Allstate User Reviews

Allstate
Allstate
Allstate Canada

Customer Experience

Positive experience41.5% of reviews
Neutral3.1% of reviews
Negative experience55.4% of reviews

~ Based on 65 written reviews from the US App Store.

Is Allstate Safe?

Allstate appears safe based on user ratings. AppsHunter Safety Score for Allstate is 96/100.

This assessment is based on 27,332 user ratings, with an App Store average of 4.8/5.

Is Allstate Legit?

Allstate appears to be a legitimate app. AppsHunter Legitimacy Score for Allstate is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best!

Best insurance I have ever been with! Always available and helpful!

Cannot Make Any Changes

This is such a useless app. You try to make any changes and it brings you through an immense amount of questions only to tell you it cannot be submitted at the end. The it says to try again or email them. You email them and they say you have to call them. Useless.

not efective

there it's just an app., has no effect whatever you do so. no professionals, not professional.

Love it

Love it and easy to use

Online payment

Several times in the past 2 months I’ve tried to pay online
The functionality simply doesn’t work
Went to upload the review and put in a nickname that was already used tried several others the app locked me out of uploading this review
Terrible app

No apple wallet

How can this app in 2026 not have the ability to save your pink card to Apple wallet? That’s the bare minimum.

Allstate App is Great

Great tool instead of rifling through filing cabinets, drawers and files for details. Good on the road for any vehicular interaction. Just keep phone charged.

User Friendly

I’m am so pleased with the site and how easy it is to find information, great job on how easy you have made it to navigate.

Good insurance but no deals

Great up that keeps me updated about my insurance with soft copies of pink cards of all my vehicles

Best

Greatest

The worst

Worst insurance company terrible service all the time and the services i need show up in the app then say call this 1800 number to actually complete the actions you set out to complete

K

J’ai essayer d’annuler un assurance même pas capable j’ai du appeler en plus ça me dit 18 minute d’attente mais non 1h20 que j’ai du attendre corriger votre application

Unbelievably slow

I was told my pink card would have its address updated within 2-3 business days. It’s been 2 weeks, or the equivalent of 10 business days. I’m already stressed enough about moving houses and these morons are not helping. You want easy service? Forget it, you won’t find it here

Policies do not come up

Been debating with Allstate for 1.5 months trying to have the app display my policies with Allstate representative and support without success. Very frustrated.

Allstate review

Need docu sign .

Allstate app

My name has an apostrophe in it. The app won’t accept this character. Deletes all detail entries.

Card name error

Need to fix the card name error when trying to make a payment with a credit card. I get this error before entering any other fields about the credit card.

Allstate

Very good

Used to be good

We have been with Allstate for more than 10 years. Premium’s were great and as we were and have been claiming free with home and auto for 35 years it was great. In the last 3 years our premiums have risen 80%.

Recently I called the call Center as logging in from the web and the app have been problematic. They seem to have no regard for human interactions as the problem actually got worse and we con no longer access either the app or web.

Sorry allstate but you are no longer an insurance provider I would recommend.

PS we have found a new service provider at 40% less than the premium you want us to pay.
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Easy and simple

Can you add a feature to save the pink card to the Apple wallet?