Paid in full
I paid for this in full for unlimited use. Now I can’t even use it. I want a refund back
No longer working on my app and I paid for a year
I gave this a great review I like this Apple Watch but I can’t use it. I can’t open it I feel like I wasted my money. I am so disappointed. I am so upset. Everything was going well. I use it for business. It does the greatest provocative photos that I need for my business and then all of a sudden nothing I’ve updated it I reinstalled it I’ve uninstall that I’ve done everything I possibly could I even tried to contact someone for help. No such luck, I just feel like I wasted all my money on this app and it’s not even working.
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This Used to Be the Best
I purchased a yearly subscription and genuinely loved how simple and user-friendly the app was. I received weekly credits and would even purchase extra credits when I needed them. Then one day, I opened the app and saw a message saying they had moved to a new platform called Clone AI. Suddenly, I was blocked from using the 200 credits I had already paid for, and I couldn’t even download the photos I had previously created.
I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.
I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.
This situation reflects poor business practices and a lack of consideration for loyal customers.
This has nothing to do with price! You blocked me from using my remaining yearly subscription! Your reply is terrible!
I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.
I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.
This situation reflects poor business practices and a lack of consideration for loyal customers.
This has nothing to do with price! You blocked me from using my remaining yearly subscription! Your reply is terrible!
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Clone AI is awful
They changed apps to Clone AI and it has gone downhill. I paid a yearly subscription and now they got some block on the old app not allowing me to download my pictures or use my credits I paid for. This app was really good and now they are just like all the others out there so now app is no longer special. Whoever made the business decision to do this really fumbled the ball. I tried Clone AI for a week and it’s awful. I no longer trust them as a business now and don’t recommend the new app.
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This Used to Be the Best
I purchased a yearly subscription and genuinely loved how simple and user-friendly the app was. I received weekly credits and would even purchase extra credits when I needed them. Then one day, I opened the app and saw a message saying they had moved to a new platform called Clone AI. Suddenly, I was blocked from using the 200 credits I had already paid for, and I couldn’t even download the photos I had previously created.
I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.
I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.
This situation reflects poor business practices and a lack of consideration for loyal customers.
I reached out to FaceOff for help, but all I got was the runaround. How can customers trust a company that abruptly changes platforms and disregards existing yearly subscriptions? I’ve been unable to receive a refund, which is extremely disappointing.
I still decided to try Clone AI, but it doesn’t offer the same features that made me love FaceOff. It feels like a copy of so many other AI slop apps on the market. What made FaceOff stand out is now gone. I appreciated that FaceOff allowed you to recreate almost any image using your own face — that uniqueness is what set it apart. Testing Clone AI was underwhelming, and with so many apps already offering similar features, I don’t see the value in committing to another yearly subscription.
This situation reflects poor business practices and a lack of consideration for loyal customers.
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Response from developer
Hi there! 😟 We’re really sorry to hear that you're unhappy with the pricing. AI technology comes with significant costs, which is why the prices reflect those expenses. We’re always working to improve the app’s quality, and we truly appreciate your feedback. If you'd like, feel free to reach out to us on Instagram @faceoff.app.ai for free credits or further assistance. Thank you for being with us, and we hope to continue improving your experience! 💫
Unethical Company
Bought a $80 subscription and a few days later they put up a notice this app is moving to another similar app instead. So now I paid $80 for an app they knew I wouldn’t be able to use. Also, their privacy policy is terrifying if you actually read it.
FaceOff switch to cloneAi?
No one at customer services helps to fix this problem, why is not FaceOff anymore ??? CloneAi is not having same uses !
Not free
Make the ai project im using at least 5 tries free with a hint of an ad
Garbage! Don’t waste Your Money
This app claims to make photos that look like you, but that’s not accurate at all. This app constantly tries to give me short hair that is platinum blonde. It is infuriating…. Not to mention every photo they seem to want to lean sex kitten rather than business photo…. The amount of errors are ridiculous and they have no interest in improving the app. I’ve tried to reach out to Customer Service multiple times and I’m determined that they just don’t have one….. the photos that it creates are fake and look nothing like you look into other apps!
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Cannot access my annual subscription.
I lost eight points because persistent would not generate my photos. I was still charged for them anyway😥
November 25, 2025
I have sent numerous emails to FaceOff to let them know that I can no longer access my FaceOff on my new phone. I lost my other phone, but FaceOff did not transfer over and I cannot access it any longer. However, I’ve already paid for the entire year which expires in December. I’d like to get back on FaceOff as soon as possible.
November 25, 2025
I have sent numerous emails to FaceOff to let them know that I can no longer access my FaceOff on my new phone. I lost my other phone, but FaceOff did not transfer over and I cannot access it any longer. However, I’ve already paid for the entire year which expires in December. I’d like to get back on FaceOff as soon as possible.
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Ggg
The first time the
Subscription features not working
I reached out to have this problem fixed multiple times to no response, I paid for a subscription and when I transferred
My data to my new phone the subscription is still on my apple account but does not work on the app anymore and if I cancel and purchase again it still does not work
My data to my new phone the subscription is still on my apple account but does not work on the app anymore and if I cancel and purchase again it still does not work
Support is non existent
This app used to be my top one, and I have a Pro subscription) however about three months ago it just stopped working properly (I can no longer do image enhancements and image variations. Once I click on the Enhance button it is just running non stop with no progress. Of I stop it, they take away two credits regardless, as if the job has been actually done. Scammers! I tried to reach the support: via the dedicated bot and on the Instagram account as instructed, but to no avail. Too bad! Unfortunately, it’s been so many months since I tried to receive any support from you, that I can only give you 1 star.
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Scam
I paid for the $9.99 option and still couldn’t edit my picture because it said I needed more credits. What’s the point of the subscription then? And why wasn’t that clearly explained?
I requested a refund and got no response. Totally misleading and disappointing. Feels like a scam—look for another app.
I requested a refund and got no response. Totally misleading and disappointing. Feels like a scam—look for another app.
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Dont even bother
Face off? More like face of someone trying to look like you in a scary way 🫣🫣🫣
SCAM
Don't do it!! They will take your money - even if you have cancelled the trial. Zero stars and App Store complaint submitted.
No response to inquiries.
I downloaded to try some of the fun filters, you have to pay to use most of them. I tried to get the cheapest option (per week) to try it out but it chose the per year which was $50+. When I tried to reach out to customer service to get a refund or change the subscription it told me to contact them through Instagram. I tried to contact them, send a message and have gotten no response over a week later. The filters can be fun but just pay attention if you need any customer service
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Horrible
App appeared free until you download it. Then it charged me $64. And the app is terrible. I tried the action figure feature multiple times and not one result was usable.
It generates random shapes and stuff as “tools or accessories” that have no basis in reality.
It generates random shapes and stuff as “tools or accessories” that have no basis in reality.
Horrible
It charges the entire annual amount in full without any clear explanation or test run of the app.
I didn’t expect to have paid such a big sum - and now have access to an app I won’t use.
Don’t even bother !
What a lousy situation this is.
I’ve had it for 5 mins and wish I could get a refund :/
I didn’t expect to have paid such a big sum - and now have access to an app I won’t use.
Don’t even bother !
What a lousy situation this is.
I’ve had it for 5 mins and wish I could get a refund :/
Charged me a month after clicking the $1 option for the week.
I want an immediate refund, $60 is way too much to just try an app. And proceeded to charge $59.99 after I had clicked the option for a week that said $1. And change !
