Paid in full
No longer working on my app and I paid for a year
This Used to Be the Best
I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.
I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.
This situation reflects poor business practices and a lack of consideration for loyal customers.
This has nothing to do with price! You blocked me from using my remaining yearly subscription! Your reply is terrible!
Response from developer
Hi there! 😟 We’re really sorry to hear that you're unhappy with the pricing. AI technology comes with significant costs, which is why the prices reflect those expenses. We’re always working to improve the app’s quality, and we truly appreciate your feedback. If you'd like, feel free to reach out to us on Instagram @faceoff.app.ai for free credits or further assistance. Thank you for being with us, and we hope to continue improving your experience! 💫
Clone AI is awful
This Used to Be the Best
I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.
I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.
This situation reflects poor business practices and a lack of consideration for loyal customers.
Response from developer
Hi there! 😟 We’re really sorry to hear that you're unhappy with the pricing. AI technology comes with significant costs, which is why the prices reflect those expenses. We’re always working to improve the app’s quality, and we truly appreciate your feedback. If you'd like, feel free to reach out to us on Instagram @faceoff.app.ai for free credits or further assistance. Thank you for being with us, and we hope to continue improving your experience! 💫
Unethical Company
FaceOff switch to cloneAi?
Not free
Garbage! Don’t waste Your Money
Cannot access my annual subscription.
November 25, 2025
I have sent numerous emails to FaceOff to let them know that I can no longer access my FaceOff on my new phone. I lost my other phone, but FaceOff did not transfer over and I cannot access it any longer. However, I’ve already paid for the entire year which expires in December. I’d like to get back on FaceOff as soon as possible.
Response from developer
Hi there! 😟 We're really sorry to hear about the issue you experienced. That sounds frustrating, and we understand how disappointing it must be. If you were charged but didn’t receive your photos, please reach out to us on Instagram @faceoff.app.ai, and we’ll be happy to assist you and offer free credits for the trouble. Thank you for your understanding, and we’re working on improving the experience! 💫
Ggg
Arnaque
C’est inacceptable. Aucun respect du consommateur, aucune transparence.
Je déconseille vivement cette application : une expérience trompeuse et malhonnête.
Subscription features not working
My data to my new phone the subscription is still on my apple account but does not work on the app anymore and if I cancel and purchase again it still does not work
Support is non existent
Scam
I requested a refund and got no response. Totally misleading and disappointing. Feels like a scam—look for another app.
Dont even bother
Response from developer
Hi, 😅 Our AI does aim to generate creative, stylized versions — and sometimes it can get a little too experimental! The results vary with every render as the AI continues to learn and evolve. If something felt off or spooky, feel free to try again — you might be surprised by the next version 👀✨ Thanks for the feedback! – FaceOff AI Team 🤖💫
SCAM
Response from developer
Hi, We’re really sorry for the frustration 😞 Please note that all subscriptions and cancellations are managed directly through Apple, and we unfortunately don’t have control over billing once a request is processed on their end. If you’ve already submitted a complaint, Apple Support will be the best channel to resolve it. We understand your concern and appreciate you sharing your experience 🙏💬 – FaceOff AI Team 🤖
ARNAQUE
Response from developer
Bonjour, Nous sommes sincèrement désolés pour cette situation 😞 Les abonnements et les prélèvements sont entièrement gérés par Apple, y compris pendant la période d’essai. Si un montant a été débité malgré l’annulation, nous te conseillons de contacter rapidement l’assistance Apple pour demander un remboursement. De notre côté, nous travaillons à améliorer la transparence sur les conditions d’abonnement. Et pour ce qui est des résultats, l’IA évolue constamment en générant des rendus différents à chaque utilisation — parfois cela peut surprendre. Merci pour ton retour 🙏 – L’équipe FaceOff AI 🤖💙
No response to inquiries.
Response from developer
Hi, We’re really sorry for the trouble you’ve had 😔 Our intention is never to mislead, and we truly appreciate you pointing this out. Subscriptions and refunds are handled directly by Apple, so the fastest and most reliable way to resolve billing issues is through their support. We also apologize for the delay in response on Instagram — we’re working on improving our support channels to avoid this kind of frustration in the future. Thanks for giving the filters a try, and we hope we can earn back your trust 🙏💙 – FaceOff AI Team 🤖✨
Absolute not
No thanks
