This app provides call center managers with real-time visibility into customer engagement performance. It allows supervisors to monitor agents and call queues, access real-time reports, and receive push notifications for immediate updates on service levels. Stay informed and in control of your call center's performance on the go.
1.4.1
May 16, 2025
- Branding updates. - Security updates.
Akixi is a business application designed to provide call center managers with real-time visibility into customer engagement performance. It allows supervisors to monitor agents and call queues, access reports, and receive important notifications.
Yes, Akixi is available for free. The application itself does not require any payment to download or use its core features.
Akixi is compatible with iPhone, iPad, and iPod devices. It is designed for mobile use on Apple's iOS platform.
The latest version of Akixi is 1.4.1, and it was last updated on May 16, 2025. This indicates a commitment to regular updates and improvements.
Akixi provides a suite of real-time reports, including extension reports and agent reports. It also offers wallboard views for at-a-glance performance metrics.
Yes, Akixi offers push notifications for immediate updates on service levels. This feature ensures managers are promptly informed about critical performance indicators.
Akixi has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally appropriate for young children.
No, Akixi does not contain advertisements. As a free application, it focuses on providing a clean and uninterrupted user experience for call center management.
