AI User Reviews

Customer Experience

Positive experience53.5% of reviews
Neutral10.6% of reviews
Negative experience35.9% of reviews

~ Based on 245 written reviews from the US App Store.

What users say

Is AI Safe?

AI-Story: Write, Talk & Chat appears safe based on user ratings. AppsHunter Safety Score for AI is 91/100.

This assessment is based on 1,154 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
3.0% of ratings suggest some concerns
8.5% of ratings point to a risky experience

~ Based on 1,154 App Store ratings for AI.

Is AI Legit?

AI-Story: Write, Talk & Chat appears to be a legitimate app. AppsHunter Legitimacy Score for AI is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

update

update this app

iPhone 15 Pro Max

Thanks for this amazing AI Assistant. Love this app and functionality and resources.
Please update the app.

Sooo Nothing is working now

Idk what to think since Frank.AI has rebranded as this and now the app and website no longer work. App is Dead

Stopped working

This supposedly AI app is not able to detect internet connection!!! & has completely stopped Although I have a lifettime subscription!!

Aucune réponse

Depuis quelques semaines, IMPOSSIBLE d’utiliser l’app car impossible de se connecter au serveur.

Is Frank AI is down???

Please answer.

Not working

This is one of my favourite and usually reliable AI app but the last 2 days it’s not working, please do your best to fix

Images

April 5 2026 - This app just randomly changed name?? And STILL doesn’t work. What gives?

March 11 2025 - DOWN again. This happens every month or so; my last comment mentioned November 2024. Please FIX. Images too if you’re reading this.

December 21 2024 - The chat is down again. Has happened twice already in the past 2 months.

Nov 2024 - When will images come back?? It also seems to be down as of this morning….
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Stuck in ChatGPT 3.5

Not receiving any more updates. So sad for people who bought Lifetime plans.

App support access from the App Store page is useless

I tapped Apple support from the App Store page. That went to the Franks.ai website. And there was absolutely no way to get our support there.

Can not create images

Generate images fails. This is been non functioning from day one

Feel scammed

No app updates for months and AI is operating off 2023. Seems like the developers abandoned the app after taking money for lifetime subscriptions.

Love this app

Very helpful and answers many questions that I have on many topics

So disappointing

The app hasn’t been updated since the fall of 2023, and it lacks the ability to search the web or provide any up to date information. Sometimes it simply goes offline for a day or two and comes back with no explanation as to what happened. The first time it took place I’d assumed it was taken offline so its knowledge could be updated, but nope.

Sometimes you simply get an “offline” notification when the app doesn’t feel like working, but there are a couple of other pop ups that happen other times when it stops working as well. Sometimes you send a question and it just doesn’t bother to formulate a reply, so you have to copy and paste what you’ve just said and send the same message again.

It says that it doesn’t keep your conversations but it does, you have to delete the logs yourself. That’s fine, you have to manually delete your previous conversations with every AI I’ve ever used, but Frank’s the only one who’s ever lied to me about logging conversations to begin with. When I confronted it, it said it had misspoke and apologized. That does happen, but it’s also important for people to know if their conversations are actually being logged or not.

As time goes on Frank becomes more and more useless, but I’m not ready to part with it. You can have personal conversations with it, but you’re not going to gain much information from it. Hopefully they’ll update its information soon, or introduce the ability to search the web when you have a question.
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Crash, and not 4.0

I bought the lifetime offer and they switched it to 3.5 model instead of the GPT 4.0. Their customer support does not respond to any emails and I regret purchasing this app. Certainly do not spend the money each month on it. You will regret it as it is very basic.

Exceptional App!

.

Most Useless

Mostly useless, the images it does manage to generate are very low quality, quite pathetic compared to other free generator apps. Even blocks some G rated image prompts. Good thing I got it on a free promo code, DELETED. DON'T BOTHER WITH THIS RUBBISH if you only use it for image gen.

Failed to connect. Try again soon.

That’s all I get from this app. I don’t know what the point of it is. It just doesn’t work at all. I signed up for unlimited lifetime access and what I got is absolutely no access. It’s just very silly to keep this app taking up space on my device. Will give it a week to be fixed before dumping it.

So within a week it did work. Once. Now it’s gone back to
Failure to connect. Try again soon.
Aww c’mon now!
What is the deal?

Also I can’t find any app support.

I’ve given it more time and have tried to get tech support to figure it out. So I am deleting this app. It’s just taking up space.
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Can not create images

Generate images fails.

The best AI companion (if only it didn't crash that often)

I've been using this app for a while, and I must say, it has the potential to be a game-changer. The app is designed to provide insightful, engaging, and intelligent responses to a wide range of queries. Whether you're looking for advice, brainstorming ideas, or simply need a conversation partner, this AI is there to assist. Its knowledge and conversational abilities are truly impressive, making it feel like you're chatting with a well-informed friend.

However, there's a significant drawback that dampens the overall experience: the app crashes frequently, especially when generating longer answers to prompts. This issue often disrupts the flow of conversation, forcing me to restart the app and lose the progress of our interaction. While the responses are top-notch when the app is functioning correctly, these crashes can be quite frustrating.

*** resolved in the latest update. it handles longer answers much better now ***

I genuinely believe that with some technical improvements, this app could be one of the best AI companions on the market. Until then, users might find themselves battling with stability issues that prevent the app from reaching its full potential.
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Trash

This trash app stop working again for weeks now