Alberta Wallet User Reviews

Name: Alberta Wallet
Rating: 2.4 (137 reviews)

Alberta Wallet

The Government of Alberta

🔧 Utilities

📊 Productivity

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Fundamentally useless. Like a separatist government.

Literally does nothing but show you your Ab Health Number. Thats it. Thats all.

Just let me put my documents on Apple wallet like everything else. I don’t want another useless app to do something baked into the very core functionality of a smart phone. How much money did our government waste developing this?

Sigh.

RemBrent

2 months ago

???

I honestly don’t understand it’s purpose. This is about as useful as taking a photo of my health card and keeping it on my phone. What else is this supposed to do?

Cgychick

2 months ago

Does not accept username as login, cannot sign in

Not very useful if one cannot sign in.

Claims to support Apple Wallet but does no such thing

Channel 200

3 months ago

Response from developer

We are sorry to hear you are encountering issues with the app. Please reach out to our support line at 1-844-743-1905. We're currently working on options that will allow you to store your digital documents in your Apple or Google Wallet.

I am no using a Alberta wallet!

If it transfers to my Apple wallet maybe…

Bigtuna.2

4 months ago

Response from developer

Thank you for your feedback. We're working on options that will allow you to store your digital documents in your Apple or Google Wallet.

Working progress

I really hope we will be able to add drivers licenses and other forms ID in the near future. I added one of my children, no problem. However, the other one won’t add to my Alberta Wallet. I’ve tried it several times and made sure all the numbers are correct. Hopefully this gets streamlined in the near future.
I would definitely keep a back up picture of your kids up to healthcare card just in case.

sakosweep

5 months ago

Response from developer

We are sorry to hear you are encountering issues with the app. Please reach out to our support line at 1-844-743-1905. Additional digital documents are coming in the future to the Alberta Wallet app.

Unusable

Version 1.4 only accepts email addresses. I have a username and can’t login. Software should be QA checked before release.

SuckerChump1000

6 months ago

Response from developer

We are sorry to hear you are encountering issues with the app. Please reach out to our support line at 1-844-743-1905.

Slow, poor ui

Cannot add my son's card because it won't allow me to choose his year of birth. No years before 2012.

Cgy Runner

6 months ago

Response from developer

We are sorry to hear you are encountering issues with the app. Please reach out to our support line at 1-844-743-1905.

Good Idea, Clunky Execution

I appreciate the effort to modernize and move away from physical cards. Having a digital option for important documents is a step in the right direction, and reducing the risk of losing or damaging a paper health card is a practical goal.

That said, I’m confused about the decision to create a separate digital wallet app that serves only one purpose: storing an Alberta health card. If the objective is convenience and simplification, this feels like the opposite. Most people already use existing digital wallets on their phones for payment cards, transit passes, tickets, and other IDs. Adding one more standalone app to manage a single card adds friction rather than reducing it.

Alberta already supports digital transit passes within commonly used wallet systems, which makes this approach even more puzzling. Why not integrate health cards the same way, into platforms people already open daily? That would make adoption more natural and actually feel like modernization.

It also raises a bigger question about long-term vision. Instead of separate apps for each service, it would make more sense to move toward a unified provincial digital ID — one secure identity (digital and physical) that links health care, licenses, and other provincial services in one place. That would reduce duplication, improve usability, and feel like a cohesive system rather than a patchwork of tools.

In its current form, the app feels more like an added layer than a simplification. The idea of a digital health card is solid — the implementation just doesn’t yet match the convenience people expect from digital services.

Denise.Someday

6 months ago

Response from developer

Thank you for your feedback. Additional digital documents are coming in the future to the Alberta Wallet app. We are also working on options that will allow you to store your documents in the Apple or Google wallets.

Great App

Much better than having to show your flimsy AHS Card. I really like this method.

BellasBuddy

6 months ago

Response from developer

Thank you for your feedback.

Update - Poor implementation

Update - appears the issue with 2FA has been addressed and I’m able to access the app.

Goes round and round in a circle when using 2FA. Keeps taking you to the login prompt every time I enter 2FA

Trochaic

6 months ago

Response from developer

We are sorry to hear you are encountering issues with the app. Please reach out to our support line at 1-844-743-1905.

