Not user friendly
Bill pay menu is not user friendly. App needs to be updated for better user experience. I called for help and was told to go through the browser. Update app with better menu and layout options.
Satisfied
Wonderful app no disappointment.
Wonderful
When I need to check my balance are what I buy it’s great
Happy Customer
Alltru CU is where we have gone for over 30 years. The staff is respectful, courteous, and understanding of our situations. We have borrowed money many times. When I was on strike they really helped us keep our necessities. I highly recommend Alltrue CU and my wife and I are proud members.
Slow operating
No matter where I’m at where I go whether I’m on WiFi or off the app is constantly glitching. It’s slow, and need multiple closes and reopening of the app to get results
Wonderful
Great bank
App feedback request is excessive
App constantly harasses you to review it or leave feedback.
The “I’m not liking the app” button goes to a feedback form. The “I’m loving it” button goes to the review page for the app.
The “I’m not liking the app” button goes to a feedback form. The “I’m loving it” button goes to the review page for the app.
Changing app
It used to be more user friendly. You keep changing it. Frustrating!
Very easy
Super easy to use I’m loving it so far
Best Bank
Best Bank I Ever Had , I Will RECOMMEND THIS BANK TO ALL MY Family & Friends . 💯
Awesome CU
Alltru is an excellent credit union
Loans
This could have more information on payment dates and interest information. Would love to see an upgrade.
Great service
Recently I worked with Nadia and Emma on a loan closing..! The process was so smooth with these ladies..! I recommend you use Alltru Credit Union for all of your loan needs..
Shelitta
Shelitta
Cheronda
I Truly Love my Bank and the Members Thank You for being a great Credit Union🤗
Technical issues
The app is a good app but there is always something going wrong on the app!! It won’t let me transfer any money , will not let me lock my credit card I have through them , the app is just inconvenient at this point and annoying to have. Also made me verify myself trying to transfer money and it made me send a code that never even came so now I have to just call to get the money transferred! You guys need to fix it asap!! This is scammers have it so easy.
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Facial recognition
Only thing I would like to change about your app is the fact that I should not have to remember my password and put it in every time it should go off of my facial recognition
ALLTRU
AWESOME
Checking account and savings account
Love being able to look at account totals without logging in with password.
Thank you
I love the app. Its ALMOST immediately!?
Bit confused about one design choice
Start by saying the app works pretty well and is aesthetically pleasing but one thing that doesn’t make any sense is the secure messaging layout. The swipable cards that don’t even default to the newest message really doesn’t make any sense and why I’d the newest message to the furthest card to the left when the reply option is the furthest card to the right? Can it just be a traditional message thread like any other chat application we’re used to these days?
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