Excellence
Easy to use and open gate doors
Major bug update required!
Please engage a professional UX/UI designer to conduct a proper end to end audit of this application. Lots of unnecessary functionality and clicks. The biggest issue is the connection and loading time, particularly when receiving a delivery call. The app should ideally deep-link users directly to the unlock screen, with the connection established or pre-loaded so the door can be unlocked immediately after opening the app.
This loading issue is causing significant problems with deliveries. When the app takes too long to connect, we can miss the delivery, meaning the driver has to return or we have to arrange an alternative way to collect the package. This creates unnecessary inconvenience and also avoidable fuel emissions.
Seeing other reviews it’s frustrating that this has remained an issue for so long without meaningful improvement.
This loading issue is causing significant problems with deliveries. When the app takes too long to connect, we can miss the delivery, meaning the driver has to return or we have to arrange an alternative way to collect the package. This creates unnecessary inconvenience and also avoidable fuel emissions.
Seeing other reviews it’s frustrating that this has remained an issue for so long without meaningful improvement.
Show more
Never works
Always disconnected and never works
Utter Trash
This app is awful. Steaming, unusable garbage. The UI is wretched. It asks for microphone permissions but doesn’t have a settings toggle for it, thus locking my guests out. What a useless sack of trash. The people who make and publish this should be embarrassed.
Slow, buggy, outdated
Other reviews already highlight that by the time you get a call, the ringer has usually timed out. In my experience, even when the call makes it to you in time, it’s a roll of the dice as to whether the UI will load properly and even let you open the door. Missed a delivery today because of this.
From the first moment I opened this app and the layout looked broken, I was worried it’d be a buggy mess that fails to stay up-to-date with the latest iOS versions and device screen sizes. Sad to see my concern was not misplaced.
If you live in a building that’s considering switching to this system, don’t. It’s unreliable and unresponsive. I just tell people to phone me when they’re nearby and avoid using the intercom altogether.
From the first moment I opened this app and the layout looked broken, I was worried it’d be a buggy mess that fails to stay up-to-date with the latest iOS versions and device screen sizes. Sad to see my concern was not misplaced.
If you live in a building that’s considering switching to this system, don’t. It’s unreliable and unresponsive. I just tell people to phone me when they’re nearby and avoid using the intercom altogether.
Show more
宅配業者に迷惑
応答できるまでにラグがありすぎて宅配便の受け取りが困難。
Issue with IOS26.5
There was a known issue with this App and IOS 26.4 regarding inability to communicate due to connection errors. It was fixed but now the same thing is occurring with IOS 26.5. Very frustrating, please fix.
So glitchy
Please update to fix the glitch please!!!! I can't never let people in. It doesn't open at all. Once I answer the call, it takes forever to activate the button to open the door. Once it activates, it fails. Please update!
Connection lost after iPhone update
Update: have installed several app updates over the months. Still no fix.
Doesn’t matter if on or off WiFi, still no connection.
——
After updating my iOS, I lost and haven’t been able to reestablish connection. I’ve uninstalled / reinstalled the app, rescanned the QR code … nothing works.
Been waiting for an update to fix this, nothing updated in months.
Doesn’t matter if on or off WiFi, still no connection.
——
After updating my iOS, I lost and haven’t been able to reestablish connection. I’ve uninstalled / reinstalled the app, rescanned the QR code … nothing works.
Been waiting for an update to fix this, nothing updated in months.
Show more
Terrible
I cannot let anyone in if I’m driving and my phone is on Bluetooth. Probably should fix that.
So glitchy
Please update to fix the glitch please!!!! I can't never let people in. Once I answer the call, it takes forever to activate the button to open the door. Once it activates, it fails. Thesedays if I'm expecting somebody I just keep standby watching the monitor and open the door first before they buzz because once they do, the app fails. It's annoying as hell.
Show more
Phil
Too tricky. Swipe answer this swipe takes time then the opening opportunity disappears. This is no improvement on the old system.
Network sucks
I just fixed the app on my phone registered my phone and everything needed to use the app and it’s still giving me connection issues.
Trash
I haven’t been able to connect to the intercom since my phone updated its IOS. It’s been going on for 3 months so far. It’s pretty pathetic
Answering
Answering is kind of delayed
Communications Error
We installed this system in our community and have had nothing but communication error issues constantly anytime there’s an iPhone update brings more issues. The system in theory is really good, but that theory does not transfer over to practicality.
Awful
Condolences if you are required to use this…
Mediocre product that is often frustrating
When folks ring our doorbell, it takes up to 20 seconds for us to answer it using this very mediocre app. Every time I use it I am extremely frustrated.
Doesn’t work with iOS 26.4
Worked until I updated to iOS 26.4. Now it won’t connect at all.
Version 3.04 STILL CRASHES with latest iOS
Used to be reliable. Last 2 versions, including the one just updated, 3.04 instantly crash with iOS 26.4.
