Cannot Login
Logging in from the website works fine but when I log into the app. It says my password is wrong.
App sucks
Won’t let me log in. Even though I’m entering in the correct information, I can’t log in. Every time I request to change the password, I never receive a email link. I have an appointment coming up and can’t even get into my account.
Useless
I can’t believe my union pays for this
Not useable
The app is completely not functional. They have a form that is broken and cannot be submitted. Every time you login, the form pops up demanding to be filled. However, step four of the form is blank and cannot be acknowledged, yet you can’t proceed without submitting the form! Literally useless app. I’m not sure how to even access my appointment.
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Better customer service
The bot for support is if little help, and there is no one to call for tech support when the app isn’t working.
1st Appointment
App is user friendly especially for those who are neurodivergent!
Can’t log in
Read several reviews about it not letting you log in and sure enough it keeps saying username or password incorrect I reset it a few times and still won’t let me log In apps awful
Response from developer
We are sorry you had this experience, please reach out to us at aocissues@alloneconnect.com for assistance.
App is broken
I’m putting in correct ID and password. I’ve reset my password several times, but still can’t login! Very frustrating
Response from developer
We are sorry you had this experience, please reach out to us at aocissues@alloneconnect.com for assistance.
Id and password are correct however wont log me in
ID and password are correct however wont log me in
Please look into it
After it gets fixed I’ll come back and change my review to 5 stars
Thanks
Please look into it
After it gets fixed I’ll come back and change my review to 5 stars
Thanks
Response from developer
We are sorry you had this experience, please reach out to us at aocissues@alloneconnect.com for assistance.
Doesn’t work
Just downloaded and filled out the first required form - unable to book first appointment or bring up the prompts to make preference selections
Response from developer
We are sorry you had this experience, please reach out to us at aocissues@alloneconnect.com for assistance.
