Retired
Why can’t this app work like it is supposed to.
We may big bucks for this unit and app should be deleted and start from scratch .
We may big bucks for this unit and app should be deleted and start from scratch .
Non-Operational Via WiFi
This app is supposed to connect to your home’s WiFi so you can monitor and control the DH remotely from anywhere. Great idea but the app and dehumidifier don’t work with iOS26. No doubt the interface relies on a server somewhere which isn’t maintained, so the app remains broken,
resulting in no remote control feature with the phone app. You “can” use “direct connect” which is useless (you have to be standing right next to the thing, just use the on board controls that point.)
AlorAir should be reported/investigated for jacking up the cost of their DHs to $1000’s claiming remote control that doesn’t exist.
It’s unfortunate they rely on Chinese manufacturing & app coding (with some menus still in Chinese!) instead of engineering and TESTING in North America to deliver a product, and app, that actually works.
resulting in no remote control feature with the phone app. You “can” use “direct connect” which is useless (you have to be standing right next to the thing, just use the on board controls that point.)
AlorAir should be reported/investigated for jacking up the cost of their DHs to $1000’s claiming remote control that doesn’t exist.
It’s unfortunate they rely on Chinese manufacturing & app coding (with some menus still in Chinese!) instead of engineering and TESTING in North America to deliver a product, and app, that actually works.
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Cannot get the app to talk to the dehumidifier.
I’ve tried every combination imaginable to get the app to connect to the AlorAir dehumidifier. Wi-Fi, Direct Mode, hotspot on, hotspot off, etc., but to no avail. The reason I got the WiFi model was so I wouldn’t have to drag myself into a crawl space to adjust the settings. Not thrilled.
BROKEN
This app worked great for the past few years. However, the last update broke it and now it launches to a blank screen and stays there. Junk. Useless. Who reviewed this before pushing it out? Please fix it asap.
Worst App for Expensive Equipment
Seriously… this App is a joke. 0 stars
Worthless
Like many others I spent a considerable amount of time trying to set this up. Watched videos made several attempts and nothing works.
Not worth it
Logging into the app is impossible
Unreliable
Keeps going offline. Have to start from scratch every week or two.
Moijpd
Unable to Login useless
Impossible to connect
Humidifier seems to work fine but the app simply will not connect in any mode. I even was going to try an android device rather than an apple device and the app is not even available any longer on android. Don’t waste your money on the WiFi/app connected device because you simply cannot connect to it.
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Very confusing to use.
To get it set up is a nightmare. The developer did not test in UAT before releasing to the public. Spend good money on a machine but company spend no money on app developers.
Complicated setup
Initially I struggled to get the WiFi feature working (like the other reviewer) but then I followed the instructions on the included foldout, and it worked! You have to press a special combination of buttons and other things to get it to go into the right setup mode.
iOS Useless
As others have said, the software integration does not work at all.
Total crap
If you bought this for Wi-Fi capability, return it and run. It doesn’t even try to work. You will spend hours staring at your phone, and nothing will come of it. And good luck with customer service. They have yet to respond to me. Not worth a penny
How to make it work on Storm Pro
1. Load the lite version of the app
2. Follow instructions which ultimately fail as no Bluetooth connection appears
3. Turn back on the units wifi
4. Reload the original (not lite) app. Now you see the correct wifi hotspot name and the setup works.
2. Follow instructions which ultimately fail as no Bluetooth connection appears
3. Turn back on the units wifi
4. Reload the original (not lite) app. Now you see the correct wifi hotspot name and the setup works.
Complete junk
The app is worthless. Don’t even bother to waste your time. It hasn’t been updated in two years.
Cannot get the app to connect
Just bought the crawl space dehumidifier and cannot get it to connect. We have tried to troubleshoot using different phones and nothing!
Terrible app
This app hasn’t been updated in over a year. It’s terrible and doesn’t work most of the time. It tells me there’s no internet connection, therefore it won’t connect. My internet provider is Xfinity and is almost bulletproof. Can’t tell you how long it’s been since my internet went down.
Do Not Buy
These products are junk. They do not remove anywhere near their advertised PPD & the “wifi” connectivity is absurd & most definitely does not work. On top of that, their app interface does not actually allow you to cycle thru multiple pieces of equipment. Buyer be ware — this is another lazy company doing shoddy work, Murica.
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Not compatible with iOS 15 or 16
No updates in 2 years for this app, let’s get this fixed as it is a security risk to be running outdated iOS in 2023
