TERRIBLE WORST🤮
Response from developer
Hi there! Thank you for being willing to share feedback, though it is very discouraging to learn that you were left disappointed with the pricing. We're excited to introduce you to our application with a 3-day trial period, absolutely free. This is your opportunity to experience the full range of features and capabilities, and decide if it's right for you. As a token of appreciation for our valued customers, we reserve our exclusive content for those who choose to support us through a paid subscription. This allows us to continue providing high-quality services and content. Thank you for your understanding, and we look forward to having you on board. Best regards, Geniart: AI Kissing・Hug Video Support Team
Não funciona
Response from developer
Olá! Lamentamos que você esteja enfrentando erros ao gerar vídeos. Sua experiência é importante para nós. Se possível, entre em contato conosco pelo e-mail support@ai-video-generation.app para compartilhar mais detalhes sobre o que está acontecendo. Estamos aqui para ouvir e melhorar! Geniart: AI Kissing・Hug Video Support Team
Compras no app
Response from developer
Olá! Agradecemos sua disponibilidade para compartilhar seu feedback, embora seja muito desanimador saber que você ficou decepcionado com o preço. Temos o prazer de apresentar nosso aplicativo com um período de teste de 3 dias, totalmente gratuito. Esta é a sua oportunidade de experimentar toda a gama de recursos e funcionalidades e decidir se ele é ideal para você. Como forma de agradecimento aos nossos valiosos clientes, reservamos nosso conteúdo exclusivo para aqueles que optarem por nos apoiar por meio de uma assinatura paga. Isso nos permite continuar fornecendo serviços e conteúdo de alta qualidade. Agradecemos sua compreensão e aguardamos sua participação. Atenciosamente, Geniart: AI Kissing・Hug Video Support Team
Terrible
Scam!!!!
Response from developer
Dear User! We sincerely apologize for the inconvenience you've experienced. It's disheartening to hear about the unexpected charges you have faced. To address this issue promptly, please contact our support team via e-mail support@ai-video-generation.app explaining the situation in detail. We understand the frustration this it may cause and aim to resolve such issues efficiently. Best regards, Geniart: AI Kissing・Hug Video Support Team
This app stole my money
Response from developer
Dear User! We are very grateful to you for taking the time to leave us a review and apologize for any inconvenience caused. All the transactions are done in accordance with the Apple Media Services Terms and Conditions. Untimely cancellation of the trial period may be one of the reasons of money withdrawal, but there are some more reasons , such as purchasing a subscription without free trial, as not all the subscription plans have free trial included; previously installing the application under the same Apple ID. To address this issue promptly, please contact our support team via e-mail support@ai-video-generation.app explaining the situation in detail. We understand the frustration this it may cause and aim to resolve such issues efficiently. Best regards, Geniart: AI Kissing・Hug Video Support Team
Tried the free trial
Response from developer
Dear user! Thank you for being willing to share feedback. We sincerely apologize for your dissatisfaction with the result from the app. We understand that the technology isn’t perfect yet, and we are actively working to improve it. It's important to note that the quality of the output can depend significantly on the photo you upload. To achieve the best results, please ensure that there are no other people in the image, and that both the face and hands are clearly visible. Additionally, cropping the photo so that the subjects are proportionate in size can greatly enhance the outcome. We’re also excited to inform you that we will soon be adding a more detailed tutorial to help users navigate the process more effectively. Thank you for your feedback, and we appreciate your understanding as we strive to enhance your experience. Best regards, Geniart: AI Kissing・Hug Video Support Team
Terrible
Response from developer
Dear User! Thank you for your feedback regarding your experience with our application. We understand how disappointing it can be when the output doesn't meet your expectations, especially after a trial period that you found promising. We strive to provide high-quality videos, and we're sorry to hear that the videos you received did not live up to the standards we advertise. The quality of AI-generated content can vary, and we are constantly working on improvements to enhance the reliability and visual appeal of our videos. If you're experiencing issues with video movement or quality, we recommend checking if there are any updates available for the app, as updates often include improvements and bug fixes. Additionally, feel free to reach out to our support team via e-mail support@ai-video-generation.app with specific details about the videos you received; they may be able to provide assistance or further insights. We appreciate your patience and understanding as we work to improve our service. Your feedback is invaluable in helping us refine our application. Thank you for being a part of our community. Best regards, Geniart: AI Kissing・Hug Video Support Team
Says no card details needed
Dreadful
Awful waste of money!
Horrible
Response from developer
Dear User! Thank you for taking the time to provide us with a feedback and rating of our application. Though it is very discouraging to learn that you were left disappointed with it. We offer a free 3-day trial period that will let you get a taste of what's there in the premium version. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations and the option to purchase a subscription is a choice for you to make. Best regards, Geniart: AI Kissing・Hug Video Support Team
Pay a Subscription and Still Can’t Use It
Response from developer
Dear User! We sincerely apologize for any inconvenience you 've experinced, and we appreciate your bringing this matter to our attention. Your feedback is valuable to us. To address your concerns and resolve the issue you've encountered, we kindly ask you to contact our support team via e-mail support@ai-video-generation.app. They will throughly investigate the situation and work towards a satisfactory resolution. Best regards, Geniart: AI Kissing・Hug Video Support Team
Rubbish!
Response from developer
Dear user! We appreciate the insights and feedback you offer. We fully acknowledge your concerns regarding the limited number of free generations. Generating memes can indeed be resource-intensive, which is why we established a cap on the free version. Our intention is to allow users to experience the application and recognize its potential before they commit to a purchase. We understand that relying on a single meme may feel insufficient when contemplating a premium option. Your input is incredibly important to us, and we want to assure you that we are actively considering increasing the number of free generations in future updates. Our aim is to enhance the user experience and enable everyone to explore the app's functionalities more thoroughly. Thank you for your patience and understanding as we work to improve the application. If you have any other suggestions or ideas, please don't hesitate to share them. Best regards, Geniart: AI Kissing・Hug Video Support Team
Please fix
Response from developer
Dear User! We value the insights and guidance you provide. We completely understand your concerns about the limited number of free generations. It’s true that generating images incurs costs, which is why we initially set a limit on the free version. We want to ensure that users can experience the application and see its potential before making a commitment. We recognize that relying on just one image can feel like a big risk when considering a premium purchase. Your thoughts are very valuable to us, and we want to assure you that we are actively considering adjustments to the number of free generations in future updates. Our goal is to provide a better experience that allows users to explore the capabilities of the app more fully. Thank you for your understanding and patience as we work on improving the application. If you have any other suggestions or ideas, please feel free to share them. Best regards, Geniart: AI Kissing・Hug Video Support Team
REALLY BAD
Paying !
Terrible
Used many of its features and it didn’t do any of them correctly
Response from developer
Dear User! Thank you for sharing your experience with us. We'd love to hear more about it and work together to find a solution. Could you please email us via ssupport@ai-video-generation.app with more details so we can discuss further and fix? We appreciate your feedback and look forward to hearing from you soon. Best regards, Geniart: AI Kissing・Hug Video Support Team
Sucks
Response from developer
Dear User! Thank you for sharing your thoughts regarding the pricing of our application. We want to let you know that we offer a 3-day free trial for all new users. This allows you to explore the app and experience its features without any cost upfront. During this trial period, you can fully utilize the capabilities of our app to see how it can enhance your experience and meet your needs. After the trial, we offer various subscription options that unlock a range of advanced features. These premium features are designed to provide you with exceptional value and support, as developing and maintaining such a robust application involves significant resources. We truly believe that the investment in a subscription will be worthwhile, as it allows us to keep the application running smoothly and to provide ongoing updates and support. Thank you for your understanding, and we hope you enjoy your experience with our app. Sincerely yours, Geniart: AI Kissing・Hug Video Support Team
