Alex311 Reborn

Alex311 Reborn is a faster way to see, report, and follow 311 service requests in Alexandria, Virginia. WHAT'S AROUND YOU Open the app and see the requests near where you're standing — potholes, streetlights, missed trash, fallen trees — nearest or newest first, open or closed. Every record shows what was reported, what the City said, how it was closed, and the photos, including iPhone photos the City's own page can't display. REPORT IN A MINUTE Pick the problem, drag the map to drop a pin, and the City's own address for that spot fills itself in. Before you send, the app shows anything of the same kind already reported nearby, so you can follow it instead of filing a duplicate. Answer the City's questions on one screen, add up to three photos, and send. Your request goes to the City of Alexandria's Alex311 service, and you get the City's real case number back. KNOW WHEN IT'S FIXED Follow any request, yours or a neighbor's. You'll get a notification when the City changes its status, and you can say whether it was really fixed — something the City's record can't tell you. Watch an address, a kind of request, or the area around you to see new reports as they come in. THE WHOLE CITY Explore every request in Alexandria on one map. Filter by type, status and time, and see how long each kind of request takes to close. PRIVATE BY DEFAULT Browsing needs no account. Sign in with Apple, Google, or an emailed link to report and follow. Your ratings are private unless you choose to share the score. There's no tracking and no ads. Alex311 Reborn is an independent, unofficial companion to Alex311. It is not run by, affiliated with, or endorsed by the City of Alexandria. Request data comes from the City's public Alex311 records. The official portal is always available at alex311.alexandriava.gov.