AI Photo Generator User Reviews

Customer Experience

Positive experience16.8% of reviews
Neutral2.9% of reviews
Negative experience80.3% of reviews

~ Based on 244 written reviews from the US App Store.

What users say

Is AI Photo Generator Safe?

AI Photo Generator: FaceOff appears safe based on user ratings. AppsHunter Safety Score for AI Photo Generator is 88/100.

This assessment is based on 3,679 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.2% of ratings point to a safe experience
3.3% of ratings suggest some concerns
11.5% of ratings point to a risky experience

~ Based on 3,679 App Store ratings for AI Photo Generator.

Is AI Photo Generator Legit?

AI Photo Generator: FaceOff appears to be a legitimate app. AppsHunter Legitimacy Score for AI Photo Generator is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Paid in full

I paid for this in full for unlimited use. Now I can’t even use it. I want a refund back

No longer working on my app and I paid for a year

I gave this a great review I like this Apple Watch but I can’t use it. I can’t open it I feel like I wasted my money. I am so disappointed. I am so upset. Everything was going well. I use it for business. It does the greatest provocative photos that I need for my business and then all of a sudden nothing I’ve updated it I reinstalled it I’ve uninstall that I’ve done everything I possibly could I even tried to contact someone for help. No such luck, I just feel like I wasted all my money on this app and it’s not even working.
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This Used to Be the Best

I purchased a yearly subscription and genuinely loved how simple and user-friendly the app was. I received weekly credits and would even purchase extra credits when I needed them. Then one day, I opened the app and saw a message saying they had moved to a new platform called Clone AI. Suddenly, I was blocked from using the 200 credits I had already paid for, and I couldn’t even download the photos I had previously created.

I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.

I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.

This situation reflects poor business practices and a lack of consideration for loyal customers.
This has nothing to do with price! You blocked me from using my remaining yearly subscription! Your reply is terrible!
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Response from developer

Hi there! 😟 We’re really sorry to hear that you're unhappy with the pricing. AI technology comes with significant costs, which is why the prices reflect those expenses. We’re always working to improve the app’s quality, and we truly appreciate your feedback. If you'd like, feel free to reach out to us on Instagram @faceoff.app.ai for free credits or further assistance. Thank you for being with us, and we hope to continue improving your experience! 💫

Clone AI is awful

They changed apps to Clone AI and it has gone downhill. I paid a yearly subscription and now they got some block on the old app not allowing me to download my pictures or use my credits I paid for. This app was really good and now they are just like all the others out there so now app is no longer special. Whoever made the business decision to do this really fumbled the ball. I tried Clone AI for a week and it’s awful. I no longer trust them as a business now and don’t recommend the new app.
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This Used to Be the Best

I purchased a yearly subscription and genuinely loved how simple and user-friendly the app was. I received weekly credits and would even purchase extra credits when I needed them. Then one day, I opened the app and saw a message saying they had moved to a new platform called Clone AI. Suddenly, I was blocked from using the 200 credits I had already paid for, and I couldn’t even download the photos I had previously created.

I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.

I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.

This situation reflects poor business practices and a lack of consideration for loyal customers.
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Response from developer

Hi there! 😟 We’re really sorry to hear that you're unhappy with the pricing. AI technology comes with significant costs, which is why the prices reflect those expenses. We’re always working to improve the app’s quality, and we truly appreciate your feedback. If you'd like, feel free to reach out to us on Instagram @faceoff.app.ai for free credits or further assistance. Thank you for being with us, and we hope to continue improving your experience! 💫

Unethical Company

Bought a $80 subscription and a few days later they put up a notice this app is moving to another similar app instead. So now I paid $80 for an app they knew I wouldn’t be able to use. Also, their privacy policy is terrifying if you actually read it.

FaceOff switch to cloneAi?

No one at customer services helps to fix this problem, why is not FaceOff anymore ??? CloneAi is not having same uses !

Not free

Make the ai project im using at least 5 tries free with a hint of an ad

Garbage! Don’t waste Your Money

This app claims to make photos that look like you, but that’s not accurate at all. This app constantly tries to give me short hair that is platinum blonde. It is infuriating…. Not to mention every photo they seem to want to lean sex kitten rather than business photo…. The amount of errors are ridiculous and they have no interest in improving the app. I’ve tried to reach out to Customer Service multiple times and I’m determined that they just don’t have one….. the photos that it creates are fake and look nothing like you look into other apps!
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Cannot access my annual subscription.

