Payment
Can I use my debit card to pay? I don’t have a credit card.
Poor timing
Whatever waiting time it tell’s you increase that by 3-4 times . Very freaking inaccurate
Inaccurate
If the estimated waiting times are completely unreliable, why bother?
“This app has been designed…”
There doesn’t seem to be any design either developmentally or on UX here. The choices in this app appear to be what was technically easy to implement and maintain, without an understanding of PEOPLE – not AHS employees or politicians – who need it.
Useless App
Actually gives very little information. Information that can be found by Googling it. Garbage😡
It has it’s uses but wait times are not accurate
The app itself offers a lot of basic information and provides sufficient answers and resources related to what one would expect but we just drove 40 minutes to one of the facilities based on the wait time shown only to be told that it’s actually 3 or 4 times the wait. More than obvious that wait times are based on so many different factors, so maybe those should be considered.
AHC itself and its leadership hasn’t improved in years but needs to before it’s too late
AHC itself and its leadership hasn’t improved in years but needs to before it’s too late
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Useless
When making this app complicated and useless?
What a joke.
I’d have this app 0 stars if possible. Glad to see tax dollars well spent.
This is just a joke
This is just a joke to call this “an app” in 2022. Make it useful good working app and add a connection to Apple Health. Those guys already know how to manage it in the best way, so just give me an option to put my data in there.
Waist of time
I downloaded it and it doesn’t even open
Wont even load.
Sad 😞
Not accurate at all
What is the point of looking at wait times when they are no where near to the actual wait time? You look at it and it says 30 mins. But the hospital tells you 4 hours?! Get more realistic in what you report to people.
An absolute waste of time.
It deserves no stars at all! Simpler to just use Google. It likely just uses Google to get its information anyway.
Would have given more stars
I used the app and I thought it was working great till it charged me 2 separate times for me to extend. It was only supposed to charge me $2.50 the second time. Instead it charged me $9 + $11.25. There is no number to call
React Native Trash?
The old app felt like iOS 5 and hadn’t been updated. I have no idea how this version was ever approved.
It doesn’t fill the screen of my device correctly. You can swipe back through every screen. The tab bar doesn’t work correctly.
AHS should have continually updated what they had instead of rewriting it so that it’s worse than a web page.
It doesn’t fill the screen of my device correctly. You can swipe back through every screen. The tab bar doesn’t work correctly.
AHS should have continually updated what they had instead of rewriting it so that it’s worse than a web page.
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Response from developer
Thanks for taking the time to leave feedback. The app was in desperate need of an update. We selected a development framework to help us do that in-house. We will be taking any feedback we receive to continuously update and improve the app. We’re sorry it didn’t meet your expectations—hopefully we get it to a state that does in the near future.
It looks like iOS 6 on iPhone 4
Seriously, step this up.
Abuse of Services
My husband has a device in his chest that pumps in the place of his heart because his natural heart cannot pump properly. When there is an issue with his pump, it is a true emergency, since without immediate help he would die. The emergency system always works for us and he does not have to wait for hours to be seen.
What I am fed up with is the number of folks I see in emergency waiting rooms who are non emergent and should be going into a walk-in or urgent care clinic There was a couple recently whose child had cut his finger. The mother showed me the cut and I have to say I was appalled that she would take him to emergency when a clinic could easily have taken care of it. I asked her if she had considered a walk-in clinic and she told me the hospital was closer, all the while she and her husband complained about the wait!
What I am fed up with is the number of folks I see in emergency waiting rooms who are non emergent and should be going into a walk-in or urgent care clinic There was a couple recently whose child had cut his finger. The mother showed me the cut and I have to say I was appalled that she would take him to emergency when a clinic could easily have taken care of it. I asked her if she had considered a walk-in clinic and she told me the hospital was closer, all the while she and her husband complained about the wait!
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Education
AHS needs to do some public education to let people know that while it may display a lower time to get in and be seen by a triage nurse that means not much when you take into consideration how many patients may already be waiting to get into the department after being triaged.
As an emergency department worker I'm tired of seeing people come in to our hospital, get triaged quickly with sometimes very mild issues compared to other patients, then be upset and angry at the healthcare workers when they have to wait to get into the department longer than expected because we are busy with acutely critical patients.
Take the wait times you see with a grain of salt and be prepared to wait even if it's reporting a supposedly low time. Don't forget about the availability of walk in clinics if your problem is not acutely needing attention, many times you can be in and out quicker if you had gone to a medicenter vs an emergency department.
As an emergency department worker I'm tired of seeing people come in to our hospital, get triaged quickly with sometimes very mild issues compared to other patients, then be upset and angry at the healthcare workers when they have to wait to get into the department longer than expected because we are busy with acutely critical patients.
Take the wait times you see with a grain of salt and be prepared to wait even if it's reporting a supposedly low time. Don't forget about the availability of walk in clinics if your problem is not acutely needing attention, many times you can be in and out quicker if you had gone to a medicenter vs an emergency department.
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Edmonton -the capital of alberta?
Very useful app.
If you live in Calgary.
I have deleted it and will wait till it is available for Edmonton (the capital of Alberta).
If you live in Calgary.
I have deleted it and will wait till it is available for Edmonton (the capital of Alberta).
Nice
I like to see governmental organizations utilizing such technologies