Disappointed
I can't enter or get it to skip the address in the beginning. plesse fix.
Registration doesn’t work
I am trying to register for the app and when I input my address or even just my postcode it comes up with “undefined, unknown key”
Can’t even register
Can’t even register with my address. Constant error messages about unspecified this that or the other. Tried doing it via a website invade it was an app issue but there isn’t one to register for shop and go. Waste of time.
Cannot update address
Cannot update address
Amazing concept, well executed
My last shop took me 1min 9 seconds according to the app!
Good
Good
Cannot add payment
Cannot enter without QR. Cannot get QR if you will not add card payment. App is not letting me add card. I guess l am shopping in Sainsburys next door 😕
Payment options
A terrible app, once you uploaded your information it’s impossible to edit and delete your card details and you have to phone customer service.
Scam
I download the app and them make a payment with no authorization
SCAM
Don’t do it
Error
App will not take phone # no way to place a space between numbers as in sample.
Charges
Charged me $13? For what? I immediately deleted. Not user friendly.
The app is not worth using
I wasn’t even able to start using it, BUT I can say that no matter how many times I try to link with the other aldi app ( I made 4-5 accounts) it won’t let me. It keeps saying my password or email is wrong even when I have the password and email I used right in front of me. I thought maybe it’s the phone, it must be fine if I use a computer, NOPE it just showed me how broken it really is. Nothing transfers to each other as if acting like you never made any account unless you use the same device that you made said account on. This app needs some serious help cause it doesn’t even work from the start.
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Lose money
I just registered, then it displayed I have lose £10from my credit card
Now I know not to order online.
First I could not figure out how to get out of the UK store back to US.
Then, Hearing Pat Murray’s multiple problems convinced me to not even try online ordering from Aldi. Sayonara
Then, Hearing Pat Murray’s multiple problems convinced me to not even try online ordering from Aldi. Sayonara
Greenwich shop and go
I went to this shop on 23rd August, did as I was told and authorised £10, spent just over £3 and was told I could go - I did not get a receipt. As yet I have not got any refund. Not happy with this method of payment. No stars!!
Withdraws £10 each time QR code is activated.
I suppose this functions acts as a deposit for each time you visit a store. This is fine-but the issue is this does not seem to be made clear anywhere in the T&Cs, or within the app at the outset.
I’m down £20 simply from opening the QR code function twice.
I’ve called support and have been told I’ll be refunded within 3-5 business days. Despite this, in no way should it be this easy to execute this deposit function without confirmation.
I’ll be bringing this up with my bank to recall these payments asap.
I’m down £20 simply from opening the QR code function twice.
I’ve called support and have been told I’ll be refunded within 3-5 business days. Despite this, in no way should it be this easy to execute this deposit function without confirmation.
I’ll be bringing this up with my bank to recall these payments asap.
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Very unhappy
Didn’t receive all of my order but was charged and I can’t even call the store that I shop at to have answers. I have to talk with somebody in 10 buck two that doesn’t speak good English do I sound like I’m upset. I am upset. I cannot believe this is the fourth order I have made, and I’ve had nothing but problems. Last order pickup a manager said I didn’t even have a order, But they put me down as Pam Murray not Pam Smith. My email is PamatMurray that shows you how screwed up it was.
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Not all shops !?
Downloaded the app, put in my details, stored a card and all set to shop. Went shopping, opened the app which said it will take £10 from the card stored, got to the checkout, not a scannable store card like all the other supermarkets. I’ll try again next time, same again. Third time lucky, I then asked an assistant where do I scan at the entrance ? Only to be informed that it’s only available in a minority of stores, none of which are any of my local ones. App now deleted !
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Can’t enter my phone number
Just did my first ‘Shop and Go’ in Greenwich - good experience. Now downloaded the app, but it does not recognise my phone number as being in a valid format. Have tried all the options I can, but no success. Please reply to this review with a solution.
