Alert 360 Lite User Reviews

Customer Experience

Positive experience57.9% of reviews
Neutral5.3% of reviews
Negative experience36.8% of reviews

~ Based on 19 written reviews from the US App Store.

What users say

Is Alert 360 Lite Safe?

Alert 360 Lite appears safe based on user ratings. AppsHunter Safety Score for Alert 360 Lite is 94/100.

This assessment is based on 1,179 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 1,097 App Store ratings for Alert 360 Lite.

Is Alert 360 Lite Legit?

Alert 360 Lite appears to be a legitimate app. AppsHunter Legitimacy Score for Alert 360 Lite is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great!!!

We love Alert 360 alarm system, been with them over 15yrs.

Super easy

Best app for home alarm control!

Glitchy

With the recent updates, app takes 2-3 attempts before it opens. Mostly just get the blank white screen on the first attempt. Frustrating.

Mike D

I’ve used alert 360 for years in my business, recently had them install & monitor alarms in my home . Great service & quality , I highly
Recommend them

Response from developer

Thank you for your review, Mike! We're so happy to hear you're satisfied with your Alert 360 service. Please don't hesitate to reach out should you need anything moving forward.

Home security

Great service always.

Unresolved Alarm Noises

Alarm system emits very subtle noise all day that is unresolved by Alert 360.

Response from developer

We're sorry to hear you're having an issue, Platinum05n, and hope you've been able to partner with our technical support team to get this resolved. If you're still having difficulties, please email us at Alert360Cares@alert360.com for further assistance.

Alert 360 lite

This app will not work on my iPhone 11 Pro Max. It just opens a demo but will not sync with my alarm monitoring service. It works only with older phones that belong to some of my family members.

Fixing problems

Jeff was very helpful and fixed the siren battery and then informed us that the radio wasn’t communicating and came back after talking to his manager and perfectly fixed it. Thank him and the company for getting everything up to date !

John brown

John brown was the installation technician today he was very smart and experienced, he did good job

Alert 360

Yeah: Ai Like Using The Alert 360 App For My Home Security Needs:

Excellent

Use the alert 360 lite app to work the alarm system in my apartment and it is fantastic! Love the app and the service! Thanks alert 360 for all that you do!

Trash

Broken for weeks. The bottom row of the numeric keypad is no longer accessible making the app worthless for arming and disarming.

App doesn’t work

Unable to login. I’m certain my credentials are correct. I reinstalled the full version of Alert360 and was able to login just fine.

Offline on version 1.4.5

I have been offline for awhile now for some reason. The app Events say “Loss of remote supervision” starting July 20th. Please fix the app.

Company has 2 apps. How do we know?

I called 3 times for tech support because I could not login. My last call to cancel the woman asked if I downloaded alert 360 lite. Huh? Why does one security company have two apps? My bill does not say alert 360 lite. I’m paying the Full monthly service really for nothing except a potential phone call. They need to think through their app and have it automatically login for all paying subscribers. They wasted my time.
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Alarm Status Won’t Update

Most of the time the app won’t show the correct alarm status. It takes forever for it to refresh to show if it is armed or not. It will say the alarm is off and you walk through the door and the alarm goes off.

Menu is off the screen and I can’t access

There is very little I can do with the app without access to the menu

Glitch Promptly Fixed!!!!

The app is now perfect! The previously mentioned glitch was fixed shortly after making a phone call!

Easy control and solid service backed by Alert 360

Simple and easy to arm and disarm my alarm. Thanks Alert 360!