AIG Travel Assistance

AIG Travel Assistance

by American International Group, Inc.

18 ratings
19 reviews

Archived App (Last seen on 19 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • April 28, 2014
  • February 20, 2026
AIG Travel Assistance screenshot #1 for iPhone
AIG Travel Assistance screenshot #2 for iPhone
AIG Travel Assistance screenshot #3 for iPhone
AIG Travel Assistance screenshot #4 for iPhone
AIG Travel Assistance screenshot #5 for iPhone
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About

This app provides corporate/business travel policyholders with 24/7 access to travel, security, and health information. It offers features like emergency assistance, travel alerts, destination guides, and medical translation tools to ensure traveler safety and security.

One-touch 'Help' Phone Button
Assistance ID card access
Security Travel Alerts
Online travel safety videos
Check-in feature for trusted contacts
Country Reports and City Guides
Provider Directory with map view
Medical Translations tool
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What's New in AIG Travel Assistance

2.10.17

February 20, 2026

Minor bug fixes

User reviews

Policy Numbet

Won’t accept my company policy number.

Broken

Shows a 404 error page about a missing Salesforce URL when I open it

Rip off

I would never use anything AIG again. Wasn't able to make it on my trip, canceled 3 days in advance, and got the insurance through AIG. Just like every other insurance company they have no problem taking your money and will never pay out. You have to fight them in court if you want anything. It's a good thing I have a good credit card company that does care about their clients. They contacted the hotel and got 100% of my money back. Thank you CITI. Now all I need is for AIG to give me my money for the insurance, because they don't do their job.
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No language change

The company provided us this insurance but we can’t change the language, it always show in Spanish.

Fails to update insurance policy nr upon renewal

Generally a nice app it fails to update to the latest policy number upon renewal.

In an emergency i need to give correct information so for the app to show an old and invalid policy reference is discomforting to say the least

AIG knows my employer and it this is an odd fail (failure to self-update).

I cannot change the policy nr

Hopefully aig can pick this bug up and fix it
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Developer apps

FAQ

Who can use AIG Travel Assistance?

AIG Travel Assistance is exclusively available to corporate and business travel policyholders. Individual leisure policyholders do not have access to this application.

What kind of information does AIG Travel Assistance provide?

The app offers comprehensive travel, security, and health information, including security level developments, destination-specific reports, and health advisories, available 24/7/365.

Does AIG Travel Assistance offer emergency support?

Yes, it features a one-touch 'Help' Phone Button that directly connects travelers to emergency travel assistance services.

Can I access my insurance details through AIG Travel Assistance?

Yes, you can access your Assistance ID card via the app, which is useful if you forget or lose your physical card.

How does AIG Travel Assistance help with medical needs abroad?

It includes a Provider Directory to find healthcare providers globally, a Medical Translations tool for common phrases, and a Drug Brand Equivalency tool for international medication.

Does AIG Travel Assistance have ads?

No, AIG Travel Assistance does not contain advertisements.

What devices is AIG Travel Assistance available on?

AIG Travel Assistance is available for iPhone and iPod devices.

How often is AIG Travel Assistance updated?

The latest version, 2.10.17, was last updated on February 20, 2026, indicating regular updates to maintain functionality and information accuracy.