Typical GoA junk. No saved credentials, no faceid, nothing standards based

Some 1st year student probably developed this and had absolutely no experience in UX or standards based development. AI could have done a better job. You have to log in every time you open the app, no saved credentials, no support for biometrics like Face ID, no support for apple or google wallet… and no cards other than AHIC. It takes longer to open the app and log in than just to find your paper card in your physical wallet or purse. This is something made from scratch without any regard for standards or user experience. Don’t reinvent the wheel. Just use standards based vendor supported and vetted secure systems. This will be a total embarrassment when avoiding standards and reinventing your own security and standards results in a major security breach of Albertans private information.

iPhone iPad acc

7 months ago

Response from developer

Thank you for your feedback. We're enhancing the Alberta Wallet so you will be able to sign in with your face ID or other biometrics soon. This will keep your information secure while making the app faster and easier to use. We're also working on options that will allow you to store your digital documents in your Apple or Google Wallet.

Unable to do the ONLY thing it’s supposed to do

I have been trying for months to add my Alberta Health card. I get an error that I am unable to do so and to call support. Support phone does not seem to be staffed and directs you to email. Emailed Nov 5th and received a reply Dec. 15th explaining what the Alberta Wallet is. No indication that they even read my question and understood my issue.

rx4golfing

7 months ago

Response from developer

We are sorry to hear you are encountering issues with the app. Please reach out to our support line at 1-844-743-1905.

More Please

Who got paid to make this simplistic app that does almost nothing. Add other ID, allow ID in app to be shared with Apple Wallet??

JOHNB3CK

7 months ago

Response from developer

Thank you for your feedback. We're enhancing the Alberta Wallet so you will be able to sign in with your face ID or other biometrics soon. This will keep your information secure while making the app faster and easier to use. Additional digital documents are coming in the future, and we are working on options that will allow you to store your documents in the Apple or Google wallets.

App doesn’t open

The app just sits on the loading screen. Not very useful.

mychaljohn

7 months ago

Response from developer

We are sorry to hear you are encountering issues with the app. Please reach out to our support line at 1-844-743-1905.

Disconnect

It lets me sign in with my username with the same password but it won’t let me sign in with the email address using the same password I used for username. That is some crazy work.

ShiroiKami

7 months ago

Typical government trash

Lowest bidder with poor skills.
- poor UI
- no Apple wallet integration
- no biometric access
- no drivers license option
- not sure what the point if this is, just some politicians friend just lined their pockets with lucrative contract. ArriveCAN 2.0 lol

Zlutej

9 months ago

Response from developer

Thank you for your feedback. We're enhancing the Alberta Wallet so you will be able to sign in with your face ID or other biometrics soon. Additional digital documents are coming in the future, and we are working on options that will allow you to store your documents in the Apple or Google wallets.

Really of no use

1. Cant add the cad to Apple Wallet
2. You are signed out every time the app is closed

It's far more efficient to just carry the physical card.

Bob Zeek

10 months ago

Response from developer

Not so thoughtful

Separate app for just 1 health card does make sense to use it, but I like the graphics though. Please allow to add Driving license, bus passes, insurance card.

Hard-Albertan

10 months ago

Response from developer

Thank you for your feedback. Additional digital documents are coming in the future, and we are working on options that will allow you to store your documents in the Apple or Google wallets.

No Face ID, only Health card

Why do I have to enter password each time to sign in ? It should have Face ID
Why is there no option to add to apple wallet ?
Also, why only health card, why not give options to add driver’s license and vehicle registration

K-e-o-n

10 months ago

Response from developer

Modern signin missing

The concept is admirable. But, why develop a separate wallet app for 1 card??? Is it a power thing?

Why not create a version of the card that can be put into Apple Wallet?

If you’re going to keep a separate wallet, at least let me sign in using touch or Face ID.

Having your enter a password EACH TIME I open the app does not make it faster than than using a physical card.

You can do better.

YYC RobE

a year ago

Response from developer

Thank you for your feedback. Our team is working on the use of biometric security to help keep your information safe and enable offline access.