Alight Digital Wallet User Reviews

Customer Experience

Positive experience34.4% of reviews
Neutral6.3% of reviews
Negative experience59.4% of reviews

~ Based on 32 written reviews from the US App Store.

What users say

Is Alight Digital Wallet Safe?

Alight Digital Wallet appears safe based on user ratings. AppsHunter Safety Score for Alight Digital Wallet is 96/100.

This assessment is based on 488 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
0.4% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 488 App Store ratings for Alight Digital Wallet.

Is Alight Digital Wallet Legit?

Alight Digital Wallet is no longer available in the App Store. AppsHunter Legitimacy Score for Alight Digital Wallet is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Transfer Page is Blank

I try not to use the app and practice good financial habits but sometimes things happen. The last 2 times I’ve used the app to try and get funds, the transfer page is blank. Nothing happens. And that’s not a good thing. FIX YOUR APP!!!!

Transactions

The app is only show transactions from April 2024! Nothing current.

Trash App Stole Money

This app is trash. It barely works… when I finally got it to work it only worked for a month then all of a sudden it’s asking me to create an account like I never existed and then keeps saying token invalid! Well duh! I’m an existing customer why is it asking me to create a new account randomly. Then the customer service number doesn’t even work for me or HR! It routes to some random persons VM! Literally reporting them to the FCR and BBB definitely shady business practices.
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Good app

Yes

App is Clunky but Dependendable

The app does not offer instant bank account account transfers, and is very out of date looking, but it’s always worked as intended and I’m mostly happy with the customer service.

Unable to update billing address

App has issues trying to go into settings. Loads a blank page.

Been okay

Would love if card connected to Apple Pay. Also the app periodically is down and can not access funds. Otherwise, been super convenient early access to my pay.

Happy Customer Here

Great to use when in a bind!

I Love the benefits from this account.

Having available funds during the times I really needed them has resolved many issues for me.

Can’t get help

It worked for two days then says I have no availabile earnings and no pay dates anymore

Thank youuuuuuuuuuuuu

It’s a very good helper for single mother

Great tool and option

I use it all the time to help me with my bills. Very convenient.

DO NOT USE THIS COMPANY

Absolutely TERRIBLE! DO NOT USE THIS COMPANY. Customer service is NO help! They always has to escalate and you NEVER HEAR BACK FROM ANYONE! TERRIBLE! TERRIBLE! TERRIBLE!

Horrible

App was working fine and then comes Friday - Sunday I worked 2 doubles and I had OT so I was expecting about 5/600 dollars for me to access it early BUT my money never showed up like this is the one time I NEED my early pay and it is not showing up. My job need to find another early pay app this is bad. I called customer support and she was confused and NO help. I’m glad I have early pay with my bank now I have to wait 2 more days SMH 0/10 WOULD NOT RECOMMEND.
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Great app

Easy to use to access my wages early!! Its been a great benefit

App

Way too slow! You may as well wait until payday!

To slow to load.

The concept of being able to access your money early is great. However, this app is slow and if you need the money in emergency well you will be out of luck and disappointed.

Wonderful App

Looks like these guys have their act together. Works perfectly, just as described.

Can’t even create an account

Every time I enter in my email or or number to sign up it says “one or more fields are filled out incorrectly” garbage

Extremely unreliable

Never works and when you call you get some Indian guy that speaks broken English.
I’m super frustrated