Grosse arnaque
Response from developer
Bonjour ! Nous comprenons que le coût des modifications et les limites d'utilisation puissent être frustrants. Vos commentaires sont très importants pour nous et nous souhaitons vraiment que vous soyez satisfait(e). Pourriez-vous nous donner plus de détails sur votre expérience ? Avez-vous acheté un petit forfait de crédits ? N'hésitez pas à contacter notre équipe d'assistance intégrée à l'application ; elle est là pour vous aider. Merci de nous avoir fait part de vos impressions et nous espérons que vous trouverez une meilleure solution à l'avenir ! Cordialement, L'équipe d'assistance
할만한 컨텐츠 너무 없음
Response from developer
안녕하세요! 콘텐츠가 부족하다는 말씀 감사합니다. 기대하신 만큼 다양한 예시와 사용 시나리오가 충분히 제공되지 못한 점, 그리고 동양인 얼굴에 결과가 잘 맞지 않는 점은 불편하셨을 것 같아요. 가능하시면 조금 더 자세히 알려주세요. 1) 어떤 단계(얼굴 업로드, 보정 전후, 스타일 선택 등)에서 특히 만족도가 떨어졌나요? 2) 결과가 잘 안 맞았다고 느낀 주요 요소가 무엇이었을까요? (얼굴 보정, 피부 톤, 리터치, 스타일 필터 중에서 1가지만 골라주셔도 좋아요) 정보를 모아서 더 개선할 수 있도록, 가능하면 인앱 지원에 스크린샷(가능한 경우)과 함께도 남겨주세요.
Развод
Response from developer
Добрый день! Благодарим за ваш отзыв. Мы ценим ваше мнение и понимаем, что у вас возникло разочарование от приложения. Нам важно знать, что именно вас беспокоит, чтобы мы могли улучшить его. Если у вас есть конкретные предложения или идеи, пожалуйста, свяжитесь с нашей поддержкой в приложении. Мы всегда готовы помочь! Спасибо за ваше время! С уважением, Команда Поддержки
Excepcional
Response from developer
Olá! Agradecemos muito pelo seu feedback positivo e pela sua avaliação! Se você tiver algum detalhe específico que gostaria de compartilhar sobre sua experiência, adoraríamos ouvir. Sinta-se à vontade para entrar em contato com o suporte dentro do app. Sua opinião é muito importante para nós! Atenciosamente, Equipe de Suporte
Week sub charged 1 year!
Response from developer
Hi! It sounds like there was a misunderstanding regarding the subscription charge, and we truly appreciate you bringing this to our attention. We take such matters seriously and would like to help you resolve them. Kindly note that all charges are taken by Apple, however, we'd like to help you with requesting a refund from them. Please send us a message via the in-app support chat, attaching a screenshot of this comment, and we will promptly assist you! Best regards, Support Team
Great enhancer
Response from developer
Hi! We’re thrilled to know that you appreciate the detail and subtlety in your enhanced photos! Your enthusiasm motivates us to continue improving and adding more features that enhance your experience. We genuinely value your feedback and look forward to seeing how you use the app in your future projects! Best regards, Support Team