I lost eight points because persistent would not generate my photos. I was still charged for them anyway😥

November 25, 2025

I have sent numerous emails to FaceOff to let them know that I can no longer access my FaceOff on my new phone. I lost my other phone, but FaceOff did not transfer over and I cannot access it any longer. However, I’ve already paid for the entire year which expires in December. I’d like to get back on FaceOff as soon as possible.
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Response from developer

Hi there! 😟 We're really sorry to hear about the issue you experienced. That sounds frustrating, and we understand how disappointing it must be. If you were charged but didn’t receive your photos, please reach out to us on Instagram @faceoff.app.ai, and we’ll be happy to assist you and offer free credits for the trouble. Thank you for your understanding, and we’re working on improving the experience! 💫

Ggg

The first time the

Arnaque

J’ai téléchargé cette application par simple curiosité et ne l’ai utilisée qu’une seule fois pour générer une image — le résultat était très décevant. À peine dix minutes après l’installation, je l’ai désinstallée et me suis aussitôt désabonné, bien avant la fin de la période d’essai gratuite. Malgré cela, j’ai été facturé de 69,99 €, correspondant à un abonnement annuel !
C’est inacceptable. Aucun respect du consommateur, aucune transparence.
Je déconseille vivement cette application : une expérience trompeuse et malhonnête.
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Subscription features not working

I reached out to have this problem fixed multiple times to no response, I paid for a subscription and when I transferred
My data to my new phone the subscription is still on my apple account but does not work on the app anymore and if I cancel and purchase again it still does not work

Support is non existent

This app used to be my top one, and I have a Pro subscription) however about three months ago it just stopped working properly (I can no longer do image enhancements and image variations. Once I click on the Enhance button it is just running non stop with no progress. Of I stop it, they take away two credits regardless, as if the job has been actually done. Scammers! I tried to reach the support: via the dedicated bot and on the Instagram account as instructed, but to no avail. Too bad! Unfortunately, it’s been so many months since I tried to receive any support from you, that I can only give you 1 star.
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Scam

I paid for the $9.99 option and still couldn’t edit my picture because it said I needed more credits. What’s the point of the subscription then? And why wasn’t that clearly explained?

I requested a refund and got no response. Totally misleading and disappointing. Feels like a scam—look for another app.
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Dont even bother

Face off? More like face of someone trying to look like you in a scary way 🫣🫣🫣

Response from developer

Hi, 😅 Our AI does aim to generate creative, stylized versions — and sometimes it can get a little too experimental! The results vary with every render as the AI continues to learn and evolve. If something felt off or spooky, feel free to try again — you might be surprised by the next version 👀✨ Thanks for the feedback! – FaceOff AI Team 🤖💫

SCAM

Don't do it!! They will take your money - even if you have cancelled the trial. Zero stars and App Store complaint submitted.

Response from developer

Hi, We’re really sorry for the frustration 😞 Please note that all subscriptions and cancellations are managed directly through Apple, and we unfortunately don’t have control over billing once a request is processed on their end. If you’ve already submitted a complaint, Apple Support will be the best channel to resolve it. We understand your concern and appreciate you sharing your experience 🙏💬 – FaceOff AI Team 🤖

ARNAQUE

J’ai téléchargé cette application par curiosité, je l’ai utilisée une seule fois pour générer une image, et le résultat ne m’a absolument pas plu. Dix minutes après l’installation, je l’ai désinstallée et je me suis immédiatement désabonné, encore pendant la période d’essai gratuite. Et malgré cela, j’ai été débité de 69,99 €, soit le prix d’un abonnement annuel ! C’est tout simplement du vol. Aucune transparence, aucun respect du consommateur. Je déconseille fortement cette application.
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Response from developer

Bonjour, Nous sommes sincèrement désolés pour cette situation 😞 Les abonnements et les prélèvements sont entièrement gérés par Apple, y compris pendant la période d’essai. Si un montant a été débité malgré l’annulation, nous te conseillons de contacter rapidement l’assistance Apple pour demander un remboursement. De notre côté, nous travaillons à améliorer la transparence sur les conditions d’abonnement. Et pour ce qui est des résultats, l’IA évolue constamment en générant des rendus différents à chaque utilisation — parfois cela peut surprendre. Merci pour ton retour 🙏 – L’équipe FaceOff AI 🤖💙

No response to inquiries.

I downloaded to try some of the fun filters, you have to pay to use most of them. I tried to get the cheapest option (per week) to try it out but it chose the per year which was $50+. When I tried to reach out to customer service to get a refund or change the subscription it told me to contact them through Instagram. I tried to contact them, send a message and have gotten no response over a week later. The filters can be fun but just pay attention if you need any customer service
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Response from developer

Hi, We’re really sorry for the trouble you’ve had 😔 Our intention is never to mislead, and we truly appreciate you pointing this out. Subscriptions and refunds are handled directly by Apple, so the fastest and most reliable way to resolve billing issues is through their support. We also apologize for the delay in response on Instagram — we’re working on improving our support channels to avoid this kind of frustration in the future. Thanks for giving the filters a try, and we hope we can earn back your trust 🙏💙 – FaceOff AI Team 🤖✨

Absolute not

Not even to try one pic to compare or to see the result without paying.
No thanks