Doesn’t do what it says
Response from developer
Thanks for the feedback — we want to address your points directly. Our app runs on top-tier AI generation models, and video generation in particular involves substantial compute costs on our end. We've worked hard to keep pricing as fair as possible given those underlying costs. If the output isn't matching what was promised, that's something we want to fix. Please use the in-app feedback button to send us the specific issue, screenshots, or prompts you tried — our team will follow up directly and provide the best support we can. We'd appreciate the chance to turn this experience around.
Viel Versprochen, nichts gehalten
Response from developer
Hallo, vielen Dank für Ihr Feedback. Die in Ihrer Bewertung genannten Angaben stimmen jedoch nicht mit unserer App überein – weder der Preis noch die Anzahl der Credits oder die Kosten pro Video entsprechen unserem Produkt. Wir vermuten daher, dass Sie unsere App möglicherweise mit einem anderen Anbieter verwechselt haben. Falls Sie dennoch Fragen haben oder tatsächlich auf ein Problem gestoßen sind, öffnen Sie bitte die App und gehen Sie zu Einstellungen → Feedback, um uns direkt zu kontaktieren. Wir helfen Ihnen gerne weiter und erstatten Ihnen bei Bedarf Ihre Credits zurück. Mit freundlichen Grüßen,
Garbage
Response from developer
Hi, we're truly sorry for the frustration you've experienced. You deserve a fast and reliable product, and we clearly fell short. We've been actively working on improvements to both speed and accuracy, and we'd really appreciate the chance to make things right for you personally. Please tap "Submit Feedback" within the app — our team will reach out to assist you directly, address the issues you encountered, and provide compensation for the inconvenience. Thank you for holding us to a high standard. It helps us get better.
Awesome App!
Response from developer
Thank you so much for your kind words! 😊 We're thrilled to hear you're enjoying the app. Your support means the world to us! If you ever have any suggestions or feedback, feel free to let us know. Happy to have you with us!
