Take the provided audio device, just in case
Each person in our party had downloaded the app in advance and brought our own headphones/earbuds, but we ended up having to go back through the line to get the provided audio devices.
I can tell that the app was thoughtfully designed, but it seemed that each audio segment needed to download on site, and connectivity was not reliable. In any case, it may be simpler to just use the provided device.
I can tell that the app was thoughtfully designed, but it seemed that each audio segment needed to download on site, and connectivity was not reliable. In any case, it may be simpler to just use the provided device.
Show more
DONT DONWLOAD
They give you a audio device to listen too at the tour for free. Being wired earbuds for it and if not you can hold it to your ear
Don’t bother
I didn’t have headphones with me and the audio wouldn’t play unless my phone was “next to my ear,” but even against my ear it was finicky at best. Just use the audio player provided for free
Great idea; flawed execution
The idea of this is great, but the execution is seriously flawed. I stood outsides and downloaded the app, then waited for the initial content to download, but that only for me through the first part of the of the tour. Then it tries to download more content, but the WiFi they provide barely works, if you have signal at all, and the cell signal is also weak to non-existent. That means the tour stops and you are left trying to find a signal to download.
It really needs to download the entire audio content at the beginning and confirm that so that once you start the tour you’re not left waiting for more content to download.
For now, just save yourself the pain and take one of their devices.
It really needs to download the entire audio content at the beginning and confirm that so that once you start the tour you’re not left waiting for more content to download.
For now, just save yourself the pain and take one of their devices.
Show more
Good intention, poor execution
The concept of the app is great but the app itself is rather raw. It’s great that you can avoid using the audio device they provide, especially during the Covid times, but I’d suggest still getting the device if you want good experience. One issue with the app is it seems to download the audio files as you go from point to point so if the connection isn’t there, you’ll have issues with the app working. And there are plenty of spots where the connection - both WiFi they provide and cell, is very poor. Another issue is you can’t seem to change from one chapter to another without being next to the needed place. Why? I hope the devs continue to improve the app and it becomes something that can replace the audio device!
Show more
