AlertaViva

How to cancel a subscription on AlertaViva

How to cancel a subscription on your iPhone

Discover how to cancel a subscription through Apple or one purchased via an app on the App Store.

  • Open the Settings app.
  • Tap your name - "Apple Account, iCloud and more"
  • Settings
  • In the first section, tap Subscriptions.

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    Apple Account on iPhone
  • Select the AlertaViva subscription you want to cancel.

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    Apple Account subscriptions on iPhone
  • Tap to Cancel Subscription. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

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    Subscription screen on iPhone

Cancel a subscription on your Mac

  • Open the System Settings app.
  • Click your name - "Apple Account" in the top-right corner.
  • Click to "Media & Purchases" in the left-hand menu.

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    Settings
  • Click to the "Manage..." button next to "Subscriptions" in the left-hand menu.

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    Settings
  • Select the subscription you want to cancel. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

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    Settings
  • Click the "Cancel Subscription" button.

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    Settings

Unable to find the subscription you want to cancel?

  • If you member of family account, you need to contact your Parent or family account owner to cancel the subscription by following the steps above.

  • If the receipt lists another Apple Account you use, sign in to that account and follow the steps in this guide to cancel the subscription.

  • Consider contacting app support or visiting the developer's website for assistance.
    Follow by this link to discover the AlertaViva in the App Store.

    App Support

AlertaViva subscriptions

Acceso Personal Anual

Es vital tener tu acceso configurado y operativo.

$14.991 Year

Colectivo Plus Anual

Suscripción anual para colectivos de hasta 50 personas.

$89.991 Year

Cuidador Profesional

Permite tener hasta 50 personas tutélalas.

$89.991 Year

Empresa Plus Anual

Permite tener hasta 50 personas.

$89.991 Year

Empresa Premium

Capacidad para personas ilimitadas.

$179.991 Year

Colectivo Premium Anual

Para colectivos con usuarios ilimitados.

$179.991 Year

Empresa Cuidadora

Suscripción para ilimitadas personas bajo tu tutela.

$179.991 Year