Not paying for AI.
Response from developer
That's a completely fair question. 😄 The artist doesn't get paid but the computers generating your videos definitely send us a bill every month.
Very slow
Response from developer
We're sorry to hear about your experience, and we understand how frustrating that must be. You don't need to keep the app open while your video is being generated. Simply enable notifications and close the app, we'll notify you as soon as your video is ready. Longer generation times can sometimes occur depending on the AI model you selected, and occasionally due to temporary disruptions on the model provider's side. We're continuously working to improve generation speed and reliability. If you're still experiencing this issue, please contact us at contact@newbuildingcorporation.com, and we'll be happy to look into your specific case and help resolve it. Thank you for your feedback, it helps us improve the app.
HORRIBLE
Response from developer
We're so sorry about that! It sounds like our service provider's copyright detection had a bit of a glitch. On the bright side, you must look a lot like a celebrity if the system thought your selfie was copyrighted. 😊 Please try again a little later, as these issues are usually temporary. If the problem continues, we'd really appreciate it if you could contact us at contact@newbuildingcorporation.com so we can investigate your specific case and help get it resolved. Thanks for your patience, and we appreciate you letting us know!
Gut
Response from developer
Vielen Dank für Ihr Feedback! Die Generierungszeit kann je nach ausgewähltem Modell variieren. Einige Modelle benötigen aufgrund ihrer Komplexität mehr Zeit zur Verarbeitung, und gelegentlich kann es auch zu Verzögerungen auf der Serverseite des jeweiligen KI-Modells kommen. Wir arbeiten kontinuierlich daran, die Geschwindigkeit und Zuverlässigkeit zu verbessern. Vielen Dank für Ihre Geduld und dafür, dass Sie Hubz AI nutzen!
Awful quality of photos
They mixed everything up, including the face and hair colour.
My prompt was very clear and detailed, but it still didn’t work.
Also, the quality of the photos was awful and blurred.
Response from developer
We're sorry to hear that your experience with Hubz AI didn't meet your expectations. Our app includes multiple AI models, and we recommend selecting the latest model for the best results. You can also adjust the image quality and resolution before generating your images, which can significantly improve the output. If you're still having trouble, we'd be happy to help. Please email us at contact@newbuildingcorporation.com with your prompt and reference images, and we'll do our best to assist you.
Help doesn’t HELP
Response from developer
Hello, we sincerely apologize for any inconvenience. There was a temporary issue with our servers that affected some users, which may have caused the app to stop working correctly after credit purchase. The issue has now been resolved and service is fully restored, so everything should be working normally now. We apologize for this inconvenience and appreciate your patience and understanding. If you continue to experience any problems, please contact us and we'll be happy to help. Thank you for your support!
Trash
Response from developer
We're very sorry for the inconvenience. We've identified the issue and submitted a fix, but unfortunately we're currently waiting for Apple's App Store review process to complete before we can release the update. We understand that long waiting for processing is unacceptable, and we sincerely apologize for the delay. Thank you for your patience while we work to get the fix approved and available as quickly as possible.