Allen Solly User Reviews

Allen Solly
Allen Solly
ADITYA BIRLA FASHION AND RETAIL LIMITED

Top reviews

Best Quality

Fabrics so nice perfect fit feels so nice full day wear

Don’t buy it, I repeat don’t buy from this app

I ordered a blazer through this app because it promised delivery within a day. However, I didn’t receive any call or update. The next day, I contacted customer care, and the representative was very helpful and asked me to wait another 24 hours or until the end of the day.
In the evening, I called again, got to know the item had already been delivered. I was shocked, as I never received any call or the product itself. This experience has been extremely disappointing, and I’m now unsure whether I’ll even get my money back. I don’t plan to purchase anything from this app again

Don’t know how this app rating is so high
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App isn’t working

Whenever i touch the app it opens and immediately it is hmgetting closed

Response from developer

Sorry for the inconvenience caused. We want to resolve this for you as soon as possible. Please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in to resolve this on priority.

Didnt deliver on time

My order didnt got delivered yet and doesnt have an option to cancel it and its just a waste of time ordering it!!! Worst experience

Response from developer

Sorry for the inconvenience caused. We want to resolve this for you as soon as possible. Please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in to resolve this on priority.

Bad experience

When apply the filter for slim fit, all regular fits are in the list... drustrating experience and when rate dor one star the submit button not accepting... it works for 4 star and after ... this is cheating

Response from developer

We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in

Very good follow up and site

The site is very easy and fast and there is very good support post shopping incase there is any issue .
For delay also we get calls . Which is very friendly

Response from developer

Thank you for your kind words and encouragement. It’s always a pleasure to serve our customers.

Very useful app

App works with all brands of AB GROUPS clothing…very easy to use.. thanks team ABRL

Response from developer

Thank you for your kind words and encouragement. It’s always a pleasure to serve our customers.

Very poor customer service

I gifted 2 e-gift card worth 10k each , while checking out it didn’t mention to the user that can be only redeemed once though I bought with intention that it is a gift card will work multiple times. 18k money lost , horrible customer care they didn’t do anything. Ruined the whole experience of gift.
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Response from developer

We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in

Worst experience

Worst experience in the first time only..Bought one shrt nd gifted it to someone by removing the tag I have shown them pictures and all everything but they didn’t bother to return..And even the colour was darker in picture and was faded in real

Response from developer

We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in

Quality assured

One thing about this app is very user friendly

Response from developer

Thank you for your kind words and encouragement. It’s always a pleasure to serve our customers.

Don't buy from this app

After return they give credit points as refund which can not used in offline store also

Response from developer

We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in

Utter disappointment, Please don't buy product directly through their App.

Guys,

Please don't waste your time buying product directly from their Application. I've ordered two products on 9th October, out of which one came on 12th, but because it was smaller in size, I returned the product, but on their server, it shows that my pickup is failed, and I haven't received any refund yet. Surprisingly, I haven't even received my second product even after being out for delievery since last 4 days.

Better buy the product from other e-commerce apps, as they have better logistics capability.

Now I don't even have idea whether my product will be delievered, or if I would get back my hard-earned money.

Utter disappointment
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Response from developer

Sorry for the inconvenience caused. We want to resolve this for you as soon as possible. Please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in to resolve this on priority.

3 rd class experience

3rd class experience with Allen solly. Do not order through this app your will your payment will be stucked with nothing delivered.

Response from developer

Sorry for the inconvenience caused. We want to resolve this for you as soon as possible. Please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in to resolve this on priority.

Worst experience /No delivery

I order from this app order placed and after one week order canceled by informing out-off stock

Response from developer

We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in

Frustrating Experience with Allan Solly App's Payment Option

I tried to make a purchase through the app, and I must say it was a highly frustrating experience. The app itself seemed user-friendly and had a good selection of products, but I encountered a significant issue when trying to complete the final payment for my order. Every time I proceeded to the payment option, the app would get stuck, making it impossible for me to complete the transaction. I attempted multiple times, thinking it might be a temporary glitch, but unfortunately, the problem persisted.

I hope the company takes this feedback seriously and addresses the technical issues with their app promptly. Until then, I cannot recommend using this app for making purchases, as the payment problems undermine the overall shopping experience.

Disclaimer: This review reflects my personal experience with the app as of 22-July-2023, morning and the situation may have changed since then.
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Response from developer

We are sorry for the inconvenience caused. We are working on improving our customer experience. If you need any further assistance, please call us at 8105060501 (7 days a week 10 am to 7 pm) or mail us @ happytohelp@abfrl.in

Too slow for today’s market

I ordered on 9th and today, 13th, it is still not despatched. The lead time is horribly high for an online business platform. Product is good, but the inordinate delay pushes me to look elsewhere!

FRAUD

Payment is not yet refunded by company even after returning products and follow up since one month

Great fashion collection

Amazing app for buying clothes for all occasions. Authentic branded clothes available with amazing discount also. Loved it.

Good brand for purchase kids and womens

This is very a very good brand for purchase cloth for kids, womens and men.

With this app, it is very helpful to find and purchase

App not working on my iPhone

The PeterEngland app was working nicely on my iPhone till two days back but is not working anymore since yesterday. There is no contact number where I can get any info about my orders and all my orders have thus become not reachable . As soon as I tap the app icon on my iPhone it vanishes and I am not able to log in
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