizes or restores that lifetime purchase.
The developer, Evolly, has since removed references to lifetime access on the app and now offers “Premium” as an annual subscription, even though my original purchase, also titled Premium, was a lifetime purchase, not a subscription.
I contacted the developer twice via email for support, but my lifetime access was not restored. I also contacted Apple Support (whom the developer said I had to contact for refund requests), however Apple treated the issue as a subscription renewal dispute and refused to refund me. Instead they tried to convince me to issue a chargeback on my credit card as a last resort. I did not take that option.
Summary: the developer violates Apples Guidelines (2.3.1) without repercussions and the customer is refused a refund.
I purchased a lifetime (non-consumable) “Premium” upgrade for this app on Jan. 15, 2025.
After later updates, the app started glitching and crashing and now no longer recognizes or restores that lifetime purchase.
The developer, Evolly, has since removed references to lifetime access on the app and now offers “Premium” as an annual subscription, even though my original purchase, also titled Premium, was a lifetime purchase, not a subscription.
I contacted the developer twice via email for support, but my lifetime access was not restored. I also contacted Apple Support (whom the developer said I had to contact for refund requests), however Apple treated the issue as a subscription renewal dispute and refused to refund me. Instead they tried to convince me to issue a chargeback on my credit card as a last resort. I did not take that option.
Summary: the developer violates Apples Guidelines (2.3.1) without repercussions and the customer is refused a refund.
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It worked awesome till it didn’t
I downloaded the app and had been using it for the past few weeks. Love it! Does exactly what I wanted. I even paid for a one year subscription. Then this week it quit working. Every time I click on the app, it looks like it’s going to open but then shuts down right away. It’s up to date. I’ve tried rebooting my iPad numerous times now. It’s just not working at all. Gave it 3 stars because when it works, it works great. I’ve even contacted the developer and I’ve heard nothing from them. So disappointed.
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Not able to generate notes
The recordings were not converted to notes what the tool is suppose to do.
Response from developer
We're sorry the app is not working fine as you expected. It normally works fine but still not perfect. We're improving it. It's definitely not our intention to mislead users. You can cancel your subscription at any time. If you canceled your subscription before the free trial time ends, Apple would not charge your money. Contact Apple for a refund if you think the charge is incorrect. If you need more assistance, feel free to reach us via support@evolly.app.
Not working mo support
I just bought the app It won’t open up on my phone. Keeps turning off when I turn it on and then I tried to email them with the email that is provided for support and the email they have doesn’t go through I paid for nothing and have no support
Response from developer
We're sorry the app is not working fine as you expected. It normally works fine but still not perfect. We're improving it. It's definitely not our intention to mislead users. You can cancel your subscription at any time. If you canceled your subscription before the free trial time ends, Apple would not charge your money. Contact Apple for a refund if you think the charge is incorrect. If you need more assistance, feel free to reach us via support@evolly.app.
