Always down
Every time I try to use the app it tells me I can’t find my policy and to call the number. When I call, they tell me it must just be down for maintenance. What’s the point in having an insurance app when you can’t access your insurance?!?! this has been going on for over a year now.
Constantly crashing
I get constant errors and crashing. Documents don’t load, pages don’t load, can’t log in. It’s absolutely awful
On application ever used
Easy to see my coverage and my billing history & information to access thank you for making this app appreciated 10/10 .
Contact
The most difficult thing dealing with Allstate is reaching a live person. Very frustrating.
Great
It is really a fabulous application
Best!
Best insurance I have ever been with! Always available and helpful!
Cannot Make Any Changes
This is such a useless app. You try to make any changes and it brings you through an immense amount of questions only to tell you it cannot be submitted at the end. The it says to try again or email them. You email them and they say you have to call them. Useless.
not efective
there it's just an app., has no effect whatever you do so. no professionals, not professional.
Love it
Love it and easy to use
Online payment
Several times in the past 2 months I’ve tried to pay online
The functionality simply doesn’t work
Went to upload the review and put in a nickname that was already used tried several others the app locked me out of uploading this review
Terrible app
The functionality simply doesn’t work
Went to upload the review and put in a nickname that was already used tried several others the app locked me out of uploading this review
Terrible app
No apple wallet
How can this app in 2026 not have the ability to save your pink card to Apple wallet? That’s the bare minimum.
Allstate App is Great
Great tool instead of rifling through filing cabinets, drawers and files for details. Good on the road for any vehicular interaction. Just keep phone charged.
User Friendly
I’m am so pleased with the site and how easy it is to find information, great job on how easy you have made it to navigate.
Good insurance but no deals
Great up that keeps me updated about my insurance with soft copies of pink cards of all my vehicles
Best
Greatest
The worst
Worst insurance company terrible service all the time and the services i need show up in the app then say call this 1800 number to actually complete the actions you set out to complete
K
J’ai essayer d’annuler un assurance même pas capable j’ai du appeler en plus ça me dit 18 minute d’attente mais non 1h20 que j’ai du attendre corriger votre application
Unbelievably slow
I was told my pink card would have its address updated within 2-3 business days. It’s been 2 weeks, or the equivalent of 10 business days. I’m already stressed enough about moving houses and these morons are not helping. You want easy service? Forget it, you won’t find it here
Policies do not come up
Been debating with Allstate for 1.5 months trying to have the app display my policies with Allstate representative and support without success. Very frustrated.
Allstate review
Need docu sign .