App broken
Denies access. Rubbish!!
Qatar
The App is super slow and takes forever to input data. For example when we click a text box to provide data, it takes forever to load.
Needs a lot of improvement
Attachments size is an issue specially for pictures. I keep on getting errors even when complied to all requirements… progress of the claim is not updated until it’s complete.
بدائي و يحتاج تحديث
التطبيق يحتاج تحديث جدا بدائي
Update
Very slow, unable view the history. App hanganing
التطبيق في مشكله
دائما يعلق وفيه خلل
.
معظم الايقونات غير مفعله وهذا الشيء يعطل الاحتياجات الشخصيه
التطبيق
التطبيق لا يفتح بسرعة بالرغم من أن النت سريع عندي
كما أنه لا يفتح البتة على بصمة الوجه
كما أنه لا يفتح البتة على بصمة الوجه
Policy info
Policy indo document should at least be searchable if not downloadable
User Interface is terrible
Please please improve the user interface. It is so difficult to navigate and looks like something from the 1990’s. The information is all there, but very difficult to find.
Poor interface
Poor interface
The just stopped working altogether
The app was not great but it worked. After the so called upgrade 2 weeks back it stopped working altogether. I can’t even login now
Alkoot Apps
The new version is much better than the old one.
One option at a time
The app gets stuck every time, it’s updated but still the same. Example, I go an me check the limit for dental, I am unable to go back and check other options. I have to exit the app and come back again. Its user friendly.
Bad
Very bad not working with iPhone
Kamaraj M
Every time I open the need to enter the user name, password, Activate the Pin number, secret question and answer and confirmation to use the Face ID, really irritating. Once I set I should with Face ID. Developer please fix it.
Thé app keeps asking to login
Thé app is annoying and keeps asking me to login disaster
Apple wallet
Should add the functionality of having you E card in Apple wallet
Needs major update & fixes
App design is poor. Has performance issues. Crashes at certain functions. Password stored explicitly in user profile! That’s a major security issue!
Limited App
Limited app. Not much functionality. Crashes a lot. Preapproval section doesn’t work. The app needs a lot of work to be up to standard with competitor insurance companies.